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Problem purchasing extended warranty

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Gereon83
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2021/01/08 04:24:45 (permalink)
Hello
 
When i try to purchase the extended warranty for my RTX 3090 i get a Paypal error: https://imgur.com/d9cKFI2
 
Anybody had something similar?
 
Im not even sure if the problem is on EVGAs side, but im not sure how to proceed.
 
Any ideas?

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#1

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    Cool GTX
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    Re: Problem purchasing extended warranty 2021/01/08 04:30:23 (permalink)
    How are you funding that PP account ... look like your in EU

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    #2
    Gereon83
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    Re: Problem purchasing extended warranty 2021/01/08 04:31:46 (permalink)
    Visa card
    Cool GTX
    How are you funding that PP account ... look like your in EU




    Visa credit card linked to my Paypal account.
     
    Yes, im from Switzerland and i went through the eu.evga.com page.

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    #3
    Cool GTX
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    Re: Problem purchasing extended warranty 2021/01/08 04:33:13 (permalink)
     
    https://eu.evga.com/legal/store/
     

    4. Payment and Address Verification

    • EVGA does not accept the use of international- and prepaid credit cards linked to Paypal.
    • EVGA recommends avoiding the use of prepaid credit cards and gift cards when placing an order at EVGA.com. It is possible that your order may be cancelled and refunded if it is not able to be verified by our order verification team.
    • If your shipping address does not match your credit card or other billing address EVGA reserves the right to verify the order and EVGA’s standard shipping and order process times may not apply.

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    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #4
    Gereon83
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    Re: Problem purchasing extended warranty 2021/01/08 04:35:30 (permalink)
    Cool GTX
     
    https://eu.evga.com/legal/store/
     

    4. Payment and Address Verification

    • EVGA does not accept the use of international- and prepaid credit cards linked to Paypal.
    • EVGA recommends avoiding the use of prepaid credit cards and gift cards when placing an order at EVGA.com. It is possible that your order may be cancelled and refunded if it is not able to be verified by our order verification team.
    • If your shipping address does not match your credit card or other billing address EVGA reserves the right to verify the order and EVGA’s standard shipping and order process times may not apply.




    Ah, gotcha. 
     
    So it would work if i add the money first to my Paypal account?
     
    That Paypal error is really not helpful at all 

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    #5
    Cool GTX
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    Re: Problem purchasing extended warranty 2021/01/08 04:36:49 (permalink)
    I've recently seen a post from an EU customer that used their bank to fund their PP & they shared it worked
     
    I'll look for that thread
     
    Edit:  Found some
    https://forums.evga.com/FindPost/3188743
     
    xartemporas
    Finally I put a balance to my PayPal account and problem solved. Thanks. But I find it a little weird that no one from evga official support doesnt know anything about this.. Anyway. Happy holidays to all.

     
     
    Unable to pay advanced RMA collateral via PayPal link     Post #5
     
     

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    #6
    Gereon83
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    Re: Problem purchasing extended warranty 2021/01/08 04:45:10 (permalink)
    Allright, thanks.
     
    I will add the amount to my Paypal balance and try again on monday 

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    #7
    Cool GTX
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    Re: Problem purchasing extended warranty 2021/01/08 04:49:20 (permalink)
    Gereon83
    Allright, thanks.
     
    I will add the amount to my Paypal balance and try again on monday 


    Happy to Help
     
    GL

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     https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #8
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