I hate to dredge up an old topic, but through out all of what I've searched, what seems to me like the general conclusion is that the bios needs to be updated on the card. But not one of the threads that I've come across, actually has a direct link to download the bios for the card, and I don't know if I'm looking in the right places to find it. Current bios version of the card is 84.04.28.00.71
 
The symptoms are fairly similar to others I've read, but mine specifically are:
I'll be playing a game like Fallout 4, or even an online sim like Second Life using the Firestorm viewer. Randomly, usually once a day, all my monitors go black, the game crashes, and a few seconds later, the monitors go back to normal, and I'm staring at my desktop as if the game were never opened.
 
My card is not overheating, it stays below 70c with the fan set at a constant 70% speed. So... if a direct link to the bios file can be provided, that would be awesome. If there's a better solution though, great! =^_^=

The only thing I can find related to the GPU is an instance called NVIDIA OpenGL Driver. Here's what each tab says...
 
General:
The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to recover from a kernel exception. The application must close.


Error code: 3 (subcode 2)
 (pid=2768 tid=4516 firestorm-releasex64.exe 64bit)

Visit for more information.

The message resource is present but the message was not found in the message table


Details:
-System
  -Provider   [ Name]NVIDIA OpenGL Driver
  -EventID1   [ Qualifiers]49152
   Level2   Task0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2019-05-08T00:34:41.052874000Z
   EventRecordID720448   ChannelApplication   Computerspafmagic-PC   Security
-EventData   Unable to recover from a kernel exception. The application must close. Error code: 3 (subcode 2) (pid=2768 tid=4516 firestorm-releasex64.exe 64bit) Visit for more information.
 
 This shows up 5 times. I can only assume those were the crashes.

Sajin
Is your cpu & ram overclocked?

Negative... never touched the system ram for overclocking, and I have the version of the I7 8700 that can't be overclocked.


*edit* For reference: I7 8700 3.2GHz, 32 gigs DDR 4 Ram, Windows 10 64bit, MSI Motherboard

Recently downloaded the latest drivers, but the previous 2 prior to this one... yes. I'll know soon enough if THIS version of the driver does it.

Does the issue go away if you perform #4 listed here?

 
What is the make/model/age of your power supply?

Well your psu may be the cause. Only way to test that would be to use a different psu, or test your video card in another known good working system to see if you can replicate your issue in another rig.

I bought the PSU direct from a computer shop and have since moved. I doubt it's under warranty at this point at any rate. Will need to save a little to get a new one.
 
I'm still waiting for the crash to happen with the clock dialed down -500MHz. Initially, I had the GPU core clock at +100MHz, and the memory clock was not touched when the problem eventually started. I failed to mention that originally.

Sajin

spafmagic
I had the GPU core clock at +100MHz, and the memory clock was not touched when the problem eventually started. I failed to mention that originally.

Sounds like an unstable overclock was the problem then. Everything works fine at stock speeds on the gpu?

+1
 
make sure your Not OC the PCie lanes in your MB BIOS settings - BCLK needs to be set correctly
 
Some MB will OC the BCLK automatically

Best explained in this article
 
Optimized vs. Cheating: Z390 Motherboard BCLK Comparison