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How to process RMA?

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Th3W4sp
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2019/03/14 10:32:33 (permalink)
Hello,
How does the RMA process work? I mean, is it a new card or a repaired card?
My graphics card failed after 2 months. I hope they fix it. Would they send me a restored card from someone else? I hope not. Because there are lots of mining card around.

Have a nice day
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    HeavyHemi
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    Re: How to process RMA? 2019/03/14 10:52:51 (permalink)
    Th3W4sp
    Hello,
    How does the RMA process work? I mean, is it a new card or a repaired card?
    My graphics card failed after 2 months. I hope they fix it. Would they send me a restored card from someone else? I hope not. Because there are lots of mining card around.

    Have a nice day

    https://www.evga.com/warranty/rmaprocess/
     
    We've no idea what model GPU you have, but more than likely, since most models are no longer being manufactured, you will get a refurbished GPU. Believe it or not, mining GPU's are not generally abused. They run low core clocks with higher memory clocks for efficiency. If anything, fan life would be the main issue.

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    Cool GTX
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    Re: How to process RMA? 2019/03/14 11:01:56 (permalink)
    Th3W4sp
    Hello,
    How does the RMA process work? I mean, is it a new card or a repaired card?
    My graphics card failed after 2 months. I hope they fix it. Would they send me a restored card from someone else? I hope not. Because there are lots of mining card around.

    Have a nice day


    Warranty


     
    To see the Correct Terms for the Part of the World where you live:  Select the Correct Region First then the Product Type

    (excerpt North America & GPU)
    Products sent in for RMA will be repaired and returned or replaced with a thoroughly tested recertified product of equal or greater performance.



    If an RMA is necessary within 30 days of the original purchase date of a new in box Product, a new in box OEM replacement will be sent to the Original Purchaser in return, subject to availability.
     
     

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    Th3W4sp
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    Re: How to process RMA? 2019/03/14 11:01:56 (permalink)
    I have a gtx 1070 ti graphics card. I bought two months before. Thanks for your reply.
    Best regards.
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    DavidO
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    Re: How to process RMA? 2019/03/14 11:48:24 (permalink)
    Th3W4sp
    Hello,
    How does the RMA process work? I mean, is it a new card or a repaired card?
    My graphics card failed after 2 months. I hope they fix it. Would they send me a restored card from someone else? I hope not. Because there are lots of mining card around.

    Have a nice day

    Hello Th3W4sp,
     
    Now when it comes to the RMA process outside of 30 days most units are replaced with refurbished units, you can view the process HERE for an understanding. If you do have any other questions or concerns please let us know here or contact us over the phone at EVGA Customer Support Line 1 (888) 880-3842 thank you.
    #5
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