EVGA

Worst support

Author
Post
Essentials Only Full Version
charbel1011
New Member
  • Total Posts : 99
  • Reward points : 0
  • Joined: 2017/11/28 16:06:04
  • Status: offline
  • Ribbons : 0
2019/11/04 13:26:19 (permalink)
This is my third gpu i get rmad by evga. I cant believe the quality of the gpus they are sending me. All of them got broken within 3-4 months. The first card i bought from evga.com got broken after like 41 days. Of course they didnt bother to send me a new card because i missed their return policy for a new replacement by 11 days. "Big deal" if you ask me. 11 days are nothing. Received the second card and the card had like 3 red light and middle fan speeding to full speed i rma'd that one and now and the card they sent me which i currently have is dying too. Its giving me all sort of lines on the monitor. I have a businuss and i got embaraced the other day infront of my customer while she was picking her wedding pictures. All the cards they sent me so far are another rma which they say they test but i bet they dont. Im going to sell the next replacement they send and go with asus. Really sad.
post edited by charbel1011 - 2019/11/04 13:51:49
#1

4 Replies Related Threads
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6681
    • Reward points : 0
    • Joined: 2005/09/20 15:38:10
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: Worst support 2019/11/04 14:10:00 (permalink)
    Well if your polite about it, I'm sure by now they will send you a new card just not in retail packaging.

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #2
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 30996
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 122
    Re: Worst support 2019/11/04 14:21:00 (permalink)
    Contacting CS  is your best option
     
    Moving to Warranty section

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

     https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #3
    EVGATech_AdamB
    FTW Member
    • Total Posts : 1930
    • Reward points : 0
    • Joined: 2017/06/05 00:00:00
    • Location: Brea, CA
    • Status: offline
    • Ribbons : 4
    Re: Worst support 2019/11/04 14:30:11 (permalink)
    Hello charbel1011! I looked up your RMA information and do see that you have a second RMA in process, but that replacement has not shipped out quite yet. I will follow up with you via e-mail to try to gather more information about your RMA issues.

    Like our service? Please provide feedback for us at the link HERE. 
    #4
    charbel1011
    New Member
    • Total Posts : 99
    • Reward points : 0
    • Joined: 2017/11/28 16:06:04
    • Status: offline
    • Ribbons : 0
    Re: Worst support 2019/11/04 15:01:13 (permalink)
    EVGATech_AdamB
    Hello charbel1011! I looked up your RMA information and do see that you have a second RMA in process, but that replacement has not shipped out quite yet. I will follow up with you via e-mail to try to gather more information about your RMA issues.



    I just replied to your email.
    #5
    Jump to:
  • Back to Mobile