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Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080.

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DR01D
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2021/04/21 19:01:34 (permalink)
I've got a card with a dead water pump.
 
EVGA GeForce RTX 2080 Super XC Hybrid Gaming, 08G-P4-3188-KR, 8GB GDDR6, RGB LED Logo, Metal Backplate
 
I just went to the coolers page and I see only 2 for sale with only 1 in stock.
One cooler is for the GeForce RTX 3090/3080 XC3, 400-HY-1978-B1, ARGB and the other is for the GeForce RTX 3090/3080 FTW3, 400-HY-1988-B1, ARGB.
 
Am I missing the correct page or are no coolers available for the RTX 2080?
 
I'd buy a new card but those are all out of stock as well.
 
Thanks for any help or advice.
post edited by DR01D - 2021/04/21 19:03:53
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    arestavo
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    Re: Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080. 2021/04/21 19:06:20 (permalink)
    3 year warranty is standard, and you should be in that window still. Register the card and get an RMA in!
     
    https://www.evga.com/support/register.asp 
     
    https://www.evga.com/support/rma.asp
     
    Or call them to start an RMA (after you register the card): https://www.evga.com/about/contactus/ 
    #2
    hashmeir70
    Superclocked Member
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    Re: Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080. 2021/04/21 19:18:32 (permalink)
    There is one in b-stock.

    "EVGA HYBRID Kit for EVGA GeForce RTX 2080 SUPER / 2080 / 2070 SUPER / 2070, FTW3 ULTRA / FTW3, , 400-HY-1284-RX, RGB"

    Edit: I just noticed yours is XC3. I'm sorry!
    #3
    EVGATech_DavidR
    EVGA Tech Support
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    Re: Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080. 2021/04/25 14:52:10 (permalink)
    Hello DR01D,
     
    Please register your product on EVGA.com, by going to Service-->Product Registration and then reach out to our team at support@evga.com, so we can look into any options we may have for you.
    post edited by EVGATech_DavidR - 2021/04/25 14:58:22
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    kobzik2
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    Re: Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080. 2021/04/27 07:32:24 (permalink)
    You get an rma?
    #5
    DR01D
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    Re: Water pump on RTX 2080 hybrid dead. Don't see coolers for sale on evga.com for 2080. 2021/04/27 12:42:18 (permalink)
    Thanks for the help!
     
    I registered my product, uploaded my receipt and contacted support.  Hopefully they can get me a new water pump.  Other than the temp everything seems to be working normally.  
     
    Thanks again!
    #6
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