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EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA

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mmuthiah
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2022/05/07 18:16:36 (permalink)
I got this 3090TI on Wednesday, eagerly installing the card to see nothing but issues.  So i have couple of questions.
1. My card is not working on Slot 1 PCI-E, but it works on Slot2, i did the following to fix it (followed evga support instructions).  .  But the card lights up and Fans are running on slot1, but no signal on either of my monitor.  My Bios is latest.
    . Reset BIOS to default (pressing red button on the motherboard)
    . Changed setting PE1 to Gen3 in the motherboard's BIOS under Advanced->PCIe Configuration
   
My older cards 980TI , 2080TI, 3080TI (Which I stepped-up from)  all works in Slot 1 perfectly and no issues.
 
Any one with same configuration as me especially with X299 Dark have the same issue?  EVGA told me to RMA the card, as this is the first RMA I'm doing with EVGA, Will they ship a new 3090TI  for replacement?   Do i need to send the parts that it came with such as power adapter, Eleash etc??  They only ship GPU only or they send the whole new retail box again?  I'm sending the card on Monday.
 
My specs
Motherboard:EVGA X299 DARK, 151-SX-E299-KR, LGA 2066, Intel X2
BIOS version 1.29 (11/22/2021)
CPU:Intel i9-7920X
Memory:DOMINATOR Platinum 16GB 4 x 4GB DDR4-3600 PC4-28800 CL18 Quad Channel Desktop Memory Kit
GPU :EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING, 24G-P5
Power-supply :EVGA SuperNOVA 1000 P2 Power Supply
Monitor       :Dell UltraSharp 32 8K Monitor - UP3218K and LG - 27" IPS LED 4K UHD FreeSync Monitor
 
 
#1

13 Replies Related Threads

    kram36
    The Destroyer
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/08 00:04:15 (permalink)
    What other cards do you have in the system and what slots are they in?
    #2
    Sajin
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/08 00:51:37 (permalink)
    • If an RMA is necessary within 30 days of the original purchase date of a new in box Product, a new in box OEM replacement will be sent to the Original Purchaser in return, subject to availability.
    https://www.evga.com/warranty/graphics-cards/
     
     
    You don't need to send the accessories. Just the gpu.
    #3
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/08 07:07:24 (permalink)
    Thank you.
    #4
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/08 07:10:13 (permalink)
    I have only one card, I tested putting 2080ti and 980ti on slot 1 and it works. 3090ti didn’t work ( no signal) on slot 1 although its fan spinning and RGB lights on. It works on slot 2
    #5
    isamudaison
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/10 13:01:37 (permalink)
    You and me both, buddy! Same make & model, I had to RMA mine as it completely stopped being recognized as a PCIE device entirely. Fans spun up 100% and it never seemed to 'initialize'.  Sent it in yesterday, hopefully the replacement will work longer :/
    #6
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/11 05:28:58 (permalink)
    Sorry to hear. I’m waiting on my rma return. Hopefully it will fix everything
    #7
    isamudaison
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/19 09:30:55 (permalink)
    mmuthiah
    Sorry to hear. I’m waiting on my rma return. Hopefully it will fix everything

    Received my replacement and everything is working fine (for now)! I wish you the best of luck with yours!
    #8
    rangerscott
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/19 12:12:58 (permalink)
    When I first got my 3090 ftw3 ultra, it would nit get out of idle clocks. Rma'd and they sent me a new one. Guy said if theres a problem right from the beginning or a couple weeks out, you'll get a new one and I got a prepaid shipping lable.

    12900k
    Z690 Dark
    Evga 3090 Hybrid
    32gb Trident z5 @ 6000
    Corsair RM1000X psu
     
    #9
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/19 14:02:41 (permalink)
    Excellent news! My replacement arriving on Monday. Hopefully it works
    #10
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/19 14:06:57 (permalink)
    I didn’t know this. Paid for shipping as well for rma. This card now costs $2495 including shipping/rma/stepup. The prices are going down a lot now ☹️
    #11
    isamudaison
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/20 09:38:36 (permalink)
    mmuthiah
    I didn’t know this. Paid for shipping as well for rma. This card now costs $2495 including shipping/rma/stepup. The prices are going down a lot now ☹️

    Yup, was $78 for me to ship UPS ground from Seattle to the EVGA receiving center... after a couple RMAs it will start to be very much not worth the cost :/
    #12
    mmuthiah
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/23 12:56:28 (permalink)
    Received my card today (brand new) from RMA and it worked perfectly.   I require to upgrade my motherboard (from X299 dark) to have the latest CPU and Gen5/Gen4 stuff.  But i will wait for those to evolve better.
    #13
    rangerscott
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    Re: EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING RMA 2022/05/23 16:30:43 (permalink)
    Hey. X299 is still rockin.

    Played doom eternal at 4k with ultra setting and hdr. Held 120fps like a champ.

    12900k
    Z690 Dark
    Evga 3090 Hybrid
    32gb Trident z5 @ 6000
    Corsair RM1000X psu
     
    #14
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