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2080 TI Black Thermal and only one fan runs

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xiongk25
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2019/02/12 21:41:19 (permalink)
Hello everyone,
 
I purchased a 2080 TI black at the end of the year. This is my second one as the first one was having thermal issues and would shut off the display then the fans would go to max.
 
I originally had the GPU in an ITX case but had since upgrade to a CoolerMaster H500M. After the upgrade on the case I ran Heaven Bench and monitored the thermal. They steadily climbed to max thermal at 84 degrees. I also noticed that only one fan runs, since the other is not spinning at all. I understand that for some GPU, the second fan only comes on at certain thermal, but there should be no reason why the GPU is hitting max temp without the fan spinning at all.
 
Everything in Precision X1 is set back to default.
Is there something that I am not aware of or are these cards running considerably hot compared to others?
 
Thank you
 
 

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#1

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    Sajin
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 21:45:53 (permalink)
    Setting both fans to a static 100% fan speed doesn't cause the other fan to come on?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    xiongk25
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:16:34 (permalink)
    Correct. 
    I cant insert a photo but it still shows "Fan 1" 0 RPM and a visual inspection still shows the fan not spinning, but "fan 2" is spinning at 3499 RPM
     
    #3
    Sajin
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:21:17 (permalink)
    Maybe a fan cable isn't secure on the pcb. Time to check it out.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #4
    xiongk25
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:23:47 (permalink)
    I see, would I have to take apart the card to check the PCB? If I do, ill check it out tomorrow and get back to you.
    Thank you for the assistance
    #5
    Sajin
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:31:32 (permalink)
    No you shouldn't have to take it apart.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #6
    xiongk25
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:36:22 (permalink)
    Are there instructions that I can follow, or will it be a visual inspection without removing any screws?
    #7
    Sajin
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:37:15 (permalink)
    Just visual inspection.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    rjohnson11
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 22:39:52 (permalink)
    Sajin
    No you shouldn't have to take it apart.


    Hopefully it is a loose connection. However if you can not find this or have difficulties please contact EVGA tech support. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    xiongk25
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 23:06:59 (permalink)
    Alright, I believe I fixed it. I touched the header connector and now both fans are working as intended. Temps seem to be stable now around 70 degree.
     
    Thanks for the support
    #10
    Sajin
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 23:07:31 (permalink)



    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #11
    GTXJackBauer
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    Re: 2080 TI Black Thermal and only one fan runs 2019/02/12 23:16:50 (permalink)
    xiongk25
    Alright, I believe I fixed it. I touched the header connector and now both fans are working as intended. Temps seem to be stable now around 70 degree.
     
    Thanks for the support




    That's great news.  

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #12
    peterx86ng
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    Re: 2080 TI Black Thermal and only one fan runs 2019/12/14 00:51:38 (permalink)
    xiongk25
    Alright, I believe I fixed it. I touched the header connector and now both fans are working as intended. Temps seem to be stable now around 70 degree.
     
    Thanks for the support




    man i did the same thing it worked! 
    #13
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