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AnsweredRMA'd Semi-Modular PSU Receiving Fully-Modular PSU

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pyromonkey00
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2019/07/29 21:10:00 (permalink)
Hello,
 
First I would like to thank EVGA Customer Service Team Member, Jose Calderon, in helping my RMA process get started!
As well as the helpful community here in the EVGA forums of course!
 
 
My RMA'd PSU is semi-modular and the permanently attached cables are for the motherboard, cpu, and pci-e card.
I know it is generally the case that when receiving a replacement, the cables the customer does not return are to be used.
However, the replacement will be a fully modular PSU and I do not have any motherboard or cpu cables.
Will the replacement only include the sole PSU, or will it include those extra cables?
 
RMA: 110-B1-0750-VR
Replacement: 220-B3-0850-V1 (Appreciative of EVGA's equal or better policy!)
 
Thank You!
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    EVGATech_DanielM
    EVGA Tech Support
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    Re: RMA'd Semi-Modular PSU Receiving Fully-Modular PSU 2019/07/30 04:27:02 (permalink) ☼ Best Answerby pyromonkey00 2019/08/04 01:13:23
    Whenever a part number is changed for a PSU, we generally send the new unit with cables. In the event we do not, simply give us a call or shoot us an email and we can send them out. Do not use any of the previous cables however. 
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    pyromonkey00
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    Re: RMA'd Semi-Modular PSU Receiving Fully-Modular PSU 2019/07/30 13:12:57 (permalink)
    Understood, thank you very much!
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