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EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement

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Aim1999x
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2019/06/05 16:27:00 (permalink)
So one of my fans is bad, it keeps going back and forth and not spinning. I looked no dirt and I feel no resistance when pushing with my finger. I called EVGA cs was told that they don't offer out of warranty repairs anymore. Can anyone point me to what is the proper fan replacement ? Would this work
 
Ebay link was removed.
 
This is the description of the listing
2 Pcs/Lot 4Pin Cooler Graphics Card Fan For EVGA GTX980TI GTX980 GTX780Ti ACX2.0 
Description says acx 2.0 not 2.0+ so not sure if it is the same. Also would replacing the fan fix this ? I can't put aftermarket cooling cause there is no room in the case for it.
 
Thanks
post edited by Aim1999x - 2019/06/05 16:34:50
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    Sajin
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/05 16:41:12 (permalink)
    Yes, I believe those fans will work, but to be 100% sure you could contact evga support to confirm. If the card is still under warranty you could have evga cross ship you the same card, and just swap the cooler. You could also buy a parts card like this one, and just swap the cooler.
    #2
    bob16314
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/05 16:55:01 (permalink)
    Fan twitching (going back and forth) is normal on your card..Your card has 0db fans that won't normally turn on until 60C unless overridden by software such as EVGA Precision XOC.
     
    You can Create Fan Curves or run the fans manually with Precision XOC and see if they respond and operate properly.
     
    I don't know if you knew that or tried it because you didn't say, but there it is.

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    #3
    Sajin
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/05 17:02:12 (permalink)
    bob16314
    Fan twitching (going back and forth) is normal on your card..Your card has 0db fans that won't normally turn on until 60C unless overridden by software such as EVGA Precision XOC.

    You can Create Fan Curves or run the fans manually with Precision XOC and see if they respond and operate properly.

    I don't know if you knew that or tried it because you didn't say, but there it is.

    +1 would be helpful to know under what conditions it's occurring under.
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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/05 17:16:45 (permalink)
    So the fan twitching all the time, it never actually starts to spin. I tried afterburner and xoc. Whenever I try to adjust fan speed no matter what % one fan will go to 100% it seems and the other still twitching. This whenever I adjust speed manually. Then the fan that is going 100% won't stop until I shut computer down, even after restart. The GPU temp itself is not hot. So if I run something graphic intensive and one fan going to the max the other won't spin. If I go back to desktop even after just 1 minute fan will not slow down at all. I doubt it's designed where only 1 fan spins max speed and other is twitching , that's why I think it's busted. I tried it on 2 different systems same result.  What prompt me to look in first place is the fan was extremely loud and did not respond to manual settings at all. I am guess that one fan is trying to compensate for the other and for some reason it cannot slow down after wards, that's why system stays loud.
     
    Here is the original forum post I made on nvidia forum. This before I noticed the twitching though. See below
     
    I had this card for a while and never really had any issues with it. I ran it on Win 7. I decided to move to a different build with Win 10. I previously had 970 in that build, I removed it wiped drivers with DDU and installed drivers fresh for 980ti.

    Now I have an issue that the FAN seems to be blowing max all the time. The temp is reporting about 48C. I turn on computer fresh the card is quiet, but I start anything intensive it goes in overdrive. I can then quit and the won't shut up, temp still reporting less than 50C, even if I restart the computer.

    MSI afterburner doesn't seem to be able to control the FAN at all , I manually set it to 25% and no audible difference. I can actually start computer fresh the GPU quiet then start afterburner move the fan slider slightly in any direction and the fan will start blowing to the max.

    If I uninstall the drivers while it's blowing to the max it will quiet down right away.

    I tried the newest nvidia drivers, also tried older ones as well, they all behave the same.

    Anyone any ideas what could be going on ? To emphasize the card doesn't seem to get hot at any point before fan kicks in overdrive.
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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/05 17:20:30 (permalink)
    Sajin
    Yes, I believe those fans will work, but to be 100% sure you could contact evga support to confirm. If the card is still under warranty you could have evga cross ship you the same card, and just swap the cooler. You could also buy a parts card like one, and just swap the cooler.




    Unfortunately the card is not under warranty, I bought it in 11/15. I  may end up getting a card like that but I would rather spend $25 than $75
     
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    wmmills
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/07 00:22:53 (permalink)
    Aim1999x
    So the fan twitching all the time, it never actually starts to spin. I tried afterburner and xoc. Whenever I try to adjust fan speed no matter what % one fan will go to 100% it seems and the other still twitching. This whenever I adjust speed manually. Then the fan that is going 100% won't stop until I shut computer down, even after restart. The GPU temp itself is not hot. So if I run something graphic intensive and one fan going to the max the other won't spin. If I go back to desktop even after just 1 minute fan will not slow down at all. I doubt it's designed where only 1 fan spins max speed and other is twitching , that's why I think it's busted. I tried it on 2 different systems same result.  What prompt me to look in first place is the fan was extremely loud and did not respond to manual settings at all. I am guess that one fan is trying to compensate for the other and for some reason it cannot slow down after wards, that's why system stays loud.
     
    Here is the original forum post I made on nvidia forum. This before I noticed the twitching though. See below
     
    I had this card for a while and never really had any issues with it. I ran it on Win 7. I decided to move to a different build with Win 10. I previously had 970 in that build, I removed it wiped drivers with DDU and installed drivers fresh for 980ti.

    Now I have an issue that the FAN seems to be blowing max all the time. The temp is reporting about 48C. I turn on computer fresh the card is quiet, but I start anything intensive it goes in overdrive. I can then quit and the won't shut up, temp still reporting less than 50C, even if I restart the computer.

    MSI afterburner doesn't seem to be able to control the FAN at all , I manually set it to 25% and no audible difference. I can actually start computer fresh the GPU quiet then start afterburner move the fan slider slightly in any direction and the fan will start blowing to the max.

    If I uninstall the drivers while it's blowing to the max it will quiet down right away.

    I tried the newest nvidia drivers, also tried older ones as well, they all behave the same.

    Anyone any ideas what could be going on ? To emphasize the card doesn't seem to get hot at any point before fan kicks in overdrive.


    Sounds like maybe the global settings in the nvidia control center and your windows power settings are having some type of conflict with each other. Are you using power saving features? Are you using a multi monitor setup or high refresh rate monitor?

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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/07 04:49:48 (permalink)
    wmmills
     

    Sounds like maybe the global settings in the nvidia control center and your windows power settings are having some type of conflict with each other. Are you using power saving features? Are you using a multi monitor setup or high refresh rate monitor?




    It's regular 1080p one monitor setup. It actually behaves the same on both computers win 7 and win 10, I just didn't notice that earlier. I don't think I am using any powersaving features that I am aware of either.
     
    Also I did ask EVGA to comment on the fan from ebay and they said they can't comment on 3rd party hardware. So that's that. It really blows they don't offer after warranty repairs anymore.
    This card is still worth few hundred $.
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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 15:33:04 (permalink)
    So I ordered the the fans and they don't fit , they are slightly too big. EVGA has been zero help basically told me to ****. I can't find those fans anywhere. EVGA won't provide spare parts, they won't fix the card either. Word of warning , if you evga gpu is out of warranty (mine is a little over 6 months over) you are on your own cause they won't give a damn. I don't know about other manufactures, could be the same, but this is terrible customer service and definitely will not be buying another EVGA product again. I expected better for a GPU that at the time cost over $600. The only alternative I have is buy a broken 980ti and hope for the best with fan replacement.
    post edited by Aim1999x - 2019/06/17 15:36:57
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    bcavnaugh
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 15:38:10 (permalink)
    Aim1999x
    So I ordered the the fans and they don't fit , they are slightly too big. EVGA has been zero help basically told me to ****. I can't find those fans anywhere. EVGA won't provide spare parts, they won't fix the card either. Word of warning , if you evga gpu is out of warranty (mine is a little over 6 months over) you are on your own cause they won't give a damn. I don't know about other manufactures, could be the same, but this is terrible customer service and definitely will not be buying another EVGA product again. I expected better for a GPU that at the time cost over $600. The only alternative I have is buy a broken 980ti and hope for the best with fan replacement.

     But I would ask for a refund for them fans or broken GPU you ordered.
    You are going to see the same no matter where you buy a graphics card from.
    No company sales Spare Parts like Fans.
     
    See  88mm PLA09215B12H Fan For EVGA GTX 960 980 Ti GTX960 GTX970 GTX980 GTX980Ti https://www.ebay.com/i/293040945840?chn=ps 
    New 87mm Dual Fan Video Card Fan for EVGA GeForce GTX 760 ACX PLA09215B12H 42mm https://www.ebay.com/itm/New-87mm-Dual-Fan-Video-Card-Fan-for-EVGA-GeForce-GTX-760-ACX-PLA09215B12H-42mm/153444099042?_trkparms=aid%3D555018%26algo%3DPL.SIM%26ao%3D2%26asc%3D20160908110712%26meid%3Dd778105fe1e24d61ba249ec15ed72800%26pid%3D100677%26rk%3D1%26rkt%3D28%26sd%3D293040945840%26itm%3D153444099042&_trksid=p2385738.c100677.m4598
    You may have to shave the Shroud to allow for lager fans as you card is no longer under warranty so it would not hurt to give it a try. 
    More fans listed on Amazon 
    post edited by bcavnaugh - 2019/06/17 15:56:15

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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 15:54:40 (permalink)
    I could try one of those, they may fit. At this point though I am not even sure if this is a fan problem or something else. That one fan is not technically dead, it twitches. i am not sure I get new pair and it won't be twitching either. This could be something wrong with a card itself. But I guess I won't know unless I waste $20. 
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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 15:56:11 (permalink)
    I ordered one of the ones from the links you provided, will see.
     
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    bcavnaugh
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 15:57:25 (permalink)
    Aim1999x
    I ordered one of the ones from the links you provided, will see.

    Have you removed the Fans?
    If so what is the Part Number on the Fan?
    Like PLA09215B12H

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    bob16314
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/17 20:52:54 (permalink)
    Playing the odds, I'm thinking the card's fan controller is borked.
     
    If that's the case, you could get a 4-Pin PWM Fan Connector (Female) to 4-Pin Mini GPU Fan Connector (Male) adapter like this one and connect the card's fans to a motherboard or fan controller header..It's only 12cm long, but you can get standard 4 Pin PWM Fan Extension cables in various lengths at lots of places if you search around.

    If you had one of those $10 adapter cables you could tell for sure if it's a fan problem or a fan controller problem, unless you're really unlucky and in the unlikely event that both are borked.
     
    Good luck with it.

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    Aim1999x
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/28 14:31:27 (permalink)
    PLA09215B12H that is the fan part number and that is what I ordered. It came today and it turns out the power cable is way too short. So I will have to get extension power cable anyway just to test.
    This is neverending nightmare. On top of it i got this upgrade offer email for 980ti owners from evga. I wish it was month earlier before I took my GPU apart 5 times, cause I would take that measly $150 for it.
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    bcavnaugh
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/28 16:38:56 (permalink)
    Aim1999x
    PLA09215B12H that is the fan part number and that is what I ordered. It came today and it turns out the power cable is way too short. So I will have to get extension power cable anyway just to test.
    This is neverending nightmare. On top of it i got this upgrade offer email for 980ti owners from evga. I wish it was month earlier before I took my GPU apart 5 times, cause I would take that measly $150 for it.

    At least you now have new Fans.
    Just cut the cables off the Older Fans and Splice the Wires.

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    EVGATech_DanielM
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/28 21:36:09 (permalink)
    Aim1999x
    PLA09215B12H that is the fan part number and that is what I ordered. It came today and it turns out the power cable is way too short. So I will have to get extension power cable anyway just to test.
    This is neverending nightmare. On top of it i got this upgrade offer email for 980ti owners from evga. I wish it was month earlier before I took my GPU apart 5 times, cause I would take that measly $150 for it.


    Send me an email DMcNamara@EVGA.com if you can and include the serial number on the unit
     
    bcavnaugh
    Aim1999x
    PLA09215B12H that is the fan part number and that is what I ordered. It came today and it turns out the power cable is way too short. So I will have to get extension power cable anyway just to test.
    This is neverending nightmare. On top of it i got this upgrade offer email for 980ti owners from evga. I wish it was month earlier before I took my GPU apart 5 times, cause I would take that measly $150 for it.

    At least you now have new Fans.
    Just cut the cables off the Older Fans and Splice the Wires.



    We do not recommend doing this at all. 
    #17
    bcavnaugh
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    Re: EVGA GeForce GTX 980 Ti 6GB SC GAMING w/ACX 2.0+ Fan replacement 2019/06/28 21:50:22 (permalink)
    EVGATech_DanielM
    bcavnaugh
    Aim1999x
    PLA09215B12H that is the fan part number and that is what I ordered. It came today and it turns out the power cable is way too short. So I will have to get extension power cable anyway just to test.
    This is neverending nightmare. On top of it i got this upgrade offer email for 980ti owners from evga. I wish it was month earlier before I took my GPU apart 5 times, cause I would take that measly $150 for it.

    At least you now have new Fans.
    Just cut the cables off the Older Fans and Splice the Wires.



    We do not recommend doing this at all. 


    What else can you do when your Card is Out of Warranty?
    post edited by bcavnaugh - 2019/06/28 21:54:00

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