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Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card

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Flint 1760
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2021/08/23 04:35:33 (permalink)
Tech Spot - Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card
 
“A new GeForce RTX 3090 card is going to cost you a fortune. However, something that will dampen the enthusiasm is said card running hot—230 degrees hot. The reason? A condom-like finger cot sitting inside the expensive component.
 
Antony ter Horst bought the RTX 3090 Founders Edition two weeks ago. Strangely, the memory temperatures were hitting 230 degrees Fahrenheit / 110 degrees Celsius within a minute of use, causing it to downclock.
 
He decided the best course of action would be to replace the thermal pads, so he opened up his card and made the unexpected discovery: sitting over the memory chips was a small latex-like object filled with a substance.
 
The item in question was a finger cot filled with thermal padding. Presumably, the glove fell off a line worker during the assembly process and became sealed inside the component.
 
Removing the offending item addressed the card’s overheating issues.
 
Nvidia originally refused to honor the card’s warranty because Antony had taken it apart, but the company changed its tune after learning about the unwanted extra addition to the RTX 3090.
 
This isn’t a unique incident. As reported by Igor’s Lab, others have found foreign objects inside graphics cards, including screws, foil strips, dirt, and all the plastic covers that should have been removed during assembly.”
 
Sometimes workers have bad days.  What is interesting is that NVIDIA initially refused to honor the warranty because the owner opened the card. 


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    ty_ger07
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 04:37:52 (permalink)
    Must be a slow news day.

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    #2
    aka_STEVE_b
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 04:57:23 (permalink)
    Wow ! ...that tops the list of weird items found inside a card 


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    Lerpzu
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 05:03:21 (permalink)
    It's just Nvidia employee trying to offer us something extra with the cards to apologize for the shortage. 
     
     
    #4
    the_Scarlet_one
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 05:19:07 (permalink)
    ty_ger07
    Must be a slow news day.


    I just like that the article states “230 degrees hot” and then later clarifies it means Fahrenheit, even though no one uses that for computer hardware. 110c is still not good, but it is the throttling temp, meaning the GPU protected itself instead of letting the memory temp go double over what is allowed.

    Edit, I wonder how many redditors are going to tear their computers apart saying they are experiencing the same thing…
    #5
    Cool GTX
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 07:26:20 (permalink)
    The most interesting part of this story - besides the surprise inside -
     
    Nvidia originally refused to honor the card’s warranty because Antony had taken it apart
     
    You have to read those warranty terms
     
    EVGA allows the cooler to be removed, without voiding your warranty
     
     

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    rjohnson11
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 07:47:14 (permalink)
    Cool GTX
    The most interesting part of this story - besides the surprise inside -
     
    Nvidia originally refused to honor the card’s warranty because Antony had taken it apart
     
    You have to read those warranty terms
     
    EVGA allows the cooler to be removed, without voiding your warranty
     
     


    Of course NVIDIA might change its mind if a lawsuit were to occur. 

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    #7
    Delirious
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 08:16:15 (permalink)
    Wow!  really!?

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    the_Scarlet_one
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 08:21:41 (permalink)
    Cool GTX
    The most interesting part of this story - besides the surprise inside -
     
    Nvidia originally refused to honor the card’s warranty because Antony had taken it apart
     
    You have to read those warranty terms
     
    EVGA allows the cooler to be removed, without voiding your warranty
     
     


    Right to repair in the US allows cooler removal, so I wonder where the owner lives that NVidia could even attempt to deny warranty for a user serviceable item like thermal paste and thermal pads.
    #9
    Hillguy
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 08:27:27 (permalink)
    Somewhere an employee is in big trouble ... he was easy to find ... They had his fingerprint   

     
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    Sajin
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 08:38:55 (permalink)
    Well now you know how to open the card up without losing your warranty.
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    Patweb01
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 12:19:49 (permalink)
    That's the founders finger edition.
    #12
    awalleyeguy
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 12:57:15 (permalink)
    That's Nvidia giving you the finger
    #13
    XrayMan
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/23 18:48:16 (permalink)
     
    Moved to Hardware.

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    Leperaffinity01
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/24 12:53:57 (permalink)
    I'm glad it was just thermal padding inside the glove. 
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    coinshark
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/24 20:44:54 (permalink)
    Yikes
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    mandalor28
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/26 08:42:42 (permalink)
    Could this be considered a biohazard, especially in today climate?
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    the_Scarlet_one
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    Re: Nvidia RTX 3090 owner finds finger glove inside his Founders Edition card 2021/08/26 13:36:47 (permalink)
    mandalor28
    Could this be considered a biohazard, especially in today climate?


    Only if there is bodily fluids in it, like saliva, blood, or other secretions.
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