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FahCore returned an unknown error code which probably indicates that it crashed

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Ranmacanada
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2021/01/23 13:46:57 (permalink)
lately I have been having serious issues trying to fold (7.6.21).  My rig will work for a couple of hours and then suddenly it stops folding altogether or turns off.  I love being woken up by the sound of silence.
Ryzen 2700 (Asus TUF Gaming X570-Plus Wifi)with my 1080Ti SC2 Hybrid (461.09) Power Supply is a 1000PQ
Windows 10 Pro 20H2 Build 19042.746 
no overclocking, EVERYTHING is on stock speeds.  Ram is at 2933.
 
20:37:44:WU00:FS01:0x22:Completed 360000 out of 1000000 steps (36%)
20:37:45:WU00:FS01:0x22:Checkpoint completed at step 360000
20:47:57:WU00:FS01:0x22:Watchdog triggered, requesting soft shutdown down
20:57:57:WU00:FS01:0x22:Watchdog shutdown failed, hard shutdown triggered
20:57:57:WARNING:WU00:FS01:FahCore returned an unknown error code which probably indicates that it crashed
20:57:57:WARNING:WU00:FS01:FahCore returned: WU_STALLED (127 = 0x7f)
 
It will attempt to keep folding and will get to 99.99% and then hang
 
20:57:59:WU00:FS01:0x22: cuda-device 0 specified
20:58:09:ERROR:Receive error: 10053: An established connection was aborted by the software in your host machine.
20:58:14:WU00:FS01:0x22:Attempting to create CUDA context:
20:58:14:WU00:FS01:0x22: Configuring platform CUDA <-- hangs here 
 
Then when it has hung and I have to force close the application, my system refuses to fold until it has been rebooted.
It goes through the motions (folding bar moves as if I am folding), but my card is not being accessed (GPUZ reports everything as being idle same with UPS software), nor is my cpu.
 
Is it my card that is failing because it appears to hang on the CUDA platform?  I have also tried to go back to different driver versions, as far back as 442.74 and still the same results.  Card will fold for a while and then just hang and go through the motions.  
 

 

ASUS TUF GAMING X570-PLUS (WI-FI)
AMD Ryzen 2700
Fold for the CURE!
EVGA 1080 FTW
EVGA 1080Ti Hybrid

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    Xavier Zepherious
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/23 14:44:43 (permalink)
    if your rig is crashing then you have either a PSU issue or a GPU card issue
    you said it sometimes turns off the rig - crash to reboot - Black screen of death  - unstable OC or PSU failure
     
    new work units take some time to start up - ive had some hang for awhile before they go
     
    if you are stalled at 99.99% usually due to a restart - will go there before settling down to it's last checkpoint
    or it hangs at send
     
    when you post info post stuff like server You are uploading  or Dowloading from too (collection server and assignment server) - they do go down from time to time
    also post  PRCG(0,0,0) number so we know What work units - they sometimes are bad
     
    sounds like a issue on your system
    try downclocking GPU ram or Card speed and see if that stabilizes things - that will tell you if it is a card or PSU issue
     
    unstable power can also trigger GPU issues - that's why you check both
     
     


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    #2
    STR1D3R_2
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/23 14:49:24 (permalink)
    Really not sure if this is of any value but I had the same symptoms during the TZC on my win 10 gaming rig. Finally it just would not boot. Took a while for me to dig up a spare cpu to test the mobo and it boots to bios but goes into a boot loop for a bit first. Temps all looked great when folding (gpu only) but when I pulled my corsair cooler off I saw a lot of brown bubbles in the tim. So, if using the stock tim on a clc I'd say pull it and double check contact. 
    Like I said, not sure if this is of any value but check before they are both toasted like mine.  
    post edited by STR1D3R_2 - 2021/01/23 14:51:31


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    #3
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/23 15:05:36 (permalink)
    STR1D3R_2
    Really not sure if this is of any value but I had the same symptoms during the TZC on my win 10 gaming rig. Finally it just would not boot. Took a while for me to dig up a spare cpu to test the mobo and it boots to bios but goes into a boot loop for a bit first. Temps all looked great when folding (gpu only) but when I pulled my corsair cooler off I saw a lot of brown bubbles in the tim. So, if using the stock tim on a clc I'd say pull it and double check contact. 
    Like I said, not sure if this is of any value but check before they are both toasted like mine.  


    Well on my CPU I have a Noctua NH-D15S with NT-H1 paste, and when I encode with x265 I don't even break 50C.  When my system works for folding, my GPU doesn't break 50C either (memory is a little hotter at 65C).  I gather I'll have to somehow get a spare Ryzen CPU or video card to double check, which is impossible in Canada haha.  New power supply is on the way just in case, as per Xavier.  

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #4
    yodap
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/23 17:19:43 (permalink)
    Are you running the beta flag by any chance?


     

     
    #5
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/23 22:20:38 (permalink)
    yodap
    Are you running the beta flag by any chance?


    No I am not running Beta flag.  I am running pure Vanilla.  When my card is folding it runs at 1974mHz, with memory at 1251.5, as per GPU-Z.  I am not overclocking like I was 3 years ago.

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #6
    kougar
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/24 10:27:51 (permalink)
    Single GPU rig, or do you have both GPUs in there? If both it might be a configuration issue. The card sounds fine, but you can always test it with https://www.ocbase.com/ which has a built-in artifact scanner. 


    Have water, will cool. 
    #7
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/25 08:13:06 (permalink)
    Single GPU rig.  Had it happen again last night.  Woke up to an unresponsive system.  I could not even vnc into it (but it responded to ping), yet my Emby and Plex server that I run from it were both accessible.  It appears explorer crashed right after I went to bed according to Event Viewer.  It folded all day with me being in and out and away from from the PC, so I am really at a loss.  Bluescreen viewer shows my last BSOD was way back in October, so it's not a BSOD.
     
    Faulting application name: explorer.exe, version: 10.0.19041.746, time stamp: 0xca234864
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000002b00fd8
    Faulting process id: 0x48ec
    Faulting application start time: 0x01d6f0e05efaa1bb
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: unknown
    Report Id: f6aa98c3-ea88-42c2-bb77-07e1c86e393b
    Faulting package full name:
    Faulting package-relative application ID:
     
    I have tested my ram and it is good, as this error is usually indicative of bad ram.  New power supply gets delivered tomorrow.
     
    What's even more odd, is after looking further in the event viewer I find this
     
    The previous system shutdown at 9:29:56 AM on ‎1/‎25/‎2021 was unexpected.
     
    And yet my system was still accessible via Plex and Emby at 10:00 AM when I woke up and it wasn't until 10:07 AM that I shut it down. (my clocks are 100%)
     
    I'm at a loss, and none of this makes sense..

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #8
    kougar
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/25 15:07:08 (permalink)
    >>>0xc0000005
     
    So that's the current event log error, not the one from October correct? As you said it can be RAM, but also registry/file system damage, and program corruption can also trigger it. You might open a CMD prompt and type sfc /scannow just to rule it out.
     
    I would suggest you uninstall the F@HClient, and then make sure to manually delete the %\AppData\Roaming\FAHClient folder if it still exists. Then I'd DDU your NVIDIA driver and install the latest one. Then install the latest 7.6.21 folding client.  


    Have water, will cool. 
    #9
    Xavier Zepherious
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/25 22:54:41 (permalink)
    bad Nvidia driver install can do this as well. but u said u tried drivers
     
    post edited by Xavier Zepherious - 2021/01/25 22:56:19


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    #10
    castrator86
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/26 06:59:02 (permalink)
    DDU your drivers, reboot, and re-install. Run a system file check and then do a Windows Update check as well.



    #11
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/27 15:59:10 (permalink)
    castrator86
    DDU your drivers, reboot, and re-install. Run a system file check and then do a Windows Update check as well.


    I have done all this.
    I just had it happen while I was using my system.  Video card died completely, no output whatsoever.  TV went blank and showed the good old no signal.  UPS showed that I was only on basic power usage, and my system was essentially running headless. I was on project 13435.

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #12
    kougar
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/28 17:18:06 (permalink)
    Well I'm confused, but that's fairly normal.  So if your system only has kernel power / unexpected power loss in the event logs and nothing else then it's likely a hardware issue. But if it has the time to write other eventlog errors like Exception code: 0xc0000005 that you mentioned but didn't clarify, then it's possibly a software cause. 
     
    Doesn't sound promising for the GPU though, you might swap your 1080 and 1080 Ti with each other and see if the error follows the GPU or stays.


    Have water, will cool. 
    #13
    Xavier Zepherious
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/01/28 19:48:48 (permalink)
    Error 0xc0000005 is being reported by Windows as an error in main memory. 
     
    so that be drivers, GPU ram or CPU ram
    run memtest86
    juggle ram - try one stick at a time if it crashes on one particular stick u know
    post edited by Xavier Zepherious - 2021/01/28 19:52:07


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    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/01 00:18:08 (permalink)
    Memtest came up clean.  I don't know of a way to test video ram outside of linux with GPU_Burn and you need to compile it yourself..which for me might as well be brain surgery.  Is there a windows version of this?  I have not been able to locate one.  I want to be able to test the actual GPU memory, like you can with memtest and regular ram.  I am getting sick and tired of having to reboot my system daily, sometimes 2-3 times.  If I don't fold, everything works great...

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #15
    kougar
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/03 03:05:48 (permalink)
    OCCT includes a VRAM testing option. I've not utilized the VRAM test specifically so I can't comment on its efficacy, but it's free to use and the GPU stress tester includes artifact scanning: https://www.ocbase.com/


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    #16
    Xavier Zepherious
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/03 09:54:00 (permalink)
    can you try another card in it and swap that out - if it works fine with another GPU ... u know it's a Card issue
     
    you can always underclock the ram  and see if that works
     


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    #17
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/05 22:27:13 (permalink)
    I sadly do not have another card as the 1080FTW now belongs to my son.  I've had something similar happen again where a work unit just stalls out, and [link=mailto:F@H]F@H[/link] tries to make the CUDA environment and then it just stops.  No folding, no nothing.  WU hung at 99.99%.  Every single test I have thrown at my hardware, CPU, Ram, Video card, SSD, etc show that nothing is wrong, yet my system keeps crapping out while folding.  I will either lose video signal completely forcing a reboot, or the card refuses to fold (even after doing a force restart of the software and of explorer), again forcing a reboot.
     
    I've run memtest for hours, toast, prime 95, furmark, OCCT and they all run fine no matter how long I let them go.  It is obvious folding at home does not want me to fold.
    I should also add that after the crash of folding at home, my idle power usage is stupidly high (25% or 60 watts) on my GPU, along with my memory usage (7.2 gigs).  Total power usage at idle according to my UPS is 160-178 watts.  I'll update after a reboot.
     
    After a reboot video memory usage is down to 600 megs, video card power usage is down to 16 watts or 6.5% TDP, and overall power usage is sitting at 105 watts.  So it appears on the crash of folding at home my video card is getting stuck with its memory almost full and something causing it to consume far more power than it should.
    post edited by Ranmacanada - 2021/02/05 23:29:13

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #18
    Xavier Zepherious
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/06 05:02:08 (permalink)
    https://blog.pcrisk.com/windows/12778-how-to-fix-application-error-0xc0000005
     
    https://www.ionos.ca/digitalguide/server/configuration/resolving-0xc0000005-errors/ 
     
    https://techcult.com/wiki...tion-error-0xc0000005/
     
    id definitely would test with another card first - even if you have to borrow one
     
    if it fails with a known good card you know its not your card and it something else on your system
    if it doesn't then you know it's the card
     
    post edited by Xavier Zepherious - 2021/02/06 05:07:15


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    #19
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/02/08 19:35:40 (permalink)
    Well EVGA has agreed to RMA my card, so I will update in 3? weeks if I get a card haha.

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #20
    Ranmacanada
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/03/23 17:02:01 (permalink)
    Well got a replacement at the beginning of March, and now the replacement card is checkerboarding.  This means it's going to cost me another $80+ to send a card to EVGA and HOPE I get a working one.  This is awesome.

     

    ASUS TUF GAMING X570-PLUS (WI-FI)
    AMD Ryzen 2700
    Fold for the CURE!
    EVGA 1080 FTW
    EVGA 1080Ti Hybrid

    #21
    troy8d
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/03/23 18:09:10 (permalink)
    Sorry to hear this, sounds like some really bad luck to me.  Hope you have better luck with the next one. 

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    #22
    notfordman
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/03/24 14:43:05 (permalink)
    troy8d
    Sorry to hear this, sounds like some really bad luck to me.  Hope you have better luck with the next one. 


    +1!!


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    kougar
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    Re: FahCore returned an unknown error code which probably indicates that it crashed 2021/03/25 19:30:47 (permalink)
    Ranmacanada
    Well got a replacement at the beginning of March, and now the replacement card is checkerboarding.  This means it's going to cost me another $80+ to send a card to EVGA and HOPE I get a working one.  This is awesome.




    Really sorry to hear. One would think EVGA would save themselves money by better testing those refurbs. 


    Have water, will cool. 
    #24
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