Re: Warranty Issues - SC15 Laptop
2020/03/31 17:37:58
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Sorry for the late reply, I took the serial number off when I registered the product online on evga.com. I now realize you should not have done that. Regarding the screws: The SC15 has a particularly worse problem with the screws, a lot of threads can be found online and videos on youtube. They fall off because of vibrations, before I even opened the laptop. That's the smallest problem I have though. HDD failed about a month and a half in, in 2018. The GPU fan rattling started about 2 months ago on and off, and then it got worse so I stopped using it. I have not gotten a warranty replacement in the past, I got an RMA approved back in 2019 but honestly could not figure out a cheap way to send my laptop to Germany (it costed around 170 euros at the time) I live in a small country in eastern Europe called Kosovo. So I got another RMA approved now, and sent the laptop. I can provide screenshots of all the tickets I have submitted outlining these issues, starting from 2018 till now, in case they are needed. The laptop has been performing really well and the built is fantastic, I just think I got unlucky with the one I personally got. Stay safe. Thank you for your help.