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1080 SC Warranty question

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raDOn85
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2019/12/04 08:27:12 (permalink)
Hi,
I bought second hand 1080 SC. I was told that has a warranty and that will be send a copy of the invoice but until now nothing came. So i was wondering if there's a way to check via serial number if the card has a warranty? 
I registered the card with the data I was given.
Thanks
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: 1080 SC Warranty question 2019/12/04 08:39:21 (permalink)
    You can check via serial number, you would just need to call EVGA support or send an email to support@evga.com, and they can verify the information.  You will still need an invoice of some type to register the card so that you can show proof of purchase. 
     
    you can find examples of the information required on the invoice here: https://forums.evga.com/Original-and-Secondhand-Warranty-FAQ-m2848860.aspx


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #2
    raDOn85
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    Re: 1080 SC Warranty question 2019/12/04 08:49:17 (permalink)
    I don't have invoice that's the whole problem. They didn't send over email like we agreed.
    post edited by raDOn85 - 2019/12/04 08:50:29
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    EVGATech_DanielM
    EVGA Tech Support
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    Re: 1080 SC Warranty question 2019/12/04 10:59:23 (permalink)
    For second hand purchases, we base the warranty from the date the product left EVGA. As long as the unit was shipped on or after 12/4/2016 it should be eligible for warranty and will not require an invoice. Send us over an email or give us a call and we can provide more information support@evga.com or 888 881 3842
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    raDOn85
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    Re: 1080 SC Warranty question 2019/12/04 11:15:44 (permalink)
    Thanks .
    I sent an email and get this replay.
     
    Hello Mister ...,

    thank you for contacting us with your question.

    To be able to give you informations about warranty, could you please register your product on our website and upload the invoice so we have a proof of your ownership from your device.

    Below links will assist you further:
    - Create an EVGA Account
    - Register Your Product
    - Upload your Invoice

    After you have done this, please contact us again.

    If you have any further questions or need assistance, don't hesitate to contact us.
    I hope we could help you and wish you a nice day.
    Kind regards,

    Andreas S.         
     
     
    I registered the product and create an account but I don't have Invoice. What more I need to send?
    #5
    EVGATech_DanielM
    EVGA Tech Support
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    Re: 1080 SC Warranty question 2019/12/04 12:50:21 (permalink)
    I will look into your case and reach out to you. 



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    raDOn85
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    Re: 1080 SC Warranty question 2019/12/04 12:55:11 (permalink)
    Thanks :)
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