thomasdadams
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My first 3090 ftw3 ultra was a red lip model and multiple screen crashes then one day I boot my computer and it doesn’t post with some smoke. The second 3090 ftw3 ultra was a black lip model and was playing league of legends and my graphics go out I heard a pop but Audio was still working. Decided to restart pc and it no longer posts with one red led on power slot.
I updated the nvidia driver to the latest one available and kept all default nvidia settings. I have 1000w EVGA t2 platinum that’s brand new and am not daisy chaining any cables.
I bought my second advanced RMA for $30 each. Unfortunately I bought the product from Walmart and they won’t give me a refund so I thought I’d go to EVGA and now I’m stuck in this consistent RMA cycle.
I had the first card (red lips) for about 3 weeks and this RMA card (black lips) for less then 1 week. The RMA card seemed brand new. Clearly there is something wrong with these cards.
I’ll give one more card a try if it happens again I’m getting the next card and selling it to buy a different one.
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CHammock
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 11:40:21
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Just curious. What are your system specs?
Currently under construction
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:00:07
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CHammock
Just curious. What are your system specs?
5900x cpu, tomahawk x570 mobo, 1000w t2 platinum PSU, 32gb ram (forgot hz), 3090 ftw3 ultra gpu, 980 Samsung pro 1tb ssd, 4 tb hdd. For the monitor I’m using a Samsung odyssey g9.
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cbaty
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:06:14
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>I bought my second advanced RMA for $30 each. Unfortunately I bought the product from Walmart and they won’t give me a refund so I thought I’d go to EVGA and now I’m stuck in this consistent RMA cycle.
Was this from Walmart, or a seller on Walmart.com?
Save at EVGA checkout using my associates code: XZ8XC0J47NMBVK6 👍
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:09:45
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cbaty
>I bought my second advanced RMA for $30 each. Unfortunately I bought the product from Walmart and they won’t give me a refund so I thought I’d go to EVGA and now I’m stuck in this consistent RMA cycle.
Was this from Walmart, or a seller on Walmart.com?
From Walmart not a third party seller
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20219348762341
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:12:02
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I honestly feel for all those people to pay top $ and to deal with so many RMA's since the launch day and frankly, nothing has changed  Good luck to all
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safan80
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:12:18
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thomasdadams
cbaty
>I bought my second advanced RMA for $30 each. Unfortunately I bought the product from Walmart and they won’t give me a refund so I thought I’d go to EVGA and now I’m stuck in this consistent RMA cycle.
Was this from Walmart, or a seller on Walmart.com?
From Walmart not a third party seller
Walmart sells evga? were you able to register the problem in your account on evga? Buying video cards from walmart just seems weird to me, because when I go into the store their computer section always has junk.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:15:56
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safan80
thomasdadams
cbaty
>I bought my second advanced RMA for $30 each. Unfortunately I bought the product from Walmart and they won’t give me a refund so I thought I’d go to EVGA and now I’m stuck in this consistent RMA cycle.
Was this from Walmart, or a seller on Walmart.com?
From Walmart not a third party seller
Walmart sells evga? were you able to register the problem in your account on evga? Buying video cards from walmart just seems weird to me, because when I go into the store their computer section always has junk.
Yes I registered my first card that I bought directly from Walmart online. They sent a RMA that was automatically registered.m but it died within a week of gaming. League of legends which is not an intensive game.
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saygin123
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:25:43
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did you notice any early symptoms? like black screen, freezing screen, %100 fans etc?
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:28:12
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saygin123
did you notice any early symptoms? like black screen, freezing screen, %100 fans etc?
Yes I had a black screen twice, no freezing and couldn’t tell with the fans since I had headphones on.
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ty_ger07
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 12:46:18
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It's fine. Nothing to worry about. No reason for EVGA to make a statement or try to settle people's concerns at all.
/sarcasm
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
My EVGA Score: 1546 • Zero Associates Points • I don't shill
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CHammock
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 13:00:19
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thomasdadams
CHammock
Just curious. What are your system specs?
5900x cpu, tomahawk x570 mobo, 1000w t2 platinum PSU, 32gb ram (forgot hz), 3090 ftw3 ultra gpu, 980 Samsung pro 1tb ssd, 4 tb hdd. For the monitor I’m using a Samsung odyssey g9.
Looks like good mainstream components to me. Seems I've read of lots of people having trouble with their cards when paired up with G9 displays. I could be wrong, but I think I've seen that as a common denominator on occasion.
Currently under construction
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Kylearan
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 13:43:06
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Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 14:11:33
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CHammock
thomasdadams
CHammock
Just curious. What are your system specs?
5900x cpu, tomahawk x570 mobo, 1000w t2 platinum PSU, 32gb ram (forgot hz), 3090 ftw3 ultra gpu, 980 Samsung pro 1tb ssd, 4 tb hdd. For the monitor I’m using a Samsung odyssey g9.
Looks like good mainstream components to me. Seems I've read of lots of people having trouble with their cards when paired up with G9 displays. I could be wrong, but I think I've seen that as a common denominator on occasion.
Yeah it would be crazy if a monitor could make the gpu not even post. I feel like the blame is still on the GPU. I shouldn’t have to bend so much for it to just work and not die. Feels bad man haha
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bmgjet
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 16:15:37
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Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them. 1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led. (PCI-Slot Fuse was the fault) (RMAed) 2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led. (MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed) 3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal. Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again. Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed) 4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED. Plug 2 fuse had popped, Jumpering that and its been working fine since.
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Sajin
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 16:17:51
(permalink)
bmgjet
Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them.
1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led.
(PCI-Slot Fuse was the fault) (RMAed)
2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led.
(MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed)
3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal.
Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again.
Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed)
4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED.
Plug 2 fuse had popped, Jumpering that and its been working fine since.
🤬
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 16:49:52
(permalink)
bmgjet
Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them.
1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led.
(PCI-Slot Fuse was the fault) (RMAed)
2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led.
(MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed)
3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal.
Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again.
Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed)
4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED.
Plug 2 fuse had popped, Jumpering that and its been working fine since.
Thank you for posting all this information. It’s really appreciated. I don’t understand how a company can put out such faulty products?! Are the FEs doing the same thing?! Or is whatever EVGA is doing making them bad? It’s mind boggling a company can get away with this.
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ty_ger07
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 16:51:22
(permalink)
bmgjet
Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them.
1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led.
(PCI-Slot Fuse was the fault) (RMAed)
2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led.
(MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed)
3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal.
Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again.
Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed)
4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED.
Plug 2 fuse had popped, Jumpering that and its been working fine since.
It doesn't sound like a different thing for each, at all. It sounds like you are describing the symptoms. The common denominator is that they drew too much power (or were allowed to be given too much voltage [which caused them to draw too much power]) and caused fuses to blow or components to crack in half. Figuring out the underlying issue which causes them to draw too much power, or be given too much voltage, would be interesting. It is OBVIOUSLY, in the dozens of cases provided by people, a VRM component issue, be it a power balancing design issue, or bathtub curve component or vendor infant mortality issue. Just because a different fuse blows, or a different component cracks in half due to VRM issues giving it too much voltage, doesn't mean that they are not caused by the same underlying problem. The weird heatsink one is an outlier and cannot be conclusively proven to not be the result of user error. Throw that data point out. There are lots of data points from lots of different people to conclude that there is likely a common denominator.
post edited by ty_ger07 - 2021/01/17 16:58:21
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
My EVGA Score: 1546 • Zero Associates Points • I don't shill
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ZeroFulcrum
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 16:56:28
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My retailer has decided to give me a refund for my failed 3090 FTW Hybrid. Guess I will sit on my hands and wait to see what April/May brings.
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ds760
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 17:02:58
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I have a g9 Odyssey only piss off is I can't get it to go 240hz still.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 17:27:42
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ds760
I have a g9 Odyssey only piss off is I can't get it to go 240hz still.
I was able to set it to 240hz no idea if it actually was 240hz.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 17:36:04
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ds760
I have a g9 Odyssey only piss off is I can't get it to go 240hz still.
I was able to set it to 240hz no idea if it actually was 240hz. The screen did go black and I reverted back to 120hz after that.
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ds760
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 17:38:02
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I dont even get the option the nvidia control panel only shows 60 and 120.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 17:40:03
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ds760
I dont even get the option the nvidia control panel only shows 60 and 120.
Did you change the setting in the monitor to 240hz then check nvidia settings?
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kacan22
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 18:04:09
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if you use g9 odyssey make sure to update monitor frimware. They released a hotfix for that monitor and ampere cards. You can check that info on nvidia forum driver section.
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ds760
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 18:05:53
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im on the 108 firmware. Still no luck.
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exlink
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 18:10:23
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ty_ger07
bmgjet
Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them.
1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led.
(PCI-Slot Fuse was the fault) (RMAed)
2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led.
(MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed)
3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal.
Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again.
Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed)
4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED.
Plug 2 fuse had popped, Jumpering that and its been working fine since.
It doesn't sound like a different thing for each, at all.
It sounds like you are describing the symptoms. The common denominator is that they drew too much power (or were allowed to be given too much voltage [which caused them to draw too much power]) and caused fuses to blow or components to crack in half. Figuring out the underlying issue which causes them to draw too much power, or be given too much voltage, would be interesting. It is OBVIOUSLY, in the dozens of cases provided by people, a VRM component issue, be it a power balancing design issue, or bathtub curve component or vendor infant mortality issue. Just because a different fuse blows, or a different component cracks in half due to VRM issues giving it too much voltage, doesn't mean that they are not caused by the same underlying problem.
The weird heatsink one is an outlier and cannot be conclusively proven to not be the result of user error. Throw that data point out. There are lots of data points from lots of different people to conclude that there is likely a common denominator.
Pretty sure we can throw out the 4th one as well as I believe they both shunt modded their card and are running an unapproved BIOS for their card. They're an absolute mad lad though. Either way, EVGA needs to do something about this. We don't know how widespread this issue is but it's clearly impacting enough users on this forum to cause a stir.
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kacan22
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 18:39:56
(permalink)
ds760
im on the 108 firmware. Still no luck.
Idk what to say. I also had some problems in nov 2020 with 2x3090ftw3 but they seem to run fine and i can pick any RR in NVCP. Maybe try different driver versions. Also use ddu and dont use dhc drivers use standard/legacy. Currently i have problem across all 3 desktop systems with chrome flickering (20 series and 30 series). Nvidia drivers are so bad since ampere launch. Im acutally disappointed and i wish i never bought 3090s early. Last time im rush buying new tech. Its better to wait 6+ months before buying smth just to see what happens.
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thomasdadams
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 19:15:45
(permalink)
kacan22
ds760
im on the 108 firmware. Still no luck.
Idk what to say. I also had some problems in nov 2020 with 2x3090ftw3 but they seem to run fine and i can pick any RR in NVCP. Maybe try different driver versions. Also use ddu and dont use dhc drivers use standard/legacy. Currently i have problem across all 3 desktop systems with chrome flickering (20 series and 30 series). Nvidia drivers are so bad since ampere launch. Im acutally disappointed and i wish i never bought 3090s early. Last time im rush buying new tech. Its better to wait 6+ months before buying smth just to see what happens.
Agreed, at this point I wish I would of went for the 6800xt
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Kylearan
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Re: 2nd 3090 ftw3 ultra died Frustrating
2021/01/17 21:26:33
(permalink)
thomasdadams
bmgjet
Kylearan
Someone with a dead card, who's financially well off should really consider taking one for the team and sending it to buildzoid (probably best) or steve @gamersnexus (who would probably send it to buildzoid anyway) or Jay, for a circuit analysis to find out what died on the card and why whatever died on the card died.
Iv been involved in the investigation of 4 dead cards and its been different thing on each of them.
1st card 3080 XC3, Pop sound followed by black screen then computer restarted with 1 red led.
(PCI-Slot Fuse was the fault) (RMAed)
2nd card 3090 FTW3, pop sound but could still hear the game in the back ground and fans maxed out. Restarted then 1 red led.
(MCU had a crack though the middle of it like it had been feed 12V instead of 3.3V) (RMAed)
3rd one 3080 FTW3, DIY Hybrid kit installed to in and was getting black screen crashes but would start up fine after that. He put the stock cooler back on after shutting it down normal.
Then it would only 1 red led and not post. Removed cooler, couldnt find any phyical damage. And booted fine on the bench holding a chipset cooler on the die to test if its heating up and getting power. Putting stock heat sink on it again stopped it POSTing with 1 red led again.
Ruled issue out to PCB flex when ever a cooler was installed so must of had bad BGA contact under the chip. (RMAed)
4th one (mine) 3090XC3, Running Port Royal heard a pop and got black screen. Restarting and had 1 red LED.
Plug 2 fuse had popped, Jumpering that and its been working fine since.
Thank you for posting all this information. It’s really appreciated. I don’t understand how a company can put out such faulty products?! Are the FEs doing the same thing?! Or is whatever EVGA is doing making them bad? It’s mind boggling a company can get away with this.
Thank you for the feedback, Bmgjet. Anyway, FE's are absolutely NOT doing the same thing. I don't read the Nvidia Geforce forums very much (rather painful to read anything there with their ancient format), but I think I've only seen two dead FE's. One was a ripped fan cable from a bad factory installation of the cable not being routed through the cable slot. One was a card that just stopped working. All the others were due to failed soldering or failed shunt mods (IC's being bridged) or ripping off "baby" shunts and rewiring stuff. (I'm Falkentyne, by the way. Just couldn't sign up with that name as it was apparently taken and unavailable long ago). Also FE's don't have fuses. So two dead fuses on Bmgjet's cards are what caused the pop, fixed by shorting the fuse. And a MCU that got blown up. I wonder if the other people who saw *fire* and smoke coming from cards had a similar failure?
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