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RTX 2080 XC Won't Boost - Stuck at PerfCap Idle

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Josh.Hutch
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2020/04/21 12:03:47 (permalink)
I've had an EVGA 2080 since 2018. Over the last few months I've noticed lower performance than I would expect, so I started investigating.
 
In Superposition at 1080p Extreme I'm seeing a score of 5740 where ~7200 is expected.
 
The power limit adjustment bar is grayed out in both Precision X1 and Afterburner.
 
Using GPU-Z, I can see that my card is always running at PerfCap Idle, even under load. Core clocks never exceed 1515Mhz, memory clocks never exceed 7000Mhz, and voltage never exceeds 0.775V.
 
I've tried uninstalling and reinstalling drivers with DDU. Tested the PSU cables with a Dr. Power II - both tested at 12V. Tried reflashing the card's BIOS/firmware. Still stuck with the same issue.
#1

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    evgoli
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/21 13:24:34 (permalink)
    Are you using two individual PCI-E power cables from the PSU or one splitting into two?
    #2
    Josh.Hutch
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/21 13:28:48 (permalink)
    evgoli
    Are you using two individual PCI-E power cables from the PSU or one splitting into two?

    Using two cables.
    #3
    evgoli
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/21 13:38:53 (permalink)
    Have you checked in Afterburner settings that Unlock voltage etc. is done?
    Tried using other versions of Afterburner?
    Using latest motherboard bios?
    #4
    GTXJackBauer
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/21 14:25:33 (permalink)
    Make sure you aren't running both PX1 and AFB both at the same time.
     
    I would also venture into doing a restore to the point where you saw your performance being optimal but before doing that as your last resort, also make sure your performance is set to max under the Nvidia CP.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #5
    Sajin
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/21 18:26:50 (permalink)
    #1 Inside the nvidia control panel set the power management mode to prefer maximum performance. Reboot PC.
    #2 Inside precision x1 enable boost lock.
    #3 Try retesting superposition.
    #6
    Josh.Hutch
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/22 09:09:58 (permalink)
    GTXJackBauer
    Make sure you aren't running both PX1 and AFB both at the same time.
     
    I would also venture into doing a restore to the point where you saw your performance being optimal but before doing that as your last resort, also make sure your performance is set to max under the Nvidia CP.




    I don't have both running. I've tried uninstalling one or both. Also have performance set to max in the Nvidia control panel.
    #7
    Josh.Hutch
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/22 10:56:46 (permalink)
    Sajin
    #1 Inside the nvidia control panel set the power management mode to prefer maximum performance. Reboot PC.
    #2 Inside precision x1 enable boost lock.
    #3 Try retesting superposition.


    Same score. The card doesn't boost. Core clock sticks at 1515Mhz with boost lock on.
    #8
    Josh.Hutch
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/22 10:57:55 (permalink)
    evgoli
    Have you checked in Afterburner settings that Unlock voltage etc. is done?
    Tried using other versions of Afterburner?
    Using latest motherboard bios?


    I have updated my BIOS. Haven't tried different versions of Afterburner, but I have tried both Afterburner and Precision X1. Same issues with both. Problem seems to be with the card/driver/card firmware and not Afterburner.
    #9
    Sajin
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/22 13:34:58 (permalink)
    Time to rma.
    #10
    Josh.Hutch
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2020/04/23 11:37:14 (permalink)
    Sajin
    Time to rma.


    I was afraid of that. It seems very similar to the issue Gamers Nexus experienced with their 2080. According to EVGA, Gamers Nexus was able to resolve with a firmware flash, but I have had no such luck.
    #11
    logandzwon
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    Re: RTX 2080 XC Won't Boost - Stuck at PerfCap Idle 2022/11/14 21:08:56 (permalink)
    Ever get anywhere with this? I’m having the same issue. Also GPU-z doesn’t any report any power usage. TDP is 0%
    post edited by logandzwon - 2022/11/15 06:01:47
    #12
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