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Help with RTX 2080 RMA

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PeloC123
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2019/08/19 10:33:59 (permalink)
To RMA i require a support ticket, i have sent an email and still have no ticket. Can someone help? I just want to get the RMA for my defective card started
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    aka_STEVE_b
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    Re: Help with RTX 2080 RMA 2019/08/19 10:40:07 (permalink)
    Wrong section - you really need to post this in the 'warranty' section.
     
    https://forums.evga.com/EVGA-Warranty-Questions-f35.aspx
     
    ...and contact EVGA support about it.  This is mostly just a user help board .
     
    https://forums.evga.com/EVGA-RMA-and-Warranty-Information-m2299508.aspx
     

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    Cool GTX
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    Re: Help with RTX 2080 RMA 2019/08/19 10:46:20 (permalink)
    Moving to Warranty section of Forums

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    Cool GTX
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    Re: Help with RTX 2080 RMA 2019/08/19 10:48:00 (permalink)
    If your card is registered & receipt has been uploaded - just go to this link
     
    https://www.evga.com/support/ticket/support.aspx

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    Hoggle
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    Re: Help with RTX 2080 RMA 2019/08/19 10:50:55 (permalink)
    You can always use the contact us link to try calling in. https://www.evga.com/about/contactus/
     
    Just keep in mind that when you submitted the ticket you are added to a support queue. Calling isn't going to put you ahead of other people who have been waiting but can remove the stress of knowing the ticket was submitted correctly. Sometimes though it can get help though if they don't have a large queue.

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    #5
    EVGATech_BrandonO
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    Re: Help with RTX 2080 RMA 2019/08/22 06:27:02 (permalink)
    Hello,
     
    Very sorry for any delays. Since we do go in order of oldest to newest there may have bee a slight delay in getting to your ticket but as of now I do see that it has been answered.
    If you do have any questions feel free to email us again or if you would like a faster response please feel free to call us as well.

    Have a moment? Please rate our service
    #6
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