Over the past 4 months my EVGA GeForce GTX 1080 Ti SC Black Edition GAMING has become more and more erratic and locking up my PC when stressed with 3D tasks such as Gaming, 3D Studio Max and Maya workloads.
 
My Setup -
ASUS PRIME Z370 P
INTEL i7 8700K
32GB G.SKILL DDR4 3200 RAM
CORSAIR TX850M
 
I have tried the graphics card in another computer and it does the same thing when stressed with 3D workloads. It seems the card just stops responding and locks up altogether.
 
I have a support ticket open to request an RMA - but haven't heard back from anyone. I have never had to send back an EVGA card before but I have heard positive things about the level of support the end user usually recieves.
 
I have created an EVGA account and uploaded my invoice and registered the product. It's 635 days within warranty still.
 
My question is how long should I expect to wait for a response?

isokix
Well that was quick, support agent already contacted me. Now just waiting for the RMA to be authorised.

Excellent news!

++ Update : My card was replaced free of charge. The replacement is working perfectly. I wish I had returned the card sooner. Many hours of trouble shooting to no avail. Countless hours of 3D creativity lost due to crashes. 3D Studio Max and Maya are much much happier and more stable now. Unreal Engine hasn't crashed at all. Happy days !! 
 
Thanks for the replacement EVGA

 
Great!