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Problems with sleep mode

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Zadolbator
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2020/02/21 10:45:00 (permalink)
Hi
I ve got a problen with Nu audio pro card, sample rate is reseting to 24bit 41khz after sleep mode every time. 
EVGA team, do you know about this problem? Will it be a new driver with fix??
 
#1

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    EVGA_Lee
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    Re: Problems with sleep mode 2020/02/21 12:14:30 (permalink)
    • Which driver are you on? 
    • What motherboard and CPU are you using? 
    • Which version (and build) of Windows?
    Try updating your ASMedia driver -https://cdn.evga.com/nuaudiocard/ASMUSBHost_V116591WHQL.zip
    #2
    Zadolbator
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    Re: Problems with sleep mode 2020/02/21 20:55:23 (permalink)
    Windows 10 64bits 1909
    Asus Z390 Hero XI
    Intel I7 9700K
    The latest driver 1.0.1

    I can do video of the bug if needed.
    #3
    Cool GTX
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    Re: Problems with sleep mode 2020/02/21 21:38:40 (permalink)
     
     
    Hibernate disabled ?
     
    if you adjust - "power options" settings so PCIe never goes to sleep "Power Management = Off" ... does it still happen ?

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    #4
    Zadolbator
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    Re: Problems with sleep mode 2020/02/21 21:39:17 (permalink)
    ASmedia driver doesnt fix this bug
    #5
    Zadolbator
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    Re: Problems with sleep mode 2020/02/21 21:44:21 (permalink)
    Cool GTX
     
     
    Hibernate disabled ?
     
    if you adjust - "power options" settings so PCIe never goes to sleep "Power Management = Off" ... does it still happen ?




    No profit
    #6
    Zadolbator
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    Re: Problems with sleep mode 2020/02/21 22:04:08 (permalink)
    Video of the bug
     
    https://youtu.be/eAwi2c8jPbQ
    #7
    The_Professor
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    Re: Problems with sleep mode 2020/02/22 04:32:12 (permalink)
    I got exactly the same bug, also with the automatic power save after a couple of hours. Actual i deactivate this, so no problem.  
     
    System Windows 10 1909
    Intel i7 8086k
    ASUS Z390 XI Apex
    Driver 1.0.1
     
     
    #8
    Zadolbator
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    Re: Problems with sleep mode 2020/02/23 02:50:25 (permalink)
    I think, that its not a proper way to deactivate some windows functions because of bugs in the driver, I hope there  will be updated driver soon.
     
     
    #9
    The_Professor
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    Re: Problems with sleep mode 2020/02/24 00:30:27 (permalink)
    Zadolbator
    I think, that its not a proper way to deactivate some windows functions because of bugs in the driver, I hope there  will be updated driver soon.
     
     


    Agree absolutly, but this is actual the only way, like a workaround. Friday i install the Windows 10 2004 still the same. Must be a Bug in the driver itself.
    #10
    EVGA_Lee
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    Re: Problems with sleep mode 2020/02/24 18:14:00 (permalink)
    Thanks for the detailed information.
     
    @Zadolbator, just checking, but do you have Sonic Studio III installed?
    #11
    Zadolbator
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    Re: Problems with sleep mode 2020/02/24 20:34:13 (permalink)
    EVGATech_LeeM
    Thanks for the detailed information.
     
    @Zadolbator, just checking, but do you have Sonic Studio III installed?


    I had installed sonic studio some time ago, but deleted it.
    As an idea, I will reinstall windows and try with clean system.
     
    The only thing Ive noticed is that sound card disappears from the list of audio devices during sleep mode.
    post edited by Zadolbator - 2020/02/24 21:41:26
    #12
    EVGA_Lee
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    Re: Problems with sleep mode 2020/02/27 11:23:58 (permalink)
    Seems the changing/resetting issue might be related to using the card in Hi-Res Mode.  I'll have a test driver soon that should fix that.
    #13
    Zadolbator
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    Re: Problems with sleep mode 2020/02/27 21:29:38 (permalink)
    Did you reproduce this bug at yourself? 
    It will be great to have a new driver with fix, I can help with testing
    #14
    EVGA_Lee
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    Re: Problems with sleep mode 2020/02/28 09:15:20 (permalink)
    Zadolbator
    Did you reproduce this bug at yourself? 
    It will be great to have a new driver with fix, I can help with testing


    No, our Audio team was able to reproduce it.  I'd expect a test driver on Monday, but I know they plan on an official driver by the middle of next week.
    #15
    Zadolbator
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    Re: Problems with sleep mode 2020/02/29 03:40:33 (permalink)
    I reinstalled windows and there is still the same bug with resetting bitrate..
    #16
    EVGA_Lee
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    Re: Problems with sleep mode 2020/03/02 11:28:06 (permalink)
    Zadolbator
    I reinstalled windows and there is still the same bug with resetting bitrate..


    Give this a try:
    https://cdn.evga.com/nuaudiopro/EVGA%20NU%20Audio%20Pro_1.0.1.2_WIN10beta.exe
    #17
    Zadolbator
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    Re: Problems with sleep mode 2020/03/02 20:07:46 (permalink)
    It works fine!!!  When will be the final release?
    #18
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