dougp21

Cool GTX
had to release your post Above from the filter

Prob me editing it due to my fumble fingers this morning - typing is hard LOL - Also note that clicking Save more than once will crash it. Only click Save 1 time when you are 100% ready to do so.

I've posted a Quote of your Post for EVGA to review & possibly Help them fix this or find a better work around
 
Thanks BR was awarded

EVGA_JacobF
We are looking into this.

What about this that was posted on forum 
 
Running a 2080Ti SLI Bridge.  Since the install of 1.0.1 > 1.0.3, my second video card loses sync with LED and eventually the lights just turn off completely.  Sometimes the SLI bridge lights up, sometimes it doesn't.  No issues prior to the upgrade. Only fix I've been able to do is to pull power from the card, re-seat, then boot back up.

 
and 
 
High cpu usage for PX1
 
Contacting since 2018 about high cpu usage for PX1 and only reply on ticket i get is: We are looking into this. 

Same, if there is anything I can help with related to error logs etc, willing to help.

cscollege
I'm having the same problem, thought I would give Precision X a chance cause it looked better than MSI, but it crashes everytime I try to save any settings.

A clean install of PX1 1.0.3.0 or 1.0.4.0 consistently crashes for me when saving settings, each and every time..Only way I found that works for me is to uninstall, then click "Yes" at the "Do you want to remove Precision X1 setting files" prompt, then install version 1.0.2.0 (which seems to be the least problematic version in recent history) and run it, then close it and do an in-place upgrade to 1.0.4.0 and then it works fine for me, each and every time.
 
Or just stick with 1.0.2.0 if it works OK for you and the newer versions don't.

EVGA's workin' on it though..Stay tuned for a new version.

bob16314

cscollege
I'm having the same problem, thought I would give Precision X a chance cause it looked better than MSI, but it crashes everytime I try to save any settings.

A clean install of PX1 1.0.3.0 or 1.0.4.0 consistently crashes for me when saving settings, each and every time..Only way I found that works for me is to uninstall, then click "Yes" at the "Do you want to remove Precision X1 setting files" prompt, then install version (which seems to be the least problematic version in recent history) and run it, then close it and do an in-place upgrade to 1.0.4.0 and then it works fine for me, each and every time.

Or just stick with 1.0.2.0 if it works OK for you and the newer versions don't.

EVGA's workin' on it though..Stay tuned for a new version.

Your workaround worked for me 👍
 
That being said, its so STUPID that people even have to do that, to make their software work properly.
A bug that crashes a program when you try to save, should be a top priority to fix IMHO, not something that takes more than 6+ months to fix.

i uninstalled the more recent versions with settings and cleaned out pc then restarted and reinstalled prior versions, only 1.0.0 is working for me. 

felicityc

bob16314
etc etc
Long story short = Clean install 1.0.2.0 first, then close it, and then upgrade to 1.0.3.0 or to 1.0.4.0, don'tinstall 1.0.3.0 or 1.0.4.0 first, and hopefully you'll find joy too.

This worked perfectly. I remember now why we never used this software and opted for afterburner + the precision skin for kboost. EVGA makes great cards but this software is awful. It has one whole job :\
 
thank you though works fine now, shouldn't have to do this to begin with though.

bob16314

GoD_139

bob16314
A clean install of PX1 1.0.3.0 or 1.0.4.0 consistently crashes for me when saving settings, each and every time..Only way I found that works for me is to uninstall, then click "Yes" at the "Do you want to remove Precision X1 setting files" prompt, then install version 1.0.2.0 (which seems to be the least problematic version in recent history) and run it, then close it and do an in-place upgrade to 1.0.4.0 and then it works fine for me, each and every time.

Your workaround worked for me 👍
 
 

 
 

 

EVGATech_LeeM
 
The proper way run v1.0.4.0 if you have an older version installed is to first uninstall PX1 and select remove setting files.  When you install v1.0.4.0, it will install new profile settings to avoid crashes. 

Been there done that many times, Lee..It doesn't matter for me, a clean install of 1.0.3.0 or 1.0.4.0 still crashes when saving a profile..The only way I can get it to work here is by doing an in-place update from 1.0.2.0 and then it's perfectly fine.

TheMTtakeover

EVGATech_LeeM
To put sort of a cap on this, PX1 v1.0.4.0 adjusted some profile settings, which renders it incompatible with older profile settings. 
 
The proper way run v1.0.4.0 if you have an older version installed is to first uninstall PX1 and select remove setting files.  When you install v1.0.4.0, it will install new profile settings to avoid crashes. 

This does not work. I never had any evga software installed on my PC. Just installed v.10.4.0 yesterday and it is crashing on save. Please fix. I would like to use this software with my evga gpu.

Sorry for the delay - I've released your post from the Filter

TheMTtakeover
Just wanted to note that I tried the fixes in this thread here and it did work for me. Removing v1.0.4.0, rebooting and then installing v.1.0.2.0.

Now if you close 1.0.2.0 and do an in-place update to 1.0.4.0 (if you want to), it should probably work fine.

EVGATech_LeeM

bob16314

EVGATech_LeeM
 
The proper way run v1.0.4.0 if you have an older version installed is to first uninstall PX1 and select remove setting files.  When you install v1.0.4.0, it will install new profile settings to avoid crashes. 

Been there done that many times, Lee..It doesn't matter for me, a clean install of 1.0.3.0 or 1.0.4.0 still crashes when saving a profile..The only way I can get it to work here is by doing an in-place update from 1.0.2.0 and then it's perfectly fine.

I pushed your post back to our SW team. They did further testing and apparently were able to reproduce the issue.  I'd expect an update/new version sometime next week.

bob16314

TheMTtakeover
Just wanted to note that I tried the fixes in this thread here and it did work for me. Removing v1.0.4.0, rebooting and then installing v.1.0.2.0.

Now if you close 1.0.2.0 and do an in-place update to 1.0.4.0 (if you want to), it should probably work fine.

Thanks. This version is working so I don't want to mess with it. I see the next version should be out soon. If the forum reports well then maybe I will make the jump.

Well, that escalated quickly.  New version available:
 
https://forums.evga.com/EVGA-Precision-X1-106-m3055164.aspx