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Can't register product (powerlink)

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a213m
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2019/04/25 15:39:48 (permalink)
I bought two powerlinks from EVGA's website, I'm trying to register them, and both time the website returns an error saying:
 
"The Serial Number is not related to the part number. If you are outside North America, please check your profile under Member Home to ensure your country is set properly."
 
I double checked the serial number, the part numbers, but still, every time I submit the information, I'm stuck with this error. The country in my profile is correct, by the way.
 

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My free and open source SDR-DDR5 SPD reader/writer with write protection capabilities
 
New: 13900K, Z790 HERO, 2x32GB 6800C32, 4090, 2TB SN850, AX1600i
Old: 10980XE, X299SE2, 8x8GB 4000C15, 4090, 2TB SN850, AX1600i
#1

9 Replies Related Threads

    bcavnaugh
    The Crunchinator
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    Re: Can't register product (powerlink) 2019/04/25 15:42:12 (permalink)
    See Below
    post edited by bcavnaugh - 2019/04/25 15:44:10

    Associate Code: 9E88QK5L7811G3H


     
    #2
    RobertC
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    Re: Can't register product (powerlink) 2019/04/25 15:42:57 (permalink)
    Hello there,
    Looks like an issue on our end.
    I sent you an email if you can reply back with your Serial number I can register the unit for you.
    Regards,
    EVGA
    #3
    a213m
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    Re: Can't register product (powerlink) 2019/04/25 15:48:38 (permalink)
    EVGATech_RobertC
    Hello there,
    Looks like an issue on our end.
    I sent you an email if you can reply back with your Serial number I can register the unit for you.
    Regards,
    EVGA




    Thanks. Replied with serial numbers and order info.

    My free and open source SDR-DDR5 SPD reader/writer with write protection capabilities
     
    New: 13900K, Z790 HERO, 2x32GB 6800C32, 4090, 2TB SN850, AX1600i
    Old: 10980XE, X299SE2, 8x8GB 4000C15, 4090, 2TB SN850, AX1600i
    #4
    XrayMan
    Insert Custom Title Here
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    Re: Can't register product (powerlink) 2019/05/06 21:44:48 (permalink)
     
    I'm guessing the product was finally registered.   ;)

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #5
    a213m
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    Re: Can't register product (powerlink) 2019/05/08 02:56:00 (permalink)
    Yes.

    My free and open source SDR-DDR5 SPD reader/writer with write protection capabilities
     
    New: 13900K, Z790 HERO, 2x32GB 6800C32, 4090, 2TB SN850, AX1600i
    Old: 10980XE, X299SE2, 8x8GB 4000C15, 4090, 2TB SN850, AX1600i
    #6
    XrayMan
    Insert Custom Title Here
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    Re: Can't register product (powerlink) 2019/05/31 20:23:56 (permalink)
    a213m
    Yes.




    Good.       

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #7
    STAFFI_1991
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    Re: Can't register product (powerlink) 2019/06/04 11:42:04 (permalink)
    i have same problem, someone help me 
    on the registration page, there are no register button 


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    #8
    Sajin
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    Re: Can't register product (powerlink) 2019/06/04 11:43:45 (permalink)
    STAFFI_1991
    i have same problem, someone help me 
    on the registration page, there are no register button 



    You need to contact evga support.
    #9
    Cool GTX
    EVGA Forum Moderator
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    Re: Can't register product (powerlink) 2019/06/04 13:09:15 (permalink)
    STAFFI_1991
    i have same problem, someone help me 
    on the registration page, there are no register button 





    Your on this page ?  https://www.evga.com/support/register.asp
     
    Are you in North America ?
     
    Try logging Out of the EVGA site, close Browser, Clear Browser & DNS cache
     
    I use the free version of CCleaner
     
    Log back in - select the correct section of the World if not in North America
     
    If it still does not work contact CS as mentioned above
     
    https://www.evga.com/about/contactus/
     
     

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

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    #10
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