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EVGA RTX 2080 Super FTW3 hydrocopper Performance problems

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2020/04/29 07:16:44 (permalink)
Hello
 
i have recently upgraded my 1080 ti FTW3 to EVGA RTX 2080 Super FTW3 (driver 445.98) in hope for some performance boost but got a tremendous performance loss (sometime up-to 50%)
My current rig is:
CPU - 9900k @ 4800Mhz (avx -1)@ 1.3v
Mobo - Asus max formula (z390)
Ram - Gskill 32gb CL14 @3200 MHZ (b-die)
SSD - samsung evo plus 1tb
PSU - Phanteks 1200 Revo X (basically seasonic)
CAse - phanteks 719
**All water coolled by 2x480 rads
Monitor  - Aourus FI27Q-P (@165hz 10-bit via DP1.4)
 
So i have tested the new card in both games and benches. here are some results:
Destiny 2, tower location drop to 50fps (around 100FPS on 1080ti at 1900mhz)
Metro Exodus - drop to45-50 fps (around 75-90FPS on 1080ti)
Doom eternal (max settings)  max 130, drops to 60 and below (stable 110-120 fps on 1080ti)
 
From card working perspective:
1 benchmarks do draw more power but the result is till lower for this card (setup)
2 some games laod gpu 100% but the power draw is at 150w
note, the PSU is  fully functional (it was running 1080ti in this rig with more than 250w power draw on average gaming)
3 The card triggers volt limit at stock and any variations of  voltage dial
4 the coil whine  in games is horrible, in benches it some how less disturbing
5 pwr5 sensor under laod and at idle showing 7-8 deg more than other pwr sensors.
6 some games even with 200+ (Metro eg.) power draw still show very low fps
 
Please i need assistance with my issue, is there some setting i am missing, or it is just and RMA issue.
To me there is seem to be some issue with power for GPU. (Not a  PSU issue). and yes all tested in OC bios.
As for overclocking. this card can not go pas 2020mhz - crashes. again it maybe due to power issues.

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#1

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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 08:47:43 (permalink)
    As soon as i post this i found the problem. was brainstorming all day what could be wrong. in the end a screenshot of GPU-Z saved the day.
    It was PCI-Ex x16 slot that was somehow running at x1. even bios confirmed that. more over Bios did not recognize  rtx 2080 super. instead it was saying Some GPU in slot 1 running at its native x1 speed. 
    i was ready to flash the bios in fears that it does not support the GPU (bios is dated 10.07.2019) but instead just unplug the flex peg cable. Started the system on IGPU, checked PEG info. then  just blew it with air and plug it back. Started system, checked peg info - was showing same, card model not unidentified but slot runs at its native x16. Booted to windows, checked GPU-Z - now GPU runs at x16.
     
    At the moment testing games (later beches and OC, might also be effected), so far the fps is  higher than before.
    will run all the test again to make sure all is good.
     
    So some thing remains
    1)that mobo can not identify the card.
    2)volt limit is triggered 100%  all the time. so gpu cannot be overclocked. as soon as i apply 50Mhz it hit 1.05v and then drops to 1.044. and clock remains 2010mhz even if i apply more (even at +70 to core instead of 2040mhz it goes 2010mhz)
    3) coil whine, it the same.
    post edited by COVID-19 - 2020/04/29 09:10:46
    #2
    rjohnson11
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 09:15:28 (permalink)
    That mobo should be able to identify the card. My guess is that there is an issue with power regulation. If I were in your shoes I would set the CPU back to the default speed and then see if the card is recognized. If it is properly recognized you'll need to setup your overclock again a little at a time until you reach speed you want.

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    Cool GTX
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 09:15:49 (permalink)
     
     
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    Glad you got it sorted ... its always in the details

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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 09:47:41 (permalink)
    Back to my concerns.
    Can some one clearly explain what is Volt lim trigger actually showing and what should or should not be done to avoid it.
    Tried down volting card to 0.975v with 1900MHZ and still hitting volt lim.
     
    Second is coil wine. basically it ruins the concept of a water cooled GPU. as with fans running at 700 idle and max 1000rpm (when CPU gets loaded as well) i still clearly hear it through the thick tempered glass of a case standing half of meter away from my ears.
    #5
    Cool GTX
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 10:09:29 (permalink)
    COVID-19
    Back to my concerns.
    Can some one clearly explain what is Volt lim trigger actually showing and what should or should not be done to avoid it.
    Tried down volting card to 0.975v with 1900MHZ and still hitting volt lim.
     
    Second is coil wine. basically it ruins the concept of a water cooled GPU. as with fans running at 700 idle and max 1000rpm (when CPU gets loaded as well) i still clearly hear it through the thick tempered glass of a case standing half of meter away from my ears.




     
    sorry for delay ... post released from filter

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    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #6
    ty_ger07
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 11:42:15 (permalink)
    COVID-19
    Back to my concerns.
    Can some one clearly explain what is Volt lim trigger actually showing and what should or should not be done to avoid it.
    Tried down volting card to 0.975v with 1900MHZ and still hitting volt lim.

    It means that it can't boost higher at the present voltage.  It wants more voltage to boost higher.  Less voltage is counter productive.

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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/29 23:14:12 (permalink)
    Ok, got it. what about coil while?
    What is EVGA policy on that regarding latest gen of gpus.
    I mean the sound it not only loud enough to go through 4mm tempered glass, but its tone is also changing depending on the rendering scene, making it overall a signing of coils if you can call it like that.
    I can post a video easier evaluation on my case.
     
    And  regarding BIOS id of the card in PEG info section (see attachment). This is how it looks. So ether Vbios is not supported by the mobo bios or...
    post edited by COVID-19 - 2020/04/30 00:05:46

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    Sajin
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 00:46:28 (permalink)
    There is a way to make the voltage limit read 0, but it doesn't affect your clocks either way. Both of my superposition 8k optimized runs ended at 2040 mhz at the end of the run no matter what the voltage limit was hitting. 1 or 0 made no difference.
     
    Volt limit 1:

     
    Volt limit 0:

     
    Fixes for coil whine...
     
    #1 Put glue on the noisy coils. Only works if coils are exposed. Will void warranty if done.
    #2 Run ati tool overnight to burn the card in. Click show 3d view to start ati render test.
    #3 Increase/decrease voltage on the card.
    #4 Use frame rate limiter software to limit fps in game to reduce whine.
    #5 Try a different psu.
    #6 Try a different motherboard.
    #7 RMA the card.
    #9
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 01:44:03 (permalink)
    Cant click image to zoom in but as far as i can see they are the same pictures. both hitting volt lim 0.
    So i figured out that my card running at stock clocks need 1.068v to not trigger volt lim.
     
    As for coil wine
    #1 Not an option as  coils are  not exposed. and it willvoid warranty if done.
    #2 Is it safe? any specific setting (atm running quad hd monitor) ?
    #3 Already played with voltage. at some combination of volt/clock there was a different less irritating noise. But like i said it mostly depends on load type and scene renders.(for examp. heavy detailed scene tend to increase the whine, and less detailed slightly reduce the level and change the pitch). But changing whine is even worse than just constant one.
    #4 Tried that. at 100fps and below the whine is reduced and change to more low frequency one.
    #5 Unfortunately i dont have another one just to check this.
    #6 Same as #5 plus all the WC need to be disassembled.
    #7 The last resort.
     
    post edited by COVID-19 - 2020/04/30 01:48:23
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    Sajin
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 02:00:48 (permalink)
    Use google chrome to open the images in a new tab. One is hitting the limit while the other isn't.

    It's safe to run. No settings need to be changed just run it as it is.
    #11
    bob16314
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 02:24:27 (permalink)
    I always thought it would be cool to drill a little hole in the enclosed inductor coils like you do to a printer ink cartridge to refill it, then inject some epoxy glue into the things..Of course that would void any warranty though.

    Never tried it but I would on a card that's out of warranty..I might even do it even if it had warranty and the coil whine 'upset' (not for a lack of better words) me bad enough and as a very last resort 

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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 07:46:37 (permalink)
    Here is short video a of a coil whine i get while running  ati tiool as suggested.
    youtube.com/watch?v=aRUJAIaA1gM
     
    post edited by COVID-19 - 2020/04/30 08:02:09
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    GTXJackBauer
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 09:28:55 (permalink)
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    Here is short video a of a coil whine i get while running  ati tiool as suggested.
    youtube.com/watch?v=aRUJAIaA1gM
     



    To be fair, you're running 5K-6K+ in FPS. lol!  Keep it around 120 and under to possibly see a decrease on coil whine.

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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 09:42:02 (permalink)
    GTXJackBauer
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    Here is short video a of a coil whine i get while running  ati tiool as suggested.
    youtube.com/watch?v=aRUJAIaA1gM

    To be fair, you're running 5K-6K+ in FPS. lol!  Keep it around 120 and under to possibly see a decrease on coil whine.

    following this
    Sajin
    It's safe to run. No settings need to be changed just run it as it is.

    at 120 fps this tool is loading gpu to 25% only there is no coil whine  at this level of load. (even at 165) the card is not boostin to stock clocks. so...
     
    here is  gameplay run on graphics card. (the cranking sound is when i open the case door to hear the whine and how it is changing)
    youtu.be/WGF45PyJPWo
    youtu.be/iMIJ5PrdafE
    post edited by COVID-19 - 2020/04/30 10:56:48
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 12:59:24 (permalink)
    So any advice?
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    Sajin
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 15:38:47 (permalink)
    On what?
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 22:20:33 (permalink)
    1) With bios identification of card. is mobo bios issue (required update to latest one?) or Vbios of card?
    2) With coil wine. As suggested initially left it running ati tool (run as is) over night and after that, the whine haven changed a bit.
    #18
    Sajin
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 22:26:04 (permalink)
    1. Not a big deal imo as long as your card is working, and performing like it should.
    2. Guess you'll need to rma.
    #19
    Sultan.of.swing
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 23:17:48 (permalink)
    The higher the FPS the louder the coil whine will be, has always been that way and will probably always be that way.
    Since the card is a HydroCopper you will be able to hear the coil whine even more than if the card was using a heatsink and fans.
     
    At 2200+mhz my Kingpin sounds like it's going to explode but I just send it.
     
    #20
    Sajin
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 23:38:25 (permalink)
    Sultan.of.swing
    At 2200+mhz my Kingpin sounds like it's going to explode but I just send it.


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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/04/30 23:53:11 (permalink)
    Sultan.of.swing
    Since the card is a HydroCopper you will be able to hear the coil whine even more than if the card was using a heatsink and fans.

    this is strange to see from a custom PCB card that is intended to be use in silent WC system.
    instead of putting overkill VRM setups that literally does nothing to normal operation and has no effect on overclock (FEs card clock even higher), they EVGA could spend more or high quality inductors, imo
     
    Sending my card back to EVGA will cost me "an arm an a leg". no to mention custom clearance on its way back.
    So for RMA i would have to go through local retailer return procedure.
    post edited by COVID-19 - 2020/04/30 23:59:18
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2020/05/13 04:22:34 (permalink)
    Hello again
    Just received and installed replacement sample  ( was no problem to return that back). And i got to say the difference is quite noticeable in terms of coil whine, temperatures and overclock.
     
    So first. Coil whine has reduced  greatly. barely can hear it  through  tempered glass window of a nearby standing  PC.
     
    Second. Temperatures are 5-7deg lower under load compared to previous sample. ( cooling loop and fan setting has not been changed since previous sample installation). Readings of extra 9 temp sensors located on board report more even values than before.  Under load max temperatures reach 44-45 deg on GPU and around 40-41 on VRMs and Mem. The only concern here is ICX PWR5 sensor reporting 10 degrees more than other PWM sensors. (so under load around 51-53). 
    Idle. all temps are around 28-30 deg. and ICX PWR5 : 39deg 
     
    Can some one from EVGA team point out what is that sensor for and which component temperature it is referring to.? 
    Thanks in advance.
     
    Last but not least. out of the box card runs @2020mhz core (no OC applied) which is higher than specified (factory clock + NV boost = 1980MHZ) at 1,03v.
    The card easily got to 2100Mhz core and 8950MHZ memory at 1,037v with no volt limit triggering like it was before
    Haven't pushed the limits of the card yet. still in process of checking the performance and comparing  to my previous results.
    post edited by COVID-19 - 2020/05/17 08:07:05
    #23
    overload1337
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2021/05/04 15:41:24 (permalink)
    i would like to know about the PWR5 sensor as well, i got an aircooled version upgraded to hybrid.
    seeing the same difference in temps on that sensor except mine are reaching overall higher temps, obviously because there is no waterblock on it
    do i have to worry around 75-80°. how can i improve ?
    #24
    Legioner101
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2021/05/04 17:25:37 (permalink)
    hmm
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    knightostjohn
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    Re: EVGA RTX 2080 Super FTW3 hydrocopper Performance problems 2021/06/02 06:42:01 (permalink)
    I'm not sure on the coil whine, but for the voltage problem you could solder an additional resistor of the same size (usually 5) on top of your current ones for your card. You can find them here:  https://smile.amazon.com/dp/B07B2PM5TV/
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