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Have NOT received my order even though it says delivered

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advisualxd
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2021/04/01 17:04:55 (permalink)
I've placed an order for a power supply not too long ago yesterday while I was at work I received a notification saying that my package has been delivered. as soon as I clocked out and went home I couldn't find a package anywhere??? I asked my neighbors they haven't seen anything as well. I made sure to check almost everywhere around the building but there's nothing. i ALSO tried to submit a ticket but the website is so weird to use it's just making me more frustrated. please help out
#1

3 Replies Related Threads

    EVGATech_MattM
    EVGA Tech Support
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    Re: Have NOT received my order even though it says delivered 2021/04/01 22:01:56 (permalink)
    I am sorry to hear this and I have e-mailed you about this and please respond for how you wish to proceed to resolve this. I apologize for any inconvenience.
    #2
    advisualxd
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    Re: Have NOT received my order even though it says delivered 2021/04/01 22:06:11 (permalink)
    I appreciate it Matt. I’ve responded to the email already.
    #3
    EVGATech_MattM
    EVGA Tech Support
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    Re: Have NOT received my order even though it says delivered 2021/04/01 22:13:28 (permalink)
    You're welcome and I have responded to it and noted it in the ticket tracking the investigation.
    #4
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