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Product registration is not working.

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Cpuprices
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2021/08/18 07:06:37 (permalink)
Product registration is not working. I cannot register my product as the website will not deliver you to the webpage when you sign in
#1

8 Replies Related Threads
    BizSAR
    EGC Lead Admin / EVGA Forum Moderator
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    Re: Product registration is not working. 2021/08/18 09:30:28 (permalink)
    (Moved to the warranty section)

    BizSAR
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    #2
    Flint 1760
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    Re: Product registration is not working. 2021/08/18 13:31:31 (permalink)
    There have been problems with the site on certain pages.  Clear everything on your browser, "Ctrl+Shift+Delete."  Log in and go to https://www.evga.com/support/register.asp if it throws you back to the main page keep trying waiting 5-7 seconds between tries.  As an alternative, when it throws you back try F5, it sometimes works.
     
    Sometimes the only thing you can do is wait for a few minutes or so and try again.
     
    I just tried the product registration page and it seems to be functioning again.

    Hope this helps.
    post edited by Flint 1760 - 2021/08/18 16:46:03


    #3
    rjohnson11
    EVGA Forum Moderator
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    Re: Product registration is not working. 2021/08/18 13:37:30 (permalink)
    Flint 1760
    There have been problems with the site on certain pages.  Clear everything on your browsre, "Ctrl+Shift+Delete."  Log in and go to https://www.evga.com/support/register.asp if it throws you back to the main page keep trying waiting 5-7 seconds between tries.  As an alternative, when it throws you back try F5, it sometimes works.

    Sometimes the only thing you can do is wait for a few minutes or so and try again.

    I just tried the product registration page and it seems to be functioning again.

    Hope this helps.


    That should work but if it doesn't clear all EVGA cookies, log in again and retry.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #4
    XrayMan
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    Re: Product registration is not working. 2021/08/21 01:00:40 (permalink)
     
    Get back to the thread with an update when you have one.

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    #5
    rjohnson11
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    Re: Product registration is not working. 2021/08/21 02:47:05 (permalink)
    XrayMan
     
    Get back to the thread with an update when you have one.


    Yes let us know if this worked or not so we can notify EVGA if the problem still exists. 

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    #6
    EVGATech_DavidR
    EVGA Tech Support
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    Re: Product registration is not working. 2021/08/23 07:15:05 (permalink)
    If you continue to have issues with registration, please contact our support team at support@evga.com
    #7
    xst8799
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    Re: Product registration is not working. 2021/11/03 09:34:57 (permalink)
    Having the same issue!
    #8
    transdogmifier
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    Re: Product registration is not working. 2021/11/03 09:41:50 (permalink)
    xst8799
    Having the same issue!




    Complete the steps above and then email support@evga.com if you still have issues.
     
     
     
     
     

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