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Curious as to a replacement

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tcs_jay
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2021/09/23 22:31:22 (permalink)
I have just sent in my 1060 for a rma, and they received in yesterday. It has updated on the page to say “no open rma’s” but in rma history it shows a pending rma, with a replacement product with the same model number as the gpu I sent in, does that mean they were able to fix it, or that I’m getting the same gpu back or is that just how the rma sits until it’s updated?
#1

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    EVGATech_AnthonyS
    EVGA Tech Support
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    Re: Curious as to a replacement 2021/09/24 07:55:19 (permalink)
    This movement is due to "Open RMAs" being marked when we are waiting for you defective unit, while the pending RMA is when we are working on shipping your replacement.

    Like our service? Please provide feedback for us at the link HERE. 
    #2
    tcs_jay
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    Re: Curious as to a replacement 2021/09/24 17:29:45 (permalink)
    What is the likely hood to get another 1060 back?
    #3
    EVGATech_DanielM
    EVGA Tech Support
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    Re: Curious as to a replacement 2021/09/24 19:07:40 (permalink)
    If the card is available and in stock for RMA we will always attempt to replace with the same model you purchased. If one is not available it will be replaced based on relative performance and does not factor in aesthetics (RGB, BackPlate) or VRAM
    #4
    veganfanatic
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    Re: Curious as to a replacement 2021/09/25 09:32:49 (permalink)
    My GTX 1060 failed and it was replaced with the same model fine. EVGA is solid for problems with cards.
     
    I do use the GTX 1060 anymore the EVGA RTX 2080 has taken over and so far it has been stable even with Halo: Infinite that pushes the card to wall at 4K
     

      


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    tcs_jay
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    Re: Curious as to a replacement 2021/09/25 09:34:56 (permalink)
    How long ago was your rma for the 1060?
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    veganfanatic
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    Re: Curious as to a replacement 2021/09/25 09:50:06 (permalink)
    tcs_jay
    How long ago was your rma for the 1060?

     
    have to be maybe 3-4 years ago I bought the RTX 2080 when it was available, 3 years ago
     

      


    Corsair Obsidian 750D Airflow Edition + Corsair AX1600i PSU
    My desktop uses the ThinkVision 31.5 inch P32p-20 Monitor.
    My sound system is the Edifier B1700BT
    #7
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