My z390 ASROCK motherboard started to smoke and spark and I killed power and went on to check that it blew up a VRM mosfet under the headsink, luckly my CPU and other components survived.
I had to buy another mb, but decided to test my PSU in another system first, and the same thing happened again, VRM mosfet went flying in front of me and sparks all over.
I was really shocked, as I never saw a VRM explode like that and I am truly shocked that I got an EVGA PSU to protect my system and it killed it. My cousing brought in his generic, white label PSU and the system turned on, no sparks, but no POST either. I was embarassed since I was always an advocate of EVGA PSU's.
Anyway, I live in Brazil. Sending the unit to the US is the only option, and that is expensive, since it is bulky and heavy. They ask to send it with no cables, but my cable is smelly. After seeing accounts of similar problems here I can assume they won't even send me a new product, but a refurbished one. They won't tell me exactly what happened to the unit, but those types of failures should accompany a full technical report, and possible compensation for failed components.
Having said that. I don't trust the model anymore, and I don't want to risk my current and future systems. RMA'ing it to get it back to sell it might not be worth the hassle at all.
Is it possible to get a refund?
That would be the only reason that would motivate me to RMA it right now.