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opticalbeard
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2021/02/12 17:58:42 (permalink)
i have literally had so many issues trying to use this. i was able to sucessfully use it ONCE. i am trying to stream my nintendo switch, i add the capture box to obs, and it won't even show up. i just have this screen when i try to add it. its in the list of sources to add, but i literally cannot get it to show up in obs. streamlabs obs is the same thing. i just want to know if im doing something wrong, otherwise im taking this back to best buy. i have a gtx 1060 6 gig and a i7 6700 3.40 ghz

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#1

3 Replies Related Threads
    EVGATech_JustinT
    Superclocked Member
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    Re: issues 2021/02/13 22:12:14 (permalink)
    Hello Opticalbeard, Try re-seating the USB cables on your motherboard from the capture device. If that doesn't help, try creating a new "source" option for the video capture device. In the Device drop down option on the top of the window change it to camera, then back to the capture device. 

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    #2
    opticalbeard
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    Re: issues 2021/02/17 21:40:41 (permalink)
    ive tried both of those things, it was working for a second and then when i decided to stream, it just stopped working. 
    #3
    EVGATech_ErnieB
    EVGA Tech Support
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    Re: issues 2021/02/19 10:21:23 (permalink)
    Have you tried following the video we have on how to set it up? If not use the link to check if you are missing a step somewhere 
     
    https://youtu.be/CqJv8BS-hds
     
    If the video dosen't help you solve the issue, please call our support staff at 1-888-881-3842 for more help.
    #4
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