Hello everyone.
 
First post. Did my research before coming here, but I wasn't able to find any solutions that worked. Tried other similar posts dealing with different cards, but to no avail.
 
I recently purchased an EVGA GTX 1080 Ti FTW3. The LED on the side that says "1080 Ti" works fine when set to "Rainbow" mode through the Precision XOC v6.2.7 software. However, when set to anything other than "Rainbow", the LED turns off completely. I can change it back to "Rainbow", and the LED will come back on. I am attempting to set it to "Static" mode with a red LED. I do not believe there is an issue with the diodes themselves, as they run through various colors when set to "Rainbow". The backplate LEDs seem fine, as I'm able to change those to "Static" with no problems. Has anyone had a similar experience?
 
To clarify, there are no other known issues with the card. The fans turn on automatically at 60c, there are no graphical glitches, and no overheating. I am only using a single card. I have not attempted to overclock this card because I am satisfied with its stock performance.
 
So far, I've tried the following fixes (not necessarily in this order) with no luck:
- Using DDU to uninstall old drivers
- Uninstall and reinstall Precision XOC
- Completely remove and reinstall GPU
- Turn off all LEDs on the GPU, wait for ten minutes, attempt to change them to "Static"
- Consume an alcoholic beverage
- Uninstall and reinstall Nvidia 431.36 drivers
 
Things I have not done but would like to:
- Update the vBIOS
- Update motherboard BIOS (if necessary)
- Try a previous version of Precision XOC
- Consume another alcoholic beverage
 
My specs are as follows:
- MSI b360m Gaming Plus MB
- Intel i5-8400 CPU
- Aforementioned GPU
- Corsair 16GB RAM @ 2666MHz
- Samsung Evo 1TB SSD
 
Any help would be appreciated. I can provide pictures and screenshots if necessary.

@bcacnaugh,
 
1) Yes, I did clean up the folders and registry info after I uninstalled Precision.
2) In the original post, I stated that the steps I performed were not necessarily in the order I had them listed. I turned off the LEDs while the Precision program was still installed.
3) I will check to see if my motherboard BIOS is current. Will update after.
 
Thank you.

Alright, I installed the new BIOS for my motherboard, but no change as far as the LED situation. I went ahead and uninstalled Precision then reinstalled it and restarted the PC. No change. I'm thinking there must be a problem with one of the connections in the card, possibly a loose wire or a corrupted circuit node? This isn't really a huge deal as far as I'm concerned since I don't even look at my PC much (got it hidden away so the kids won't try to play with the "cool lights"). I'm just concerned this may be a precursor to other issues down the road.

Actually whenever I try to change the LED to anything other than "rainbow" they just turn off completely. The backplate one works fine though. The only way I can get the side LED to work is to set it to "rainbow".

Good to know my graphics won't be screwed up just because of the LEDs.

When would I need to consider the vBIOS? Is there a way I can my current version?

GPU-Z will show you the Current Bios https://www.techpowerup.com/download/techpowerup-gpu-z/
https://www.techpowerup.com/gpu-specs/
 
You can still open a Service Ticket on your Card to record this issue with EVGA and they may even have you RMA the Graphics Card.

Thank you both for your help. I'll submit a ticket once I'm able to get the information off the card.