Hello everyone,
 
First of all I might need to mention I'm from Germany and so this was an experience with the German support.
 
A while ago I purchased my EVGA GTX 1070 SC BE. Overall, I was quite happy with it. It had reasonable thermals, was quiet and when it was working I was happy with it.
But it started exhibit strange issues so after a lengthy discussion I was allowed to RMA it. (Yes allowed, it was a fight)
 
EVGA sent me then a replacement card. First I was happy because EVGA decided to upgrade me to a 1070 Ti SC BE.
The replacement card fixed one issue, but not only is it running quite hotter than my previous one it is very noisy and I believe it to have some terrible coil whine as well.
 
 
Here a video with a closed case for reference.
youtu.be/Th_chQcc_Gw 
 
These sounds happen under medium load, I'm terrified to think that would happen under heavy load. 
 
The EVGA Support in Germany doesn't seem to like doing RMAs that much. They went as far as to say that this isn't even an issue...
Every time I talk to them I feel like a criminal. All I'm trying is just to have a working product. 
I get million questions, like an interrogation... And there is just no way it's the GPU, I *must* be doing something wrong.
 
Now I ask you dear board members: Are these sounds acceptable? Is this "normal"? Is this a "non-issue?"
For me personally, as I didn't have this issue with my previous card, I'm quite disappointed because I don't feel I got an adequate replacement for what I sent EVGA.
 
Best Regards,

Mark 

Hello there,
 
Thank you for the advice. Once I realized that the url was gone I did what you suggested I left the https:// part off. 
You should be able to see the URL now.
 
The problem is that the thermals by themselves don't seem to be that bad. It runs hotter than my old GPU but not exactly what you would call hot for a GPU either.
You see the GPU made these noises in the video when it was running at 57°C under medium load. The fans were spinning at ~500 RPM according to HW Monitor.
It shouldn't be *that* loud, right?

The 1070 Ti SC It runs at 40°C at idle (For Reference my old GTX 1070 ran at 34°C idle).
Whatever this is, I don't think that thermals or a dry thermal paste are causing this? Of course I'm no expert though...

I'm not 100% sure no, since as I say I never had any noise issues with my old card so I'm not sure what I'm looking at.
But the fans in this video were running at 500 RPM and the GPU was at 57°C.
If those are indeed the fans, isn't that really loud for just 500 RPM? Shouldn't 500 RPM be nearly inaudible? 
 
I did try changing the speed in EVGA Precision but that didn't change the sound much.
As soon as I have some load (as soon as the GPU hits +50°C) this sound is back.

bob16314
My headphones aren't the greatest to hear stuff with..But you could stop the fans by pressing in the center of them with your finger and see if it matters, that won't hurt anything.
 
I just mentioned changing the thermal paste if you thought the GPU temp was too high under load, and that EVGA allows you to do that, other card manufacturers don't.

I understand and yes I think that's actually great because as we all know thermal paste does dry up over time.
Then again, and not really critique or anything but just an idea: Isn't EVGA testing RMA replacement cards before sending them out?
Might be not the worst idea to reapply fresh thermal paste by their technicians, to make sure this won't even become an issue in the first place.
 
I will try the suggestion with pressing the center of the fans (Hope I won't break anything).
Thank you for your help.