I bought a new mobo from Amazon last week, but I get a post error of D6. (no graphics output being detected)
 
I've tried everything I can think of based on Forum and Google searches.

• I tested the HDMI cable with a different PC, and it's fine.
• I moved the graphics card to a different PCI-E slot, still get a D6 error.
• I've reset the CMOS
• I've tried booting using the HDMI and the Display Port on the Video card
• I've tried booting using the HDMI and the Display Port on the MoBo

 
I'm stumped and I'm hoping someone can help.

• I have no way to know what the BIOS version is, since I cant get it to display anything on the monitor. 
• Is it possible I have a bad board? 

 
 
Build Specs
All of the hardware I am using is listed as being compatible with this mobo:

• EVGA Z370 Classified K
• i7-9700F
• Kingston Hyper-X Fury (32 GB) HX426C15FBK4/32
• GeForce GTX 1660 SC

 
 
 

 

coolmistry
Hello and Welcome to the EVGA forum 
I sure your Z370 motherboard is fine as long you need update your BIOS CMOS version to 1.14 which it support for I9 9000 series!
And your CPPU processor is not support Integrated Graphics because it "F" mean without Integrated Graphics there no output from your i9 9700F
I think that you bought this from Amazon which have not update latest BIOS but if from EVGA store they always update to date before selling!
New latest BIOS for Z370 Classified here > 
This latest BIOS 1.14 is support :-

• Update CPU Microcode and add OC Support for future CPU
• Update Intel RST to 17.2.6.1072 for Intel security issue

Problem is I hope you still keep old i7 CPU if so you need to put i7 CPU Processor on your Z370 to update BIOS firmware to 1.14 then after update BIOS then you can put back i9 9700F
Any problem so please post us back 

Thanks for the reply - But it sounds like you are saying I am stuck: I cant update the BIOS with the current CPU (because it wont show me anything), and I dont have a different CPU laying around to use to help me update the BIOS.
 
It sounds like my best option now is to return the CPU and get the 9700-K version - Is that right?
 

BTW..I'm looking at another option which is swapping the BIOS chip. Apparently you can get a BIOS chip that has the updated Bios already loaded on to it for around $12 "From the specific seller I found, maybe more elsewhere" apparently this is very common for people who end up with fried bios chips and you just pull the old one out of it's 8-Pin socket (very much like a typical 8-Pin DIP Chip/Socket) and install the new one, however I don't wanna say this as fact yet cause I haven't checked the board out yet but I'm about 2 to see if it has some crazy soldered install "Which at this point wouldn't suprise me" but if it's like most other boards you should be able to do this WITHOUT SOLDERING and it be plug-in-play.
I have nothing to lose with this board, so I'll let you know what I find out. $12 beats the helll out of a $88 i3 or $50+ RMA, and even if soldering is needed I'm not to worried been soldering since I was 8 and have the correct gear to pull it off.
If you do decide to keep the board let me know and I'll do whatever I can to help you cause I'm aware of how frustrating this can be.
I'm already stuck on this board anyway, so may as well be a guinea pig for future buyers who get stuck on this problem.
I'll let you know what I find..
 
 

Well just when I think I've found a solution this board keeps shooting it down. the boards have a dual bios which we both know however their soldered to the board and don't look easy to work with, and I've gotta at least try to get some of the $130 I spent on buying this board.
The more and more I read it seems like we're not even close to being the only one's with this issue. the board will support many cpu's with a updated bios but on it's V1.00 bios its very limited in cpu's that are useful.
How much did you pay for the one you got from amazon? Their is one FTW there but it's $180 used and the Classified's are going for $260.
I don't feel that bad paying only $130 for mine, but with the bios issue it has I guess that's a fair price.

Ooouch..If I had known you a bit sooner I'd just let you take mine for half the price. $260 is a lot of money for an older board especially one that needs a bios update. I emailed evga's support today to ask them what their actual cost on bios update's is but haven't received an answer yet, but have been told it's like any $50 RMA Charge but don't quote me on that as I take anyone's answer with a grain of salt. If I can't get evga to answer me and I have no choice but to use a i3-8100 to update the bios I'd gladly send it to you (if it works out) so you can use it to update yours without having to spend more money. Seem like a good guy you just got tangled in the same web as I did, I only ask just to cover shipping to you back to me and be careful with the cpu and that's really it. looks like cheapest option is ebay's "Keystone Group" seller who I've bought from before and had no issues, but I'll keep my eye's peeled for anything better. Let me know what you decide to do and if it becomes just to much I'll do whatever i can to help you. and Btw I ask my endurance racing partner what he uses as a server and he told me he's using 2 old Dell Optiplex's and one of them "Optiplex 7010 w/ i5-3470" he got from me, and the other being a Optiplex 9010 w/ i7-3770 which are from around 2013 and can be had for very little money (I only paid $100 for the 7010) which tells me that maybe you don't really need a ton of power for a simple gaming server? But I guess it depends on what you're using it for I guess..
 
(Which btw if you or anyone is in need of a Classified K Z370 that's basically new I'd sell this one for $130-140 which is apparently good seeing how the only one on ebay is $198 used and one's for parts are $120 (Would have to sell through Ebay to make it safe for buyer of course cause I don't have enough post yet to sell on EVGA's Buy/Sell forum yet. been on ebay since December 2013 w/ 100% feedback and 101 transactions. Will give account name to verify it's me with request, you would be safe under ebay's 30 day return if any issue with board just keep in mind it needs bios update. Will gladly give any pictures or video needed to show board on test bench)
**Any EVGA moderator reading this I don't know the rules on this, but just keep in mind I'm only trying to get money back out of something I got from you and can no longer use, and can prove upon request that I'm legit and mean no harm. P.S: Be nice if you'd let me do this legit by letting me into the buy/sell section wink wink** =/

I'm not %100 sure because I've yet to get into the bios with G4900 I was using, however I'm gonna have to update the bios on this board before selling it anyway (Well I don't have too, but I refuse to put anyone else through this BS so I will before selling) But I think it's on V1.04 because the seller said he updated at least once or twice, Either way I know it needs the 1.08 bios before being useful for most people including myself want it for and that's to support 9th Gen Intel CPU's. 
I know for fact I'm gonna do 1 of 2 things: Either use the Classified Z370 board I have after update if I can't sell it and regroup some of my money to help fund my LGA 1200 build.
I've remembered though that between buying an i3 $88 to update with (Then selling it I'll lose around $18 in shipping and ebay's/paypal fees 13% total sell) then to sell board another 13%+shipping $13 i'd have to sell the board for $170 just to break even on my $130 on the board, but if a personal sell was done $150 would allow me to break somewhat even (I'll never break even on $300+ invested in this board but you know what I mean)
I'm thinking he just used this board as a test bench board because when I got it all of it's packages hadn't been opened, and the board even smelled new which he told me he had bought it new just last year if I remember correctly. $150 is pretty cheap considering I didn't know they were $260 on amazon and i suspect he bought it from there as well. If it will save you a bunch of money and you want it just let me know and will work it out, only issue I have right now is getting my hands on a i3 to update it with because this board just drained what funds I had until I get paid in a little less than 2 weeks and can get one to do it, but if you want it without the update and waiting I can send it out the way I have it now which with shipping cost should be around $145.
 
tried to attach an image of all of it, but of course evga's rules or whatever won't let me but if you want to see it just give me a email address i guess would be the best option and I'll send what I have. Also have some patriot DDR4 (2x4gb=8gb) Ram kit, Evga supernova G2 (550w), Logitech K800 keyboard etc..
Luckily the cpu's and one of the ram kit's i bought sold pretty quick.[image]file:///C:/Users/Dugen/Desktop/Selling%20Business/Selling%20PC%20Parts/20201014_002842.jpg[/image]
 

I'm very glad you said this man because I was wanting to wait to say what I'm about to say until I was sure EVGA wasn't going to help me at all (I even finally broke down after $300+ spent on this board to get a RMA case going to get this Board updated but they won't message me back after asking what they were going to charge me for the update) EVGA refusing to help me has been a blessing actually because I've learned a lot about Mother boards and their bios setup's, so EVGA not helping me has made me dig deep into their product line and I've found some things that just aren't cool..
**If this seems like I'm saying all this in hate and anger it's because I'm both pissed off and feel betrayed by the company I've loved dearly and spent thousands of what little money I have with them ever since I built my first PC 2-3 years ago with their parts and did use their parts to repair customer PC's which I bought even more stuff (Mostly 550w PSU's) and if you're skeptical evga worker just check how many serial numbers of stuff I've bought from you in the last 5-6 months (Should be around $1,400) and that's only since I made an account and after all this time of not bothering any of you for help and fixed things myself, I finally broke down and ask for help on the worst motherboard I've ever bought or worked on, and I got nothing but "Send us money for RMA" which leads me to this..
 
                                               -(What the EVGA Z370 Classified K has taught me, and why it's the worst board I've ever worked with..)
 
EXAMPLE #1: EVGA I really want you to explain this to me..please
 
Boards that have removable/modular/clamp shell Bios chips: (Very easy to update bios by swapping a small chip with no soldering or buying a CPU you don't need)
 
-EVGA Z77 FTW, Classified   << (First 2 are almost 10 year old boards..)
-EVGA Z87 FTW, Classified   <<released 2014
-Z170  <<2015
-Z270   <<(Board right before Z370...W..T..F!!!???)
-X99  <<2017..
-X299   <<2017..
 
Boards that DON'T have removable bios chips:
-EVGA Classified K Z370..  <<(Released 2017..? Most all boards before it had removable chips, and boards after the Z370 had them as well..what in the actual hellll is that?) Surely someone at EVGA wouldn't do this on purpose to stick customers with RMA fee's..Riiiiight? =(
I mean especially with their most high end and popular MOB Riiiight? Their is a very Apple feeling to this, not to mention this board has 2 bios chips which would make sense to make Bios 1 a Modular chip..
 
NOTE: This is just a few minutes of looking around, but they're a lot more and they date back to over 10 years ago that MOB companies have been putting removable BIOS Chips on their boards for YEARS!! to make it very easy for a person to get a chip without having to ship a giant board $12 there and $12 back with a $50 RMA Charge.. Which would you rather do? Ship a tiny chip..or ship a sensitive mother board across the USA just to have a simple update done? Exactly.. I've seen a guy mad about this very same board and the fact he had to spend so much money on a bios update for the Z370 and drive 2 hours each way and the response he got in the forums was (And this is the exact response) "Needing to update the MB BIOS for newly released CPU is NOT a New issue & Happens with Every Brand of MB" IT ABSOLUTELY IS NOT a common issue with either ASUS, MSi or AsRock and I can prove it if you'll let me post photos of the old DDR3 Z77, P67 ASUS and MSI boards I have, they all have "JSP11" ports were you can plug a harness into and update the bios..
The chip and harness are like a few bucks and that's it. I've never not even once had to buy a CPU or anything like that to update these Asian boards (Which is why they have been kicking our Azz in manufacturing in electronics for years, especially PC's which is why EVGA stuff isn't even made in America tells a lot I think)
(I can't even use "CH314A" EEPROM Bios Burner on this board..Because the heatsink is in the way and the thing can't recognize the chip you used, which btw the "GIGADEVICE GD25Q127CSIG" chip you used on this board.. I cannot find it anywhere and the writing is so small it took a large magnifying just to make out a few digits..Just insane. The chip is like a ghost and I won't ask you what chip it is because I won't get an answer anyway.
This Z370 is the first time out of all the boards I've built I've had an absolute nightmare trying to just update the bios (And btw the post saying the Celeron G4900 will update early V1 bios versions isn't true.. I tried 2 of them at $45 a pop, and nothing..)
 
I want to make this clear as well that this isn't an attack on a lot of the EVGA staff because I know some of you are great people and this is not your fault at all.
I'm like anyone else when I spend my money on PC parts that are expensive I expect that they will make my building experience easy, and not a month of typing rants in a da*n forum because I can't get anyone to give a legit answer.
Receiving no advice at all my only option was just to buy parts, and hope they worked out which got expensive very quickly.. and I'm sorry but nobody should have to do that. Searching endlessly through Reddit, forums etc etc.. just looking for any crumb of an answer to help me, and i couldn't even get that on the evga forum itself.
I've done nothing wrong but put my whole trust in you to have my back when things aren't working right. If you'd ask me a month ago which company is the best in PC Gaming without any thought I would have answered "EVGA is a hard working American company that makes the most incredible hardware, go with them.." but in the last couple of months I've been nothing but disappointed with a $90 DG-77 case that was just horrible I'm sorry, this gold digging board that's done nothing but steal all my build money and put me in a hole of debt..Etc Etc
Guy's a board at this cost (The guy above me paid $260!! for his..Ouch) should not have this issue...Period!!
You gave us absolutely no choice but to either pay you to update the bios or buy a i3-8100 ($105 on Amazon Used!!) and that is just F*cking stupid and seems like it's by design.. and if that is so then that's just messed up.
Please Please Please.. from everyone on Youtube who were furious about new boards they got with old bios's they couldn't use, and all the people in the forum's who were upset DON'T ever do this again. I don't care how much more the board cost to put in a chip-less bios like ASUS or a modular bios chip, but please give us some other way out of this trap. this issue has gone on for years and it's like nobody cares at all to fix it. your Customers are soooo loyal to you and pay a lot of money to support your company, so give them what they pay for and help them out. I know you can do it because you have older boards that can do it.
 
I'm done ranting, nobody will read this anyway but maybe it'll wake something up. I don't care if you hate me or curse me out, but know that if I wasn't passionate about EVGA and the incredible things you do then I wouldn't bother to write this..
 
And to guy who started this post I swear I'm not trying to take over what you made, i just felt this needed to be said and it felt like the right time to say it.
Again I'm sorry man. I'll remove it if you wish for me to.
I know I sound like a crazy person, but I've learned that people don't respond or do anything about a problem until you bring it up. 
I really hope you fix this on your future boards..
 

Just a quick note - They responded to my service ticket and are going to send me an updated BIOS chip with v 1.14 within a few days. So I'm in a holding pattern at the moment.  

I submitted the ticket on Saturday or Sunday I think? What's weird is that I cannot respond to the ticket. I didnt realize it wasnt a user-replaceable chip until I looked more closely. wth
 
And no, they didnt ask if I was comfortable replacing the chip. Just that they were going to send me one. I coudlnt respond to my original ticket so I had to submit another one telling them that I am not comfortable with replacing this BIOS chip on my own. 
Those chips are tiny and there is no way I am going to risk damaging this board trying to replace that myself.
 
This whole experience is draining me.

I posted this in a long thread about the same problem
----------------
5. AND YES the new motherboard (Z370 Classified K) came with OLD BIOS 1.07 ( 2 years old )  and not 1.12  ,but we all keep an extra Intel G5400 in out back pocket -right :-) $50.00 new at microcenter.
-----------
 
https://forums.evga.com/BIOS-Updates-for-Z370-Classified-K-114-Z370-FTW-113-Z370-Micro-112-m2943881-p2.aspx
 
think  that link gets you to the mid point of the thread - it may list other chips that may work.
 
 

Hey man just checking in with you to see if you have any updates on your situation?
I'll be ordering a Bios flasher in a little over a week from now and I'm gonna use my board as a test dummy. If it kills my board I don't really care that much been wanting to smack it with a hammer anyway. But, if it does work maybe I can flash yours or just get in contact with you and show you what to do through video chat or something. Just let me know what happens and keep in mind how long you've had that board incase you need to send it back to Amazon (You only have 30 days from purchase or delivery). Take care.
-Dave

Just to close the loop on this - I sent the board back to EVGA. They updated the BIOS. Everything booted up fine, Ive got Win10 rolling and Im super happy.
 
Thanks EVGA and polyphiax88 for your help!