it is official im down to my last evga product in use and that is my x58 classy 3 and when it dies im completely down.  now this is more of a warning to others evga isn't the company it once was, the support is lousy ( call and what you get is an individual that has 10 minutes to solve your problem or move you up to second line whom will basically go through the same stuff as the first person you talked to).
 
manipulation of product pages, if you had a limited lifetime product and do an rma on said product make sure to watch the replacement product in your product pages, I myself received 3 gtx 560Ti 448 core gpu's in an rma and didn't think anything of it till the 3 cards failed at which time I learned that somehow it was in my product page as 2 being registered purchased at micro center and 1 from another place and did not have the lifetime warranty, well those 3 bricks are literally being used to prop my door open as they have no other practical or tangible benefit.
 
I called evga to discuss this problem and guess what I was basically told tough luck.
 
now I know what you all are thinking im just mad/upset/ whatever, well no I assure you im not as this issue happened a few months ago so I am quite calm about it now especially after seeing how evga treated me on this I realized I didn't want no further part of evga's products as after doing some calculations I have found life expectancy of evga products to be far less than other manufacturers on the market and with evga's current warranty and support structure evga is really no better than any other company out there these days. 
 
I can also state that if you look online you will see the market flooded with used evga products from people whom have "upgraeded" but when you actually have a conversation with these people they always say something like they bought an asus, or bought a gigabyte, or bought an msi.  that says a lot that the used market is flooded with evga products as people try to offload items while there is still a warranty available because the word is apparently out on evga's shady practices.
 
I use to visit the forum daily sometimes multiple times a day but if yo look you will find this is the first time I have been on in months as I really don't see a need of visiting forums as any time I try to bring attention to an area evga is weak in like product page manipulation, customer service, etc.  the posts are quickly deleted as I am sure this one will be however I hope at least some of you will see it and spread the word about my experiences and at the same time I hope none of you have to put up with the same issues as I have.
 
evga has grown to big for their britches, they have forgotten their roots and what actually made them ( lifetime warranties and great customer service), to being just like every other kid on the block.
 
 
well I will end this with one final pearl of wisdom:
 
"FRIENDS DON'T LET FREINDS BUY EVGA"

I haven't had any customer service experience in a long time.  In other words I haven't phoned in, so I can't comment.   Probably because I have currently working in computers at the office, home and in the garage.
2x   790i  motherboards (one a server.  One as a garage PC for looking up stuff)
2x   280 GTX.  Still working on those computers
1x   275 GTX.  Still working in a computer
Z77 as a work PC, currently doing great
Z390.   My main PC now with two 1070 in SLI, working great
 
What I retired that I still have and still work
 
GT 7600
2X - 7950 GX2
2X - 690 GTX- retired
GTX 280 sitting on the shelf (one of three)
 
I don't upgrade as much as most, I keep my hardware for a long time and I've been on the forum since 2007.  In that time,  I've seen EVGA make a lot of people happy with their products and their service.   Hardware does fail.  I've only had one RMA for failure and that was one of the GTX 690 that was promptly replaced.    So, I keep buying their products because the reason I made a garage computer is because I felt guilty about retireing a 790i and GTX 280 and have it sit there doing nothing when I can be working like they do allowing me to have a drink,  do some woodworking,  look up auto part,   moderate a little, listen to some music all the comfort of my garage and PC I build from scratch.   I stopped using the ASUS forum and their customer service because it seemed nobody gave a damn.  
 
Not to belittle anyones experience but there are two sides to the coin.   I personally work hard for my money.  I normally buy the most expensive item I can afford because of warranty and because they seem to last.  I'm not changing that with EVGA as to this date.   BTW>  hit 12,500 on this post- it is official.    A milestone.  How ironic!   where's my ribbon?
 
 
 
 
 
 

It's official...eVGA is STILL the best at customer service....none of the others even come close.
 
You're talking about tech that's 10+ years old..that's a LONG time to last for consumer grade electronics...
 
 

 
The GTX 560Ti was released January 2011. EVGA is still known as *by far* the best after-sales service in the business, but go ahead, go buy some ASUS cards and good freaking luck getting anywhere with their customer disservice people even if the card dies after 6 months, let alone nearly a decade!
 
Couple of points to note:

• Lifetime warranty by definition means the reasonable life expectancy of the product, not until the end of the universe as we know it.  
• A working EVGA GTX 560 Ti can be found on EBay for as little as $10.
• I don't know what your hourly rate is where you work, but the 'weeks' of time that you wasted fuming about this probably could have purchased 100 replacement cards. Was it worth it?
• The X58 Classified 3 will never die. You will be stuck with EVGA FOREVER!!! muahahaha...
• LOL

 
 
 
 
 
 
 
 

All I can say is wow!

I'm offended by your sig, buy me a pony. 

Nereus
 
The GTX 560Ti was released January 2011. EVGA is still known as *by far* the best after-sales service in the business, but go ahead, go buy some ASUS cards and good freaking luck getting anywhere with their customer disservice people even if the card dies after 6 months, let alone nearly a decade!

My EVGA 560 Ti still putting in the hours. She's obviously just part time and performing light duties only, but still employed.
 
Had a great RMA experience with ASUS. After a year my daughters's monitor experienced troubles which could not be remedied in any other way but replacement. Filled out some paper work, sent it off with the defective product and 5 days later I received a new monitor with no hassle and extra parts.