I bought some speakers from Fry's back in Dec. 2017 and well, being a home theater noobie, I thought the audio wasn't 100% there because I didn't purchase all speakers. I had the front left, front right, center and subwoofer. When I used surround sound the audio was muffled and I thought this was because I was missing my surround speakers, so I just set it to 2-channel and have been using it like that ever since. I only moved it to multi-channel for my music and this sounded normal since the audio plays from the left and right as well.
 
I just bought some RP-502S surround speakers so I switched it to multi-channel for movies and the sound was still muffled, I looked it up and it turns out it means the tweeter is blown, Had I looked it up when I bought it, I could have taken it back to Fry's and had it replaced, but because of my own dumb decision, It's been nearly 2 years. Now my only option is to call Klipsch to see if they can replace it for me the only issue is I don't have the receipt, all I have is a bank statement showing the date of purchase at the retail store.
 
I was wondering if anyone has ever replaced the tweeter on a Klipsch speaker or if anyone has gotten an RMA through them. I just ordered a new center speaker, but I'd still like to have this one fixed/replaced through them seeing as it has 5 years warranty... 

Update in case this ever appears on a Google search or what not.
 
Submitted a ticket on Sunday, I also added a message on Tuesday, It is now Friday and no responses at all.
 
I couldn't call due to the business hours and my company phone policy, but today is Friday and I am off, so I called and it is well within business hours, No one answered from Customer Service.
 
It's a shame such a great company has such crappy service.

Cool GTX
Dang thats not good ....
 
I've got a wireless sub of that brand .... though I'd probably go back to Crutchfield if I had an issue

I bought my new RP-450C from Crutchfield as well, I think from now on I'm purchasing EVERYTHING online.
 
This whole receipt thing is annoying, Luckily I called corporate and explained to them, they asked if I could call the same number for customer support 1 more time, so I did and they picked up. They checked my ticket and said I needed my receipt, but because I didn't have it, they could check it based off serial # and lucky for me it was manufactured in 2016 so it's still in warranty... they're going to ship me a tweeter so I can replace it.
 
I'll probably swap the tweeter and sell it on OfferUp, since I'd rather keep the 450C as it's a beast compared to the 440C! an inch taller and 5 inches wider, everything about it is a monster lol

Give an update after the replacement speaker(s) arrive

JGLuxe
So 18 days ago they said the replacement tweeter would arrive within 5-10 business days.... so far, no tweeter.

dang ... no shipping notice (did it ship) or tracking provided ?
 
Time for a phone call & email

GL hope it arrives by Friday

Any Updates ?

Finally got to open up the speaker!
 
Turns out it was NOT a fault tweeter! Someone fell asleep in the production line and forgot to connect the tweeter lol! as soon as I put light into the box after opening it, I was greeted by this:
 

 
Just to make sure, I pushed it in and plugged it into my receiver and sure enough, the sound worked perfectly.
 
Welp, I have a replacement tweeter if I ever need one ^_^!
 
Glad it was an easy fix cause the replacement was going to drive me nuts, the screws are kind of hard to get off with such a small box. Either way, I'm selling the 440C since I bought my 450C lol

Cool GTX

 
lesson learned, check inside first

But would you really expect this kind of error from a company like Klipsch? >_<! Would've been better if the tweeter WAS damaged lol!