Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Hello everyone!
2 or 3 weeks ago , i was playing destiny 2 , then suddenly my monitor goes Black they says "no signal" but i could hear game sounds, so then restard pc , start game again ,
10 min after the same thing but sometimes monitor goes black , and GPU fans starts spin at 100%. Then i had tried to play another games , like PUBG , destiny -games who needs a "decent" GPU -
I play WoW in a recommned graphics settings , but have the same problem, but with this game , "problem didn't always happens" ,but in some likes dota 2 , cs go , i can hear game , can shoot , can move.
So i call to my friend who knows about this things , he says me to do this steps:
-Clean reinstall windows , i did that - Not works
-Change Thermal paste GPU and CPU , not works also changed PCIE conector.
-Update BIOS , not works
-Update Windows 1903 (i did this when reinstall windows)
-Past test form Memories (Ram) , not problems
-Did a CPU test , no problems
- a thing who i dont know who to do , its a test for my PSU. maybe its the PSU
Anyways this weeks was a headache. Maybe my GPU is going to die?
This my first gaming pc. I had build this pc , two years ago now i dont what to do , for me is hard to get profesional assitant , because i dont live in a city.
Here are my pc specs:
Motherboard: GA-z270x Gaming K5 Gigabyte Aorus
CPU: Intel i7-7700 3.6 ghz.
GPU : EVGA GeForce GTX 1080 FTW DT GAMING.
RAM: Corsair Vengeance 16GB (8x2)
Water cooling: Cooler master seidon 240p
PSU: Antryx XP-650 W , this company is new on my country ,they have good products , and give me 4years warranty. Link to his page :
Maybe is the PSU. but i need to know how to test this.
Attachment Dxdiag file:
Thanks for your support, and sorry for my bad English.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Black Screen with sound.
2019/10/28 13:44:01
(permalink)
Definitely sounds like a power issue. Time to try a different psu.
|
Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Re: Black Screen with sound.
2019/10/28 13:53:33
(permalink)
Thanks for reponse Sajin , so
i was talking some hours ago with EVGA technical support . They said me to check PC status health at Bios : M.I.T +12v , if this voltage was stable. so there i read 12.168 , so i think it's no PSU
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Black Screen with sound.
2019/10/28 13:55:12
(permalink)
If you don't believe it's a power issue then the card should work perfectly fine in another pc.
|
Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Re: Black Screen with sound.
2019/10/30 09:41:53
(permalink)
Sajin for responsing very later
i was finding a motherboard to test GPU.
i ran this video gameson medium-high settings : Forza Horizon 4 , PUBG , dota 2 , shadow war , destiny 2 , world of warcraft
so the problem still happen.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Black Screen with sound.
2019/10/30 10:19:57
(permalink)
Are you saying you tested the card in another pc, and you were able to replicate the issues, or are you saying you bought a new motherboard for your pc, and after you installed it into your rig the problem continues?
|
Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Re: Black Screen with sound.
2019/10/30 10:26:17
(permalink)
someone was lend me his motherboard and i have use a 550w PSU
Installed , tested and the problem still happen
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Black Screen with sound.
2019/10/30 10:33:19
(permalink)
Was the 550w psu new? If yes, then it sounds like the gpu is at fault.
|
Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Re: Black Screen with sound.
2019/10/31 07:15:41
(permalink)
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 30974
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: online
- Ribbons : 122
Re: Black Screen with sound.
2019/10/31 07:45:34
(permalink)
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Black Screen with sound.
2019/10/31 10:28:23
(permalink)
Corach
Yes the psu was new
Sounds like it's time to rma if still under warranty.
post edited by Sajin - 2019/10/31 10:33:11
|
Corach
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2019/10/27 22:32:01
- Status: offline
- Ribbons : 0
Re: Black Screen with sound.
2019/10/31 15:21:05
(permalink)
Have you Tested with All Over clocks removed from your PC ? Windows 10 ? which Version & OS Build ? There are Known Microsoft Black screen bugs Windows 10 pro 64 bits , Version 1903 OS Build : 18362.449 PSU (Yes ,it's) : If your PSU has Several PCIe power cables try different ones --> No, dont have more PCIe extra power cables C heck for this Try this Nvidia tool What kind of connection (cable) GPU to monitor ? Display Port What Monitor are you using ? MSI optix G27C You tried other Nvidia driver ? (what driver) Tried 440.97 and 436.38 If your using Dp cable a certified one is important to use (they do not have to be expensive)  Im using DP cable who comes with monitor Turn Windows 10 Fast Startup OFF, when upgrading drivers, firmware or hardware  With Windows 10 there is a new “hybrid” startup mode that should cut down on boot up times. -->It does this by putting the PC into hibernation instead of "fully shutting down." Windows Central - How-to Geek Good read to learn about the EVGA Forums - things like required post count to post links I did what you link above , and still happend.
|