Gustavo302
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Its randomly. I'm using dp and hdmi also happens too. I tried a new mobo and psu. Monitor and cable does work, i plugged the same hdmi on my laptop. So its probably the gpu. What can i do ?
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Sajin
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Re: Black screen while using pc.
2020/01/08 09:02:42
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#1 Try some older graphics drivers. #2 See if you can replicate the issue by testing the card in another know good working system. If you can replicate the issue in another known good working system the card definitely has a problem.
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Gustavo302
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Re: Black screen while using pc.
2020/01/08 09:19:53
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Since its random and sometimes it takes a day to happen again. I'll probably create a new post. I do not have another system to try the 2 method... I think i should do the rma to see if i get one gpu that works...
post edited by Gustavo302 - 2020/01/08 09:22:21
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Sajin
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Re: Black screen while using pc.
2020/01/08 09:23:37
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☄ Helpfulby Gustavo302 2020/01/08 09:24:34
No need to create another post. Just post your updates here. You could always have the card tested at a local pc shop.
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Gustavo302
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Re: Black screen while using pc.
2020/01/08 09:26:31
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(No need to create another post) Alright, usually people dont come back to answer my late questions. (You could always have the card tested at a local pc shop) True !!!. I will do that first if happens again. Thanks
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Sajin
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Re: Black screen while using pc.
2020/01/08 09:27:25
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Cool GTX
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Re: Black screen while using pc.
2020/01/08 09:28:19
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☄ Helpfulby Gustavo302 2020/01/08 18:37:26
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Gustavo302
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Re: Black screen while using pc.
2020/01/08 09:37:39
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Cool GTX Check for this
Try this Nvidia tool You tried the previously working Nvidia driver ? (what driver was that)
If your using Dp cable a certified one is important to use (they do not have to be expensive)
Check the info in this Post
List your PC specs - All hardwar & OS details
Well, this nvidia tool said i needed to update, so i just did. The newly driver and the secound one released 441.87 were giving me the same problem. However i haven't said that i had multiple colors screens like : black, brown and pink. Idk if that could explain better to you.... Idk if my cable is original if thats what you meant, it came with my monitor so i hope it is very original.
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Cool GTX
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Re: Black screen while using pc.
2020/01/08 12:52:33
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Not all DP cables have actually been Certified ... some OEM (came with monitor) cables have been the Root cause of display issues
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Gustavo302
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Re: Black screen while using pc.
2020/01/08 18:37:13
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Cool GTX Not all DP cables have actually been Certified ... some OEM (came with monitor) cables have been the Root cause of display issues
I'm still testing guys, as i said its complete random...
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Gustavo302
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Re: Black screen while using pc.
2020/01/15 10:40:37
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Alright, i have changed to my old gtx 980 and it works like a charm. I will wait 1 week to see if it happens again. If not then i will request rma. Thanks guys for all your help, i should have done that earlier...
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Sajin
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Re: Black screen while using pc.
2020/01/15 10:41:50
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Cool GTX
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Re: Black screen while using pc.
2020/01/15 10:58:47
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will look for your Next update
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Gustavo302
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Re: Black screen while using pc.
2020/01/23 12:17:46
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I received an evga email saying that i should deliver to this address : EVGA RMA Department 408 Saturn Street Brea, CA 92821 USA Do you guys know if this is right ? Just to double check...
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Cool GTX
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Re: Black screen while using pc.
2020/01/23 12:43:05
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Gustavo302 I received an evga email saying that i should deliver to this address : EVGA RMA Department 408 Saturn Street Brea, CA 92821 USA Do you guys know if this is right ? Just to double check...
YES How To RMAthe above link has an embedded link to : shipping instructions the same address is listed
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Gustavo302
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Re: Black screen while using pc.
2020/01/23 13:21:47
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