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Helpful ReplyWant honest opinion about my four 2080ti RMA

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:03:26 (permalink)
jasoncodispoti
You wanted honesty so here it is... Reading through these posts again to make sure that I had not missed anything I came to the conclusion that you are not actually following the suggestions that we are giving, which is making this very difficult if not impossible to troubleshoot... 
 
That UPS should have been one of the first things to be removed from the equation... its really not needed unless the "condition" of the power is very poor and if that is the case you just need to have it fixed as you will kill the UPS anyway. 
 
Did you prevent Windows from downloading drivers when you re-installed Windows? 


OK Thank you. That is not my intention and I will explain the UPS issue below but please let me know what other suggestions I have missed.

So you think the UPS is actually causing these issues...? That's the first I've ever heard of a battery backup causing one single device issues(tons of things including TV, router, modem are plugged into same UPS), let alone something like this.. but I have it there for when power goes out. I'm sorry that I missed the suggestion to take it out of the equation. I will get it plugged into the wall socket shortly...
 
First thing before installing was removing all OC, then I removed the Ethernet cord for around an hour while I got all my drivers and o/s set up. I usually format every once in a while and had everything prepped on my 8tb drive. After setting it all up, I went through Windows Update to make sure everything was up to date, multiple restarts as well, if that's what you're referring to. Also this was the latest media build, so there wasn't that much.
 
Also do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?
 
I'm also planning on putting in the GTX 1050 and doing another long benchmark.. regardless of it being weak, it should at least show some sort of stability if it doesn't crash, artifact or just die on me after a few hours of Heaven.
I wish I had a better card to test but I'm not going to go through with buying/returning like that atm... It's already looking like I'll have to return the PSU since that wasn't even the issue and that corsair actually sent me a brand new unit.. I would never want to go through RMA with EVGA again after receiving refurbished units for a $1250 product that I bought brand new less than a year ago.
post edited by jeffyt - 2019/05/15 07:30:03

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jasoncodispoti
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:30:23 (permalink)
jeffyt
jasoncodispoti
You wanted honesty so here it is... Reading through these posts again to make sure that I had not missed anything I came to the conclusion that you are not actually following the suggestions that we are giving, which is making this very difficult if not impossible to troubleshoot... 
 
That UPS should have been one of the first things to be removed from the equation... its really not needed unless the "condition" of the power is very poor and if that is the case you just need to have it fixed as you will kill the UPS anyway. 
 
Did you prevent Windows from downloading drivers when you re-installed Windows? 


OK Thank you. That is not my intention and I will explain the UPS issue below but please let me know what other suggestions I have missed.

So you think the UPS is actually causing these issues...? That's the first I've ever heard of a battery backup causing one single device issues(tons of things including TV, router, modem are plugged into same UPS), let alone something like this.. but I have it there for when power goes out. I'm sorry that I missed the suggestion to take it out of the equation. I will get it plugged into the wall socket shortly...
 
First thing before installing was removing all OC, then I removed the Ethernet cord for around an hour while I got all my drivers and o/s set up. I usually format every once in a while and had everything prepped on my 8tb drive. After setting it all up, I went through Windows Update to make sure everything was up to date, multiple restarts as well, if that's what you're referring to. Also this was the latest media build, so there wasn't that much.
 
Also do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?




The UPS just adds another device to the equation that COULD be causing issues and after 5 bad GPUs I think all possibilities should be on the table. 
 
At this point I am running out of ideas and you not following suggestions is not helping... I think that its critical to eliminate the remaining hardware in your PC as being the issue and I am just not convinced that you have done this yet. Since you have an integrated GPU I would suggest removing every piece of hardware from your PC that is not 100% needed for operation including the EVGA GPU, Hard Drives, etc (use the integrated card) and follow the steps that I suggested earlier. Actually follow them this time, no funny stuff... no blocking drivers no messing with policies etc..  If everything works and all tests pass than great you now know everything is stable! Than put the GPU back into the system and test again, if it fails than you know its the GPU. 
 
(I have changed these slightly from the first time that I posted them)
  1. Remove all unneeded hardware from the PC. 
  2. You will need to go into the BIOS and reset all settings back to factory defaults and leave them unchanged. 
  3. Update the BIOS to the most recent version, 7A62v17 https://www.msi.com/Motherboard/support/Z270-GAMING-M3#down-bios
  4. Clear the CMOS for the BIOS.
  5. Re-install Windows 10, complete clean install of the OS using the Windows 10 media installation tool found here, https://www.microsoft.com/en-us/software-download/windows10. (may want to create the media prior to doing steps 1 and 2)
  6. Once the install is complete you need to install all of the applicable drivers for the motherboard which can be located here, https://www.msi.com/Motherboard/support/Z270-GAMING-M3#down-driver&Win10%2064.
  7. Reboot PC.
  8. Check for and install all Windows 10 updates. You will need to keep repeating this step until you no longer find additional Windows updates to install. 
  9. Download and install the Samsung Magician software, open the software and confirm that your SSD health is GOOD and that its running the latest firmware, software can be located here https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/magician/.
  10. Download and install OCCT found here, http://www.ocbase.com/index.php/download. After you have installed OCCT you are going to want to run the OCCT test for 1 hour using a Large Data Set. This will help to confirm that the CPU, motherboard, and RAM are stable and not having issues. 
  11. It would be ideal if you could test the ram to 98% coverage using Karhusoftware's RAM Test application, but this is a paid application and you can skip if you feel that you most. The application can be found here, https://www.karhusoftware.com/ramtest/.
  12. Now we need to test the GPU using something like 3DMark's FireStrike Extreme on a 1 hour loop would be ideal, but once again this is a paid application. If you dont want to purchase 3DMark than go ahead and use FurMark and run the stress test for 1 hour. You can locate and download Furmark from here, https://www.techspot.com/downloads/5462-furmark.html.
  13. If all tests pass... move to the following steps. 
  14. Install EVGA GPU. 
  15. Clear the CMOS for the BIOS.
  16. Disable integrated GPU in BIOS.
  17. Install NVIDIA Drivers.
  18. Reboot PC.
  19. Repeat Step 10.
  20. Repeat Step 12.
 
 
 
 

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:30:45 (permalink)
"Also do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?"
The RTX Platform requires more control on overclocking on the CPU and Memory on the Motherboard.
What works fine on an GTX Platform may not work so well on the RTX Platform.
If your UPS Unit is 6 or More Years Old time to replace it.
If you USP Unit is Not Strong enough it can cause the computer to restart.
While a 1300 UPS can handle running everyday use for Overclocking a 1500 is a better choice.
Even with a 1500 UPS the Power being Pulled can also cause coil whine in the UPS Unit when running GPU Benchmarks.
post edited by bcavnaugh - 2019/05/15 07:35:58

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:36:45 (permalink)
jasoncodispotisnip

OK. I'll tackle this again later tonight after benchmarking of the gtx 1050 for a few hours.
 
bcavnaugh
"Also do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?"
The RTX Platform requires more control on overclocking on the CPU and Memory on the Motherboard.
What works fine on an GTX Platform may not work so well on the RTX Platform.
If your UPS Unit is 6 or More Years Old time to replace it.
If you USP Unit is Not Strong enough it can cause the computer to restart.
While a 1300 UPS can handle running everyday use for Overclocking a 1500 is a better choice.


Hmm.. ok. I did drop all OC when installing new o/s btw.
Sorry, should have made clear those 2/5 hour tests are with integrated GPU, haven't tried the 1050 yet. (a few weeks ago, the 1050 was fine for 2-3 days till replacement 2080ti came though)
UPS is 1 year old.
I have not had a restart on it's own for a long time, the kernel power events all came from me restarting the computer since it was just frozen, artifacting, crashing, lagging, no signal, etc.
I have OSD on the UPS, I will try to monitor that when running benchmarks with the 1050.
 
 
 

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:37:52 (permalink)
Paul Harvey and the rest of the story.
 
And the Make and Model of this "UPS is 1 year old." UPS Unit?

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jasoncodispoti
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:39:52 (permalink)
By the way have you called EVGA again to let them know that the 5th card is also not working? What did they say? 

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 07:46:41 (permalink)
bcavnaugh
Paul Harvey and the rest of the story.
 
And the Make and Model of this "UPS is 1 year old." UPS Unit?


Sorry, what do you mean by that reference? I haven't given the full story or something? Please ask me anything and I will comply, sorry for missing anything.
EDIT: if you mean the integrated gpu part, I mentioned that when I first mentioned the 2 and 5 hour tests - one page back I believe.
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jasoncodispoti
By the way have you called EVGA again to let them know that the 5th card is also not working? What did they say? 


I have not called. I sent an e-mail like every other time at 2:43 on May 13th. I sent four more e-mails since then, last one being 8:37am May 14th and asking for my 2nd card back.
I have followed up with EVGA Adam and Lee through e-mail and reddit. I would rather not call because that will just rush them. I want them to fully investigate, read all my experience/trouble shooting and then get back to me, which it seems like they are doing as I have not received any ticket updates yet. (Not complaining at all, I prefer this, means they are investigating)
 
jasoncodispotiand after 5 bad GPUs I think all possibilities should be on the table.

Also, I felt like I should clear this up once again... 1st one was 1 dead fan on arrival. 2nd one was fine for over 6/7 months, I only RMA because of a rare flicker, EVGA found nothing wrong with it and I am willing to take it back and deal with the flickering rather than this nonsense. Those units both came in retail brand new box. All 3 last cards have come in re-furbished boxes and here are the serial numbers: xxx113, xxx114, xxx137 the xxx are shortened and are exactly the same numbers. Here is a timeline to help:
    1st card
    dead fan
    09/29/18rma start
    10/04/18deliveredreplacement

    2ndcard
    flickering
    04/10/19rma start
    04/12/19deliveredreplacement

    3rd card
    artifacting
    04/20/19rma start
    04/24/19deliveredreplacement
    
    4th card
    artifacting
    05/08/19rma start
    05/10/19deliveredreplacement
post edited by jeffyt - 2019/05/15 07:51:11

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AHowes
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:01:38 (permalink)
Yeah I was going to ask about any UPS/surge protector in between.

Personally I dont use a UPS. I dont want something possibly limiting the juice needed to the PSU.

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:09:05 (permalink)
jeffyt
bcavnaugh
Paul Harvey and the rest of the story.
 
And the Make and Model of this "UPS is 1 year old." UPS Unit?

Sorry, what do you mean by that reference? I haven't given the full story or something? Please ask me anything and I will comply, sorry for missing anything.
EDIT: if you mean the integrated gpu part, I mentioned that when I first mentioned the 2 and 5 hour tests - one page back I believe.
APC BR1500MS Back-UPS Pro Tower UPS

"Sorry, should have made clear those 2/5 hour tests are with integrated GPU"
Let us know how the 6th card works out.
post edited by bcavnaugh - 2019/05/15 08:12:12

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:12:40 (permalink)
bcavnaugh
"Sorry, should have made clear those 2/5 hour tests are with integrated GPU"

bcavnaugh
jeffyt
EDIT: if you mean the integrated gpu part, I mentioned that when I first mentioned the 2 and 5 hour tests - one page back I believe.
APC BR1500MS Back-UPS Pro Tower UPS


jeffytAlso do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?

jeffyt
Also, recent results from Heaven benchmark (without 2080ti)
15-05-2019, 06:13:16 heaven.exe benchmark completed, 235667 frames rendered in 17031.078 s
                     Average framerate  :   13.8 FPS
                     Minimum framerate  :    0.9 FPS
                     Maximum framerate  :   32.9 FPS
                     1% low framerate   :    9.3 FPS
                     0.1% low framerate :    9.1 FPS

Thank you bcavnaugh, your point has been made. I type too much detail and nobody actually reads anything I post. I will try to shorten my posts.
post edited by jeffyt - 2019/05/15 08:26:14

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:26:11 (permalink)
The APC BR1500MS Back-UPS Pro Tower UPS is a great UPS Unit I have a few of them.

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:35:03 (permalink)
jeffyt
bcavnaugh
"Sorry, should have made clear those 2/5 hour tests are with integrated GPU"

bcavnaugh
jeffyt
EDIT: if you mean the integrated gpu part, I mentioned that when I first mentioned the 2 and 5 hour tests - one page back I believe.
APC BR1500MS Back-UPS Pro Tower UPS


jeffytAlso do you have an explanation for the 2 and 5 hour long benchmarks without the 2080ti?

jeffyt
Also, recent results from Heaven benchmark (without 2080ti)
15-05-2019, 06:13:16 heaven.exe benchmark completed, 235667 frames rendered in 17031.078 s
                    Average framerate  :   13.8 FPS
                    Minimum framerate  :    0.9 FPS
                    Maximum framerate  :   32.9 FPS
                    1% low framerate   :    9.3 FPS
                    0.1% low framerate :    9.1 FPS

Thank you bcavnaugh, your point has been made. I type too much detail and nobody actually reads anything I post. I will try to shorten my posts.


Believe me.. were reading it. Every word trying to find one thing that could help paint the picture and give us a clue as for the problem hehe.

For my home audio high powered amps.. they dont even want one to use even a surge protector or any power filter crap to hold back the power to the amps. Protections built into the amps. Plugging straight into the wall has eliminated many issues for people on there forums.

Just like psu's no adays.. evga has lots of protections built in.

But yeah if hour in an area with many drop outs/brown outs.. yeah you would want a UPS.

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:44:53 (permalink)
AHowesBelieve me.. were reading it. Every word trying to find one thing that could help paint the picture and give us a clue as for the problem hehe.

For my home audio high powered amps.. they dont even want one to use even a surge protector or any power filter crap to hold back the power to the amps. Protections built into the amps. Plugging straight into the wall has eliminated many issues for people on there forums.

Just like psu's no adays.. evga has lots of protections built in.

But yeah if hour in an area with many drop outs/brown outs.. yeah you would want a UPS.



Haha, sorry I didn't mean it like that. I appreciate everyone helping me out so far, very much. I've just been finding myself repeating what I've said a few times, but I honestly don't blame anyone other than myself. I just write too much damn detail. Gotta try to keep it more simple. but yeah no dirty power issues in my city/place but I just like to have everything protected when the power rarely goes out. Just a bit of time to safely shut everything down. but I will def try the nuclear option w/ wall socket later tonight after some GTX 1050 benching.
 
Although I wonder if EVGA added in some new protections with newer batches of cards, hence why I didn't have these issues with first two. I'd honestly love to get my 2nd one back and just deal with the flickering... lol
post edited by jeffyt - 2019/05/15 08:47:12

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:47:05 (permalink)
What is your Other Forum Name?

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:48:15 (permalink)
bcavnaugh
What is your Other Forum Name?


Other forum name? You mean my original EVGA account? That is the one I could not access the forums with. That's why I switched to Firefox and made a new account with EVGA to post here. That's why nothing is linked to this EVGA account. But I have followed up with EVGA Adam and Lee with my RMA numbers and they have been helping. (they definitely have access to my original EVGA account and can see all my EVGA registered products since 2007)

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:50:40 (permalink)
jeffyt
bcavnaugh
What is your Other Forum Name?

Other forum name? You mean my original EVGA account? That is the one I could not access the forums with. That's why I switched to Firefox and made a new account with EVGA to post here. That's why nothing is linked to this EVGA account. But I have followed up with EVGA Adam and Lee with my RMA numbers and they have been helping. (they definitely have access to my original EVGA account and can see all my EVGA registered products since 2007)

I only asked to review your first Thread about issues with your first RTX Card before you started down the RMA Path that you are now on.

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jeffyt
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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 08:54:59 (permalink)
bcavnaughI only asked to review your first Thread about issues with your first RTX Card before you started down the RMA Path that you are now on.

Ah sorry. 1st had dead fan on arrival, so that was a simple swap and they gave me a brand new one since it was a few days within purchase from newegg.
2nd one about flickering, I made a few posts on reddit but only ended up with BIOS update suggestion, which I did.
3rd/4th/5th are all pretty much going to be in this thread. I had a few posts on reddit but deleted. EDIT: PM me for links to those threads, still accessible.
(deleted because I thought it was embarrassing and everything was good now that I replaced PSU, deleted too soon obviously.. lol)
 
Previously mentioned HD 630 benchmarks (without 2080ti)
15-05-2019, 06:13:16 heaven.exe benchmark completed, 235667 frames rendered in 17031.078 s
                     Average framerate  :   13.8 FPS
                     Minimum framerate  :    0.9 FPS
                     Maximum framerate  :   32.9 FPS
                     1% low framerate   :    9.3 FPS
                     0.1% low framerate :    9.1 FPS 
 
Newer benchmark with Heaven but with a GTX 1050 now (still no 2080ti)
15-05-2019, 11:21:06 heaven.exe benchmark completed, 191063 frames rendered in 3924.516 s
                     Average framerate  :   48.6 FPS
                     Minimum framerate  :    9.3 FPS
                     Maximum framerate  :  133.8 FPS
                     1% low framerate   :    9.5 FPS
                     0.1% low framerate :    9.4 FPS
 
this is now the 3rd stable gpu with the same exact hardware/setup/everything.. the rx 580.
5-05-2019, 23:49:54 TheDivision2.exe benchmark completed, 405668 frames rendered in 6919.297 s
                     Average framerate  :   58.6 FPS
                     Minimum framerate  :    9.8 FPS
                     Maximum framerate  :   60.0 FPS
                     1% low framerate   :   10.5 FPS
                     0.1% low framerate :   10.3 FPS
 
Nearly 6 more hours on Heaven, now with the 580
16-05-2019, 06:06:24 heaven.exe benchmark completed, 2365141 frames rendered in 20986.078 s
                     Average framerate  :  112.7 FPS
                     Minimum framerate  :    1.7 FPS
                     Maximum framerate  :  239.1 FPS
                     1% low framerate   :   35.2 FPS
                     0.1% low framerate :   19.1 FPS
post edited by jeffyt - 2019/05/16 10:06:51

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 09:47:35 (permalink)
Why delete the reddit posts? 

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 10:03:23 (permalink)
jasoncodispoti
Why delete the reddit posts? 


hahah are you trolling me now? am i still writing too much haha

jeffyt(deleted because I thought it was embarrassing and everything was good now that I replaced PSU, deleted too soon obviously.. lol)

You can still read through everything tho, it's all there with those links
 
Previously mentioned HD 630 benchmarks (without 2080ti)
15-05-2019, 06:13:16 heaven.exe benchmark completed, 235667 frames rendered in 17031.078 s
                     Average framerate  :   13.8 FPS
                     Minimum framerate  :    0.9 FPS
                     Maximum framerate  :   32.9 FPS
                     1% low framerate   :    9.3 FPS
                     0.1% low framerate :    9.1 FPS 
 
Newer benchmark with Heaven but with a GTX 1050 now (still no 2080ti)
15-05-2019, 11:21:06 heaven.exe benchmark completed, 191063 frames rendered in 3924.516 s
                     Average framerate  :   48.6 FPS
                     Minimum framerate  :    9.3 FPS
                     Maximum framerate  :  133.8 FPS
                     1% low framerate   :    9.5 FPS
                     0.1% low framerate :    9.4 FPS
 
this is now the 3rd stable gpu with the same exact hardware/setup/everything.. the rx 580.
5-05-2019, 23:49:54 TheDivision2.exe benchmark completed, 405668 frames rendered in 6919.297 s
                     Average framerate  :   58.6 FPS
                     Minimum framerate  :    9.8 FPS
                     Maximum framerate  :   60.0 FPS
                     1% low framerate   :   10.5 FPS
                     0.1% low framerate :   10.3 FPS
 
Nearly 6 more hours on Heaven, now with the 580
16-05-2019, 06:06:24 heaven.exe benchmark completed, 2365141 frames rendered in 20986.078 s
                     Average framerate  :  112.7 FPS
                     Minimum framerate  :    1.7 FPS
                     Maximum framerate  :  239.1 FPS
                     1% low framerate   :   35.2 FPS
                     0.1% low framerate :   19.1 FPS
 
Yup been nearly 2 days now that everything has worked perfectly fine with 3 different GPUs.
I think this might be my new sad, depressing plan: Stick with the RX 580. Run Heaven benchmark every night to morning while asleep to push it to the max constantly. If it lasts over 3 weeks, then I'll know my system is good. If it dies within a month or so, then I will just literally throw away the whole PC and start from scratch. There is just no point in going through with all this other stuff (especially when I've already done it once, albeit not "exact" but updates were still done properly...) when 3 GPU have been working excellent, most recent a 500w recommended RX 580, with the same exact setup. Still need to swap and return PSU as I really don't want another 're-certified' product if I ever end up RMAing the EVGA SuperNova but I've just been finally relaxing at 1080p60fps gameplay for now. btw UPS is infact pure Sinewave and no issues with the other 3 cards. (need to make sure this is actually the cause before eliminating, if RX 580 also dies within 3 weeks the UPS will go out along with the whole system, ssd, storage drives, everything..)
 
Might still try new SSD, O/S nuclear option.. but the above results are just maddening.
I'm defeated guys.. gg. I think it's best if I just forget about the eye candy and move on.
post edited by jeffyt - 2019/05/16 18:28:47

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 19:35:07 (permalink)
jasoncodispoti
 
The UPS just adds another device to the equation that COULD be causing issues and after 5 bad GPUs I think all possibilities should be on the table. 
 



Great tips Jason.  I had stated to him if he was using one which he did say he was but wasn't sure if it was simulated sinewave or not.  I would have disconnected that and went straight to the wall via PSU.  I hope the OP tried this as well as the other helpful tips.

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Re: Want honest opinion about my four 2080ti RMA 2019/05/15 21:24:56 (permalink)
jeffyt,
 
absolutely follow through on post #122: https://forums.evga.com/FindPost/2954871
^^ Fantastic post! jasoncodispoti (A++)
 
i know u already said u would do ^^ jeffyt, so be sure u do it. After following through, he (jasoncodispoti) will know how to further advise u. Oh, and maybe print a checklist from jasoncodispoti's post #122.
 
But i wanted to chime in on ur BIOS like i said i would yesterday... (if all sounds AOK then i should be out of the way of jasoncodispoti's post #122.)
 
Whenever u flash ur BIOS how do u do it? (Step by step is VERY VERY important.) Others, maybe even me, that read ur description, will catch anything wrong.

 
BUT KEEP IT SIMPLE. JK  i talk a lot and like talking very much too much, too. I'll prove it now and... like I am sooooo guilty. So when ur humble- like u have become- don't worry. Ur cool in my book. (i've spoken on the phone with more than 10 EVGA techs for hours and hours ever since this past RTX release. Because asking questions is so important if you want to learn something. But remember, the true key, to learning anything is... is... yes... we all know... LISTENING! and especially following through precisely with the advice given one. Ur on the right path.)
 
Back to the flashing. It is absolutely the number one cause of crazy problems. And this thread is a perfect example. 
 
Last but not least, do u have to wait until u have 100 posts to add a Forum sig with ur hardware?
 
Just do the following if u can:
 
-Go to "User Control Panel" (from top of this page), then "Edit Profile", and then from the left side, "Signature and Comment".
 
Use my template if u want:
> PSU: ________________________________
> Mainboard : ________________________________
> CPU: ________________________________
> Heat-sync/ Fan: ________________________________
> Physical Memory: ________________________________
> Video Card: ________________________________
> Monitor : ________________________________
> Operating System: ________________________________
> Case : ________________________________
 
GL
 
 
post edited by Bee_Dee_3_Dee - 2019/05/15 23:01:01

> PSU: Seasonic VERTEX GX-1200
> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.03 12/3/2021)
> CPU: Intel Core i9-12900KF
> AIO: EVGA CLC 240mm
> Physical Memory: G.SKILL Trident Z5 32GB (2 x 16GB) DDR5 5600
> Physical Memory Model#: F5-5600U3636C16GX2-TZ5S
> Monitor: Alienware AW2721D
> Video Card: EVGA 3090 FTW3 ULTRA GAMING
> Case: Cooler Master HAF X (942)
> DAS: Sabrent DS-SC5B
 
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Re: Want honest opinion about my four 2080ti RMA 2019/05/16 07:49:00 (permalink)
A longer list
Information about your Computer to allow members to help you.
 
Motherboard
Make:
Model:
Bios Version:
Is Bios Current Yes or No.
CPU
Model:
Settings:
 
Memory
Make:
Model:
Settings:
 
M.2 Devices:
Socket 1:
Socket 2:
Socket 3:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
PSU
Make:
Model:
AGE:
Using One PCIe Power Cable or Two Separate PCIe Power Cables?
Location US, EU, Other for Voltage or Power.
 
Monitor
Make:
Model:
Video Cable Type Used:
 
Monitor
Make:
Model:
Video Cable Type Used: 
 
Monitor
Make:
Model:
Video Cable Type Used: 

TV’s
Make:
Model:
Video Cable Type Used:
 
Other PCI/PCIe installed Devices
Make:
Model:
Slot Number Installed:
Driver Version:
 
Other PCI/PCIe installed Devices
Make:
Model:
Slot Number Installed:
Driver Version:
 
OS:
OS Version:
Service Pack Level:
Windows/Patch Level:

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Re: Want honest opinion about my four 2080ti RMA 2019/05/16 10:09:54 (permalink)
If your have Not found the Root cause by now - 4 GPU later ?
 
Next GPU Do All testing in a different PC to confirm it works as intended
 
and stay away from Vegas - you seem to have the worst luck ever

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Re: Want honest opinion about my four 2080ti RMA 2019/05/16 20:28:46 (permalink)
Absolutely! bcavnaugh post #142 https://forums.evga.com/FindPost/2955250
 
 
Cool GTX
If your have Not found the Root cause by now - 4 GPU later ?
 
Next GPU Do All testing in a different PC to confirm it works as intended
 
and stay away from Vegas - you seem to have the worst luck ever


 
i bet he lives in Denmark. (the state of... because Something is rotten....) lol jk
 
But it seriously... it must be corruption in something. Like the said BIOS or OS.
 
Or the mentioned power that ppl addressed spectacularly here.
 
Yesterday I thought of somehow using a Live Linux CD to test... because of some features in Acronis that allows making ur own personal Live CD. And if you combined thinking of that; with a feature that allows for Universal Restore with Acronis (which resets HAL), things get really really nuts, permutation wise. Science Fiction Time Travel is trivial in comparison. But the recipe is just Muahahaha!
 
And then just now, a thought of the Linux Kernel Microsoft is adding shortly popped in my head.
 
So maybe, in other words, in the not so distant future, problem solving something like on this thread, could be done with a Linux OS on a Win10 PC much more easily.
 
Odds are, that, time is on our side.  
 
GL jeffyt!  My optimistic thoughts are with u and that u can fix it. And ur busy working on it now. Go Go Go! Find that Gremlin.

> PSU: Seasonic VERTEX GX-1200
> Mainboard: EVGA Z690 CLASSIFIED (BIOS v1.03 12/3/2021)
> CPU: Intel Core i9-12900KF
> AIO: EVGA CLC 240mm
> Physical Memory: G.SKILL Trident Z5 32GB (2 x 16GB) DDR5 5600
> Physical Memory Model#: F5-5600U3636C16GX2-TZ5S
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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 15:25:52 (permalink)
Status report.
 
EVGA 850w Removed.
Completely new system/hardware tried in another PC. Windows 7 PC.
Replace this PC's 420w PSU with EVGA SuperNova 850w.
Get everything connected and booted.
Windows 7 boots, all good.
Install nvidia drivers. Restart computer.
Instantly notice black screen upon login, takes 20-30 seconds and then nvidia kernel driver crash pop up, recovered. All good.
Start up Heaven Benchmark, good so far. Hit launch, black screen. 20-30 seconds later, lost signal.
30-40 seconds later, hard drive spin up - system BSOD/rebooted.
I have the minidump file from one of the BSOD: https://www.dropbox.com/s/efiysh0lkervhhh/051719-16629-01.dmp?dl=0
Got back into Windows, ran Heaven benchmark again and it worked after 30-40 seconds of loading!
Instantly starts artifacting. Glowing color spheres everywhere, but test continues. Here is a video, pay attention to the top right - not even 50c yet: https://youtu.be/C25Ra_cA7bE
Black screen follows after 20-30 seconds and once again, kernel driver crash/recovered msg.
 
Now let's compare this to some benchmarks in my own rig the past few days:
 
The Most Insane Person in the WorldPreviously mentioned HD 630 benchmarks (without 2080ti)
15-05-2019, 06:13:16 heaven.exe benchmark completed, 235667 frames rendered in 17031.078 s
                     Average framerate  :   13.8 FPS
                     Minimum framerate  :    0.9 FPS
                     Maximum framerate  :   32.9 FPS
                     1% low framerate   :    9.3 FPS
                     0.1% low framerate :    9.1 FPS 
 
Newer benchmark with Heaven but with a GTX 1050 now (still no 2080ti)
15-05-2019, 11:21:06 heaven.exe benchmark completed, 191063 frames rendered in 3924.516 s
                     Average framerate  :   48.6 FPS
                     Minimum framerate  :    9.3 FPS
                     Maximum framerate  :  133.8 FPS
                     1% low framerate   :    9.5 FPS
                     0.1% low framerate :    9.4 FPS
 
this is now the 3rd stable gpu with the same exact hardware/setup/everything.. the rx 580.
5-05-2019, 23:49:54 TheDivision2.exe benchmark completed, 405668 frames rendered in 6919.297 s
                     Average framerate  :   58.6 FPS
                     Minimum framerate  :    9.8 FPS
                     Maximum framerate  :   60.0 FPS
                     1% low framerate   :   10.5 FPS
                     0.1% low framerate :   10.3 FPS
 
Nearly 6 more hours on Heaven, now with the 580
16-05-2019, 06:06:24 heaven.exe benchmark completed, 2365141 frames rendered in 20986.078 s
                     Average framerate  :  112.7 FPS
                     Minimum framerate  :    1.7 FPS
                     Maximum framerate  :  239.1 FPS
                     1% low framerate   :   35.2 FPS
                     0.1% low framerate :   19.1 FPS
 
Another 6 hours with Heaven, still with the 580 after multiple hours of Division 2. Also followed up by another few hours of Division 2. (after this benchmark)
17-05-2019, 06:29:12 heaven.exe benchmark completed, 2446648 frames rendered in 21711.172 s
                     Average framerate  :  112.6 FPS
                     Minimum framerate  :    1.7 FPS
                     Maximum framerate  :  229.1 FPS
                     1% low framerate   :   40.6 FPS
                     0.1% low framerate :   24.0 FPS

 
UPS not removed yet because I want this RX 580 to fail so I can finally replace everything all together.
Basically allows me to narrow down the issue too; atm the GPU is the only replacement and everything has been completely stable.
Plus the second system experienced the same issues with the 2080ti, while not plugged into any sort of UPS.
If the RX 580 does not die within a month, then I'm pretty sure I can safely eliminate UPS from being the issue.
If it does die, then it's the same investment as my EVGA 2080ti so far: one extra payment/rental of $200 a month, LOL. (Just a bad joke, 2080ti lasted ~7 months @ nearly $1400 after tax/shipping, RX 580 = $200)
Please let me know if there are any flaws within this logic from a man that's gone completely insane. (me)
 
Is it safe yet to eliminate my system itself from being the issue or do I need to still carry on the second round of nuclear option?
I've just been busy finally enjoying Division 2 so I was just waiting for a new system to test the 2080ti in before going for round 2.
Any other suggestions are welcome.
post edited by Sajin - 2019/05/17 15:28:50

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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 15:32:34 (permalink)
jeffyt
Is it safe yet to eliminate my system itself from being the issue

Yep.
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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 15:33:18 (permalink)
Nice.. so in the meantime the other reverb is on it's way back yet or is evga still trying to figure out what to do?

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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 15:46:25 (permalink)
Sajin
jeffyt
Is it safe yet to eliminate my system itself from being the issue

Yep.


lol just playing. Hope so man.

AHowes
Nice.. so in the meantime the other reverb is on it's way back yet or is evga still trying to figure out what to do?

Well the 4th one just arrived at their RMA center today but 5th one is still in my possession, it was used for the testing in different system above. EVGA Adam has been helping me through e-mail and JoseR responded to my EVGA ticket telling me to try it in a new system, but yeah looks like they are still trying to figure out what to do.
 
 
EDIT: This guy nails it right on the head: https://youtu.be/t5memuI5WD4?t=120
post edited by jeffyt - 2019/05/17 17:33:33

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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 16:43:23 (permalink)
Maybe there just sending you bad cards sent in from other people to test? Ya know.. cut.down on stuff.

Just send out returned cards untested and if their really are bad the next owner will just send them back. Then they will toss them in the pile to ship back to china.

Or is it just someone isint doing a good job checking returned cards? Just checking for a picture and calling it good.. on to the next in the pile?

I mean.. what else makes sense at this point? They just happen to all go bad after you got them?
post edited by AHowes - 2019/05/17 17:08:20

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Re: Want honest opinion about my four 2080ti RMA 2019/05/17 20:16:31 (permalink)
AHowes
Maybe there just sending you bad cards sent in from other people to test? Ya know.. cut.down on stuff.

Just send out returned cards untested and if their really are bad the next owner will just send them back. Then they will toss them in the pile to ship back to china.

Or is it just someone isint doing a good job checking returned cards? Just checking for a picture and calling it good.. on to the next in the pile?

I mean.. what else makes sense at this point? They just happen to all go bad after you got them?


I sure hope that this is not the case... I would imagine that EVGA has a way to internally track down who is doing teh QA for these cards that he is getting. Would also think at this point that it would be in EVGA's best interest to figure out what exactly is occurring to these cards so that he make sure its not some external factor.  

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