fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
I've had this PSU for nearly two years, but in the past two months it's been crashing.
At the moment, I can only keep the machine up for 30min-12hrs. Inspecting journalctl (I'm running Fedora 31) shows no error messages; the logging simply stops at the moment of the crash, which definitely implicates the PSU.
My video cards (Aorus GeForce GRX 1080 Ti) flash white, signaling insufficient power; however, the voltages seem within the normal range (3.28V ; 4.96-5.03V ; -11.89V ; 12.14V).
What should I do next?
Fred
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: supernova g3 1000w failing
2020/09/26 12:47:21
(permalink)
Sounds like the video card may be the issue. I’d try testing the video card in another system. If the video card works fine in another system i would try another psu.
|
fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/26 13:39:18
(permalink)
Hmmm. That's an interesting idea.
Unfortunately, I don't have any other video cards I can put in the failing machine, nor any other machine I can put these video cards in.
And the fact that there are two of them complicates things: It seems unlikely that two video cards would fail simultaneously and only intermittently.
However, I can do an A/B/A+B test and run the machine with each video card singly and see what happens. Can't hurt ..
Thanks,
Fred
|
fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/28 06:53:51
(permalink)
I tried switching to a single video card; at first, the machine wouldn't boot up at all. Then I switched the power cables with the set I was no longer using, and up it came.
So I thought I'd found the problem.
Then it crashed ...
I still see no problem indications in the system logs, nor in the xsensors output.
|
themlharris
New Member
- Total Posts : 100
- Reward points : 0
- Joined: 2020/09/27 12:20:40
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/28 07:26:15
(permalink)
That’s more than annoying
|
aka_STEVE_b
EGC Admin
- Total Posts : 17692
- Reward points : 0
- Joined: 2006/02/26 06:45:46
- Location: OH
- Status: offline
- Ribbons : 69
Re: supernova g3 1000w failing
2020/09/28 11:07:25
(permalink)
AMD RYZEN 9 5900X 12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
|
fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/28 11:23:10
(permalink)
Thanks, but that won't help me. I run Linux (Fedora 31), not Windows, and nothing in the (voluminous!) system logs seems to indicate any problem.
|
CraptacularOne
Omnipotent Enthusiast
- Total Posts : 14533
- Reward points : 0
- Joined: 2006/06/12 17:20:44
- Location: Florida
- Status: offline
- Ribbons : 222
Re: supernova g3 1000w failing
2020/09/28 12:14:10
(permalink)
Hard to pin it on the PSU to be honest but it could be. You aren't running the most popular of OS's so it may be some niche issue you're encountering. But having said that, your PSU should have a 10 year warranty if you registered it when you got it so an RMA should be relatively simple.
Intel i9 14900K ...............................Ryzen 9 7950X3D MSI RTX 4090 Gaming Trio................ASRock Phantom RX 7900 XTX Samsung Odyssey G9.......................PiMax 5K Super/Meta Quest 3 ASUS ROG Strix Z690-F Gaming........ASUS TUF Gaming X670E Plus WiFi 64GB G.Skill Trident Z5 6800Mhz.......64GB Kingston Fury RGB 6000Mhz MSI MPG A1000G 1000w..................EVGA G3 SuperNova 1000w
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: supernova g3 1000w failing
2020/09/28 12:58:26
(permalink)
fhbartlett
I tried switching to a single video card; at first, the machine wouldn't boot up at all. Then I switched the power cables with the set I was no longer using, and up it came.
So I thought I'd found the problem.
Then it crashed ...
I still see no problem indications in the system logs, nor in the xsensors output.
So it crashed again with only a single video card installed? Does it also crash the same way with only the other video card installed by itself?
|
fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/29 17:14:36
(permalink)
Yup. Crashes with either and crashes with both.
I haven't tested the "with none" case, though ...
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: supernova g3 1000w failing
2020/09/29 17:23:21
(permalink)
Sounds like you’re gonna need to test one of your cards in another pc to see if the issue will follow.
|
fhbartlett
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2020/09/26 10:19:17
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/09/29 18:14:55
(permalink)
Alas, my only other machine has only a 500W PSU, so I'd have to move both the card(s) and the PSU, which would rather defeat the purpose.
OTOH, that might eliminate the motherboard as a suspect.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: supernova g3 1000w failing
2020/09/29 19:46:57
(permalink)
Well then take one of the cards to a local pc shop to be tested, or start replacing components with new ones to find the problem.
|
darkknight6663
New Member
- Total Posts : 45
- Reward points : 0
- Joined: 2017/06/15 19:22:58
- Status: offline
- Ribbons : 0
Re: supernova g3 1000w failing
2020/10/01 12:11:05
(permalink)
If its still in warranty, I'd just RMA it
|