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1080ti RMA nightmare... 3 Replacements

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yulysia
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2021/03/01 08:13:40 (permalink)
I wanted to resolve this on my own but I wanted some second opinion on this matter.
 
I'll be receiving another 1080ti as a replacement because of crash on 3d work load and artifacting screen.
 
I'm frustrated by the fact that whatever EVGA has given me has been failing within few weeks. 
 
Current 1080ti replacement that are coming in is only 2 weeks after I received the RMA replacement prior.
 
I don't know what to do in this situation and my warranty will be running out in 30 days. 
 
Frustrated by the fact of lack of communication. I just feel like they just test their products not fully and just send them out the door.
#1

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    Sajin
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/01 10:57:00 (permalink)
    Get another replacement from them. Test it in another pc to make sure it works. If it works correctly sell it, and put the money towards a new gpu. If you choose to go with evga again buy extended warranty this time around.
    #2
    EVGATech_DanielC
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/01 11:26:16 (permalink)
    Hello Yulysia,
    We're sorry to hear that you've had a bad experience with your past RMA's, we hope your replacement unit finds you well and works without issues, however if you are having any problems do make sure to let us know right away, even if its out of the warranty period by a bit, we will still try to help out the best we can. 
     

    Like our service? Please provide feedback for us at the link HERE
    #3
    yulysia
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 11:01:31 (permalink)
    I don't mean to sound ungrateful with the support but I do hope that this new replacement will last. 
    post edited by yulysia - 2021/03/02 11:44:32
    #4
    atfrico
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 13:34:23 (permalink)
    yulysia
    I don't mean to sound ungrateful with the support but I do hope that this new replacement will last. 


    You sure the problem is not on your end? what is your rig specs? do you plug the GPU in a separate rail or you combo it with other devices?

    Those who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
     
     
    Affiliate Code: 3T15O1S07G
    #5
    yulysia
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 13:50:35 (permalink)
    specs are
    10900k
    Z490 meg ace
    Seasonic Prime Ultra Titanium 850 its a single rail psu
    Gskill 3600mhz  die 32gigs
    #6
    yulysia
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 13:51:36 (permalink)
    nothing is overclocked other than RAM on XMP
     
    #7
    UnstableOne
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 14:49:46 (permalink)
    yulysia
    Frustrated by the fact of lack of communication. I just feel like they just test their products not fully and just send them out the door.

    "They" are supposed to tell you that all products are inspected / tested before being sent out.
    Unfortunately it is not uncommon to receive products that are faulty or physically damaged by the RMA department.  And when you try to get a working replacement they tell you it's your computer at fault, not their obviously defective replacement(s).
     
    If you get unlucky #3 you could try calling the service manager (unless you get the he's not at his desk or on vacation excuse lol)
    or you could try emailing joe darwin
    emails on the bottom of support page
     
    #8
    acupalypse
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/02 19:26:57 (permalink)
    I know it can be very inconvenient but just try to be a little more patient and work with them. I've had 2 of their GPUs RMA'd 3x. It's tiring but everything worked out well in the end.


    #9
    yulysia
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/04 10:04:44 (permalink)
    I'm hoping so just got the replacement 1080ti today.
     
    I know things are difficult for both consumer and aibs, I just can't shake the feeling these cards left for warranties are bottom of the barrell at this point
    #10
    FearTehPanda
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/05 14:45:26 (permalink)
    Had a similar issues, fixed with a new power cord
    #11
    yulysia
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    Re: 1080ti RMA nightmare... 3 Replacements 2021/03/07 18:10:40 (permalink)
    Got the replacement Thursday,
     
    Did some light gaming and seems to work fine. I just hope this one lasts
    #12
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