I’ve been getting this error ever since I installed the device. I was under the impression that it was a software thing because in Windows 10 (up to date) if I disenable the CCLV USB controller and then reenable the controller it will *always* reconnect it. I mentioned it to someone from EVGA and they thought it could be a dodgy USB connection, but I have
1) tried reseating both ends of the cable
2) switched motherboard USB header
3) tried my own, known good, standard mini-USB cable which I put into the USB 2 port I use for my keyboard and I know works.
It’s either the device or the software. If I ask EVGA again I expect they will RMA it, but bring without a computer it will be annoying for me and I am unconvinced it is hardware related and will be changed by simply installing a new device. What do people think? Should I RMA it or should I wait for a software fix? Is it a windows reinstallation thing? The warranty is nowhere near expiring.
Just to note:
MOBO is an ASUS TUF Gaming x570 Plus
Corsair RM650i PSU has output monitoring and I am nowhere near limit
Power output to the CPU header is always 100% in both BIOS and the ASUS windows utility (AI something)