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Will we lose EVGA bucks if points not certified by end of month?

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flyinion
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2020/12/23 11:31:59 (permalink)
Not sure if it's the holidays or a technical issue, but both the 10 and 30 mil reward points for December that I submitted for the rewards right after each milestone (so about a week apart) have not gone through yet.  The website says pending or whatever still, but also I didn't get the usual auto generated email that says my request was received.  Just wondering if it's related to the holidays, or there's some technical issue I'm running into that I need to contact EVGA for.  I've always submitted the requests as the reward thresholds were reached so I don't know if I'll lose them if they're not certified that month or in this case by the end of the year?

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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/23 11:39:19 (permalink)
    You have until March to claim the bucks.
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    castrator86
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/23 12:52:20 (permalink)
    The only time you'd potentially lose your chance to redeem is at the end of the Folding year in March.



    #3
    flyinion
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/23 14:31:15 (permalink)
    Thanks, well I guess I'll just hope it's the holidays.  Just concerned since I didn't get the usual auto-generated email after submitting the requests both times (like a week+ apart), but the site now says approval is "pending" so there's no button anymore.

    AMD Ryzen 5950X | Asus Crosshair VIII Hero | Gigabyte Gaming OC 4090 w/EK Vector2 | GSkill Trident Z Neo 2x16GB DDR4-3600 | WD SN850 2TB | Samsung 970 EVO Plus 500GB & 860 Evo 2TB | Phanteks Enthoo 719 | Seasonic Prime Ultra Gold 1000W | Steelseries M750 TKL | SteelSeries Prime Wireless | SteelSeries Arctis Pro + GameDAC | Kanto YU2 + Yamaha sub | Schiit Magni 2 Uber & Modi 2 Uber | LG 34GN850 | Asus PG279Q | Win 11 Pro | Custom water loop
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    troy8d
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/23 20:48:55 (permalink)
    It's not an auto-generated email.  EVGA verifies that your claim is proper and not due to the occasional error in the FAH stats flat file. 
     
    I wouldn't expect your points to be approved until the first or second week of January as EVGA is closed for the holidays.  Not at all something to worry about, it'll be approved eventually. 

    ASSOCIATE CODE : N3OP4FX27BEO113 (3-10% off EVGA.com purchases)   |   AFFILIATE/REWARDS CODE: K2LS6QIN0Y (EVGA product registration)
    #5
    flyinion
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/23 22:54:38 (permalink)
    troy8d
    It's not an auto-generated email.  EVGA verifies that your claim is proper and not due to the occasional error in the FAH stats flat file. 
     
    I wouldn't expect your points to be approved until the first or second week of January as EVGA is closed for the holidays.  Not at all something to worry about, it'll be approved eventually. 


    Hmmm maybe I'm remembering wrong.  I swore there used to be an autogenerated "We've received your request" email followed up by that confirmation later on.  Maybe I'm remembering wrong.

    AMD Ryzen 5950X | Asus Crosshair VIII Hero | Gigabyte Gaming OC 4090 w/EK Vector2 | GSkill Trident Z Neo 2x16GB DDR4-3600 | WD SN850 2TB | Samsung 970 EVO Plus 500GB & 860 Evo 2TB | Phanteks Enthoo 719 | Seasonic Prime Ultra Gold 1000W | Steelseries M750 TKL | SteelSeries Prime Wireless | SteelSeries Arctis Pro + GameDAC | Kanto YU2 + Yamaha sub | Schiit Magni 2 Uber & Modi 2 Uber | LG 34GN850 | Asus PG279Q | Win 11 Pro | Custom water loop
    #6
    kougar
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/25 06:20:31 (permalink)
    What everyone else said, you have until March! And I think you are, the only "We've received your request" emails I recall are for submitted tech support tickets. For folding point requests someone at EVGA has to manually eyeball the numbers, and once done you get a confirmation email about it. So this means you won't get confirmation over weekends or holidays, like Xmas when nobody's working.  


    Have water, will cool. 
    #7
    sparetimepc
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    Re: Will we lose EVGA bucks if points not certified by end of month? 2020/12/26 00:13:05 (permalink)
    Yeah it's a little bit slower right now, I put in my 30m request a week ago and it still says pending, usually just takes a couple days




    #8
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