EVGA

Helpful ReplyUnofficial 3080 Step Up Queue Thread - NORTH AMERICA

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kietmeister
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 15:46:12 (permalink)
I hope your RMA is faster than mine. I paid last Wednesday and didn’t get RMA til Monday. Shipped mine out a couple hours later and scheduled to be there tomorrow, ground shipping.
D33p5
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 15:50:25 (permalink)
kietmeister
I hope your RMA is faster than mine. I paid last Wednesday and didn’t get RMA til Monday. Shipped mine out a couple hours later and scheduled to be there tomorrow, ground shipping.

 
Already have the RMA slip, shipping tomorrow. Hopefully it wont take three years to go from Ontario Canada to California and back. :|
xonar3
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 17:12:34 (permalink)
Shipped to EVGA 26th received 27th product page updated 20min ago with a est ship date of 2/1 hopefully sooner than that
wmunn
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 18:04:04 (permalink)
I had a notify come up yesterday for a RTX 3070 ftw3 ultra. I ended up taking them up on the offer.
Not sure what I will do with it when my 3080 step up comes through. Going to use it and get the 2070 super packed up and ready to go for my step up turn when it finally comes around.


nelsonojeda738
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 18:10:28 (permalink)
Oh yes!! Got my 3rd and just paid the difference in cost. Waiting for RMA !!!!
Wishing everyone a speedy transition..  
mraxl
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/27 20:35:28 (permalink)
applied sep 17 at 12:00 pm pacific time
step 2 and 3 on the 20th
step 4 on 21st
Step 5 22nd. I shipped same day. They received it monday.
will receive my new card tomorrow
post edited by mraxl - 2021/01/27 20:36:39
nekogunner
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 02:02:42 (permalink)
Step 1 e-mail confirmation: Sept 25


Still in queue. E-mailed customer service asking for an update a bit after the 3 month mark and got an unhelpful reply: "I'm sorry but we currently have no available information regarding your place in the queue or how long the process will take from here."

I don't know how EVGA cannot, or will not, state our place in the queue. Especially since they've decided not to honor all original step-up prices if we are stuck in their queue 3 months from now.
zombiej
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 07:45:49 (permalink)
If you are unhappy with the program, cancel your step up and buy it elsewhere or sell your current card/enter the notify queue to buy it that way.
There are likely a variety of reasons why they cannot or will not provide to us where we stand. None of which we are required to know. Evga isn't holding you hostage, FOMO is. We are all in the same situation friend. We can either wait and see what comes or walk away, the choice is yours.
D33p5
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 12:08:30 (permalink)
Alright, shipped with Fedex and it should be there Monday or Tuesday. Ill let you all know how long it takes them to get the 3080 back to me. Gaming on this EVGA GTX 680 is gonna be rough
MDkoA
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 13:06:05 (permalink)
Step Up 2 of 5 Jan 26th
Step Up 3 of 5 Jan 27th
Step Up 4 of 5 Jan 28th

Glad to see that it finally is happening!
GfromCA_
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 13:10:37 (permalink)
Shipped yesterday 1/28 with ups delivered to evga a couple hours ago today 1/29 still no change on the received status. im wondering how long it took for others who live close to evga in brea to get their 3080 cards shipped out
post edited by GfromCA_ - 2021/01/28 13:19:25
kietmeister
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 13:14:01 (permalink)
Same here. Shipped Monday and delivered today 10:35AM CST.  Waiting for EVGA confirmation of receipt and card ship out.
xonar3
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 13:56:46 (permalink)
Hopefully they ship some out today i know Next Day Air latest's pick up time is 6:30pm local time
GfromCA_
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 13:58:40 (permalink)
Now marked as received with a estimated ship date 2/2, wish it was sooner :/
kietmeister
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 15:52:27 (permalink)
I sure hope they process mine today and ship out tomorrow or early next week.
xonar3
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 18:04:39 (permalink)
Shipped will be here Tomorrow!
GfromCA_
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/28 20:43:58 (permalink)
now shipped getting here tomorrow too 
nekogunner
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/29 02:06:59 (permalink)
I would love to take my money elsewhere except for the fact that my history has shown me that EVGA is one of the more reliable manufacturers. And in the instances they do fall short, their customer support steps up and makes it right. THIS, isn't making it right.

As for FOMO, I could care less if I have to wait a few months more. I can even afford to pay the extra $70 difference. As long as the product performs without burning itself out, that's what matters to me. I just want an estimate of some kind of than "soon" or "ASAP". I get that they have two queues to fill, regular customers and then us. But by now, they should have an understanding of how many cards they can expect in each shipment. So I don't know why they can't be more transparent.

My RTX 2070 is working fine on my 2K monitor and is able to run everything I currently play at high - ultra settings. I'm definitely looking forward to my upgrade, but not anxious or upset that I don't have one. It could be worse. I could be stuck with a significantly worse card with no affordable path to upgrade. Because screw scalpers. 😃
anarchy998
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/29 08:18:05 (permalink)
I also have been on the notify que for months for several products. Can't get these anywhere. Just saying that they should put a little bit more priority on the step up program instead of a handful of them per month

i9 12900k
Asus ROG Maximus Z690 Hero
EVGA RTX 3080 FTW3 Ultra
Corsair Dominator Platinum 64gb
WD Black SN850 1tb NVME
Corsair 7000D Airflow
EVGA 1200 P3 psu
EVGA Nu Audio Pro
Corsair H150i 360 Elite Capellix
 
 
 
kietmeister
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/29 14:32:29 (permalink)
Finally show received and estimate ship date 2/3.  Hopefully get ship out today.
MDkoA
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/29 20:59:51 (permalink)
The step up isn’t a priority service. I’ve waited almost 4 months for my 3080. I’m on step 5 and mailing my 2070 super in tomorrow. There is entirely 0 rush for EVGA to get you a product they are only asking you to pay the difference for.
panime
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/30 08:17:26 (permalink)
MDkoA
The step up isn’t a priority service. I’ve waited almost 4 months for my 3080. I’m on step 5 and mailing my 2070 super in tomorrow. There is entirely 0 rush for EVGA to get you a product they are only asking you to pay the difference for.



That they then take your older card and turn it around to sell as b-stock afterwards :) They still make money. :) They're still selling user 2080 Super B-stock between $680-$830, and they still sell out like crazy, due to the circumstances.

post edited by panime - 2021/01/30 08:19:54
D33p5
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/30 11:04:29 (permalink)
My 2080Super got stopped in customs. Theyre saying "A verification of the country of manufacture is required." 
It would have been nice for Fedex to let me know I need this. Also would have been cool if EVGA provided one.
EVGA customer support is closed on the weekend. Don't think my gpu will be getting there monday anymore- $150 Cad in shipping to get there fast and it gets stopped.
F M L

EDIT FOR UPDATE:
It seems that Customs thought I was a company shipping a product over the Canada/Us border without paying my tariffs. 
After several days of explaining to them that this is simply an RMA (warranty return) Customs cleared my package. 
I hope no one else who is shipping from outside of the USA experiences this issue.

Good luck everyone!
post edited by D33p5 - 2021/02/01 17:53:53
mongrelxmutt
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/30 11:11:29 (permalink)
MDkoA
Step Up 2 of 5 Jan 26th
Step Up 3 of 5 Jan 27th
Step Up 4 of 5 Jan 28th

Glad to see that it finally is happening!



 
That's exciting! When was your step 1 and which card are you going from and which card are you going to?
kietmeister
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/30 11:52:51 (permalink)
Mine got shipped yesterday for Wednesday delivery, ground shipping.
Nfollan1
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA 2021/01/30 13:47:11 (permalink)
Does anyone know where to buy a 20series card so I can get into the step-up program? (I just need a GPU to hold me over but I want a 3080 eventually)
wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA 2021/01/30 15:22:49 (permalink)
Nfollan1
Does anyone know where to buy a 20series card so I can get into the step-up program? (I just need a GPU to hold me over but I want a 3080 eventually)


they are sold out, virtually everywhere now. I have no idea how you would manage that. The only places you can find them right now, are not eligible vendors for step up. To qualify for step up, you need to be very careful and check the authorized resellers link on the evga website.


wmunn
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA 2021/01/30 15:27:47 (permalink)
Further information on buying from authorized resellers. Here is the link of a list of them.

https://www.evga.com/products/wheretobuy.aspx

when shopping amazon or newegg, be very sure it's the amazon or newegg companies selling AND fulfilling the item. this is very, very important.
 


Sclose81
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Re: Unofficial 3080 Step Up Queue Thread - NORTH AMERICA 2021/01/30 15:48:40 (permalink)
good luck 
MDkoA
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Re: Unofficial 3080 Step Up Queue Thread. 2021/01/30 16:24:39 (permalink)
Verified I think on 9/17 and going from a 2070 super to 3080 ftw3
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