I turned off the surge protector by accident and the PC shut down before I could shut down the PSU power button. I was an idiot and sleepy head. First time I ever made a mistake and would like to determined if this can hurt my PC hardware at all? Nothing seems to be broke so far. I am picky and almost wanna rebuild again just to play it safe. Can someone tell me if this is gonna be alright?
 
Otherwise I will have to go ahead and rebuild.

Your hardware should not suffer
 
Your OS ...... it likes to be properly shut down

your links are identical.   

both say your PC are above expectations.  small variances like that could be due to what is running in the background when the PC has it's benchmark.   I'd also say you need to download a dedicated PC benchmark like PC mark.
 
if your system runs, OS has no errors, shuts down and starts just fine, then I wouldn't worry about it.   I'm willing to bet you didn't hurt your hardware.   You can also go into msconfig and do a dianostic boot to remove programs that might be taxing your system while you run your benchmark.   But I don't see anything wrong with your system. 

it's not accurate.  No CPU has 0% background processes.   The CPU is doing thousands of calculations when the OS is running.    Get a real benchmark 

I turned off the surge protector before I could turn off the power supply button to off. I had mistaken and not thought of turning the power supply off FIRST before that. That's what I did.

I did a CHKDSK and nothing came up and did mdsched too and there was hardware status error detected so I contacted Windows 10 support to see if they can restore some of my files and assumed maybe it was just my ram and he did tons of command prompts to fix the issue and here is the chat transcript. Tell me what you think guys
 
 

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Talk to a personAlejandra Calero has joined the chat
Microsoft Answer Tech













Thank you for contacting Microsoft Support. I am Alejandra Calero. How can I help you today?






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I might have a slight Windows corruption but it seems to be working in order as it should be






Thing is I made an accident by shutting off my surge protector and not shutting off my power supply button before shutting down the PC






So I rebooted the PC and I ran a benchmark to make sure nothing is damaged






I see. Well, I am really glad to know that you really take care of your PC.






I wish everybody is as caring as you are.






In order to check if there is corruption on your system we need to run a couple of scans on the computer, Derek.






And apparently both of my SSD and SSHD scores were bad so I ran a memory diagnostics and the results were mentioned that I have hardware problems detected. So I opened Event Viewer and it shows errors and I am not sure where to proceed next. I can assume I would need to shut down and test each ram to see if both ram works well or what? Do I need to RMA my Ram? I hope my motherboard is fine which I am sure it is






Ok_






Are you the Administrator of the PC?






I even ran a sfc/scan earlier and it said there was an windows corruption but it was repaired before I did a memory diagnostics and yes I am the administrator






Okay. Thank you.






Did you run the CHKDSK command in order to check the status of your hard drives?






yes they are both fine






One thing






Well, that is good to know.






I typed in CHKDSK and it said Warning! F/Parameter not specified then it ran CHKDSK in read only mode but it checked and said the files are fine






And are you receiving any blue screens? Or any error after this happened?






Is that something I should be worried what it said in the first part?






nope






No blue screens at all






Okay. That's good.






No, that is to let you know that the scan will not affect (change or fix) any error found on the PC.






It will just look for errors and point them.






Now, the Errors that you have seen in the Event Viewer are, at some point, normal, sometimes when a process is not being used it stops and creates one of those errors.






The good thing is that you ran the sfc scan as well, and any file corrupted was fixed as well.






If you want to reassure that all system files are fine we can run a DISM scan.






ok






Open Command Prompt with Administrator privileges.






And type the following command:
DISM /Online /Cleanup-Image /CheckHealth






You can Copy and Paste it.






ok






By way, Derek, here is your case number **********







Okay






Also, my rejoin link






 
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It says No component store corruption detected the operation completed successfully






ok np






So what does this mean?






That means that your system is okay.
Let's run another command:
DISM /Online /Cleanup-Image /ScanHealth






Okay it said No Component store corruption detected The operation completed successfully






Awesome.






So I can assume that my SSD and SSHD is just dandy and fine






And the last one:
DISM /Online /Cleanup-Image /RestoreHealth






okay






The restore operation completed successfully The operation completed successfully.






So what does this one do?






you restored my health to my pc? lol






Great. If there is any threat on the PC it should restore the health of it.






ok






LOL sounds really obvious when you put it like that.






yea






So is there another procedure?






Does this mean my RAM is corrupted a bit or something? Or is it my motherboard?






I am sure my processor is fine otherwise I wouldn't be talking to ya right now though. All I know there is a memory issue due to checking it by using the memory diagnostic






Unless this is something else.






Perhaps I need to test each ram stick and find out or what? I'll just wait til you figure out what else is up






I can easily go to best buy and replace a new ram lol






I see.






Yea I ran a mdsched the time it happened to see if it was the memory.






So I am not sure what specifically I should do next to determined if I really need to change my ram






Derek, by any chance do you have any Microsoft Store close to you?






Would reseating it make a difference which I doubt because it was a power down due to the surge protector and I should had shut it down via from the power supply button. I doubt my PSU is in bad shape at all cuz most of the time I know Power Supply has a fail safe protection I'm not so sure but it has a 10 year warranty and it's a GOLD version so I can assume it could work fine






A Microsoft store? Eh? What you mean?






I do have a Microsoft Store APP though lol






You mean like a PC shop?






Well there is one






not here but in Overland Park 30 mins from here






Yes, A Microsoft Store, like a little shop.






What about it?






You know I am using a desktop? Not a laptop?






In case you were thinking I was using a Microsoft Laptop






it's a custom built desktop






Well, the reason I am asking you that is because they can run a Diagnostic as well.
But, based on that you are telling me and all the scans you've ran and we ran together






We can make sure that your computer is behaving just fine.






but then why is there a memory diagnostic error on event viewer then?






If there is any harmful in your PC first symptom is to get slow performance, to get unresponsive programs, to get blue screens...






It said hardware error status detected during the test






I see






That is normal, as I mentioned to you before.






Well I ran benchmarks and the scores were lower for some odd reason






Okay well since we ran these commands I could probably run another benchmark and see how things run now






if nothing has changed then something has happened






When some processes are not being used  they did not start correctly they stop.






Like maybe something was degraded or what? this isn't even old






I see






That is actually not to damage the computer, not to damage any physical part of the PC.






Do you think Reformatting would not make a difference but it shouldn't be a Windows issue






Well I shut off the surge protector and I didn't shut off my power supply button to off like I was supposed to






So I assumed I did a hard shut down which can corrupt something






So I was concerned why my PC benchmark score was horrible on the SSD and SSHD






My processor and ram is fine and gpu






Windows have a repair system when this kind of things happen.






I even caught image tearing in some of my games which has never happened






I see






Windows have a repair system?






Okay o well






I know and understand how concerning this might be for you.






So this isn't ram related? It was a file corruption?






I would do it as well, and I know how much you take care of your PC and that's great.






Specially when is a custom build PC, which is really great.






No, it is not.






And as you can see all the corruption scans are doing just fine as well.






If you want, we an run the diagnostic tool again and tell me the exact error you receive.






ok
 
So this just happened. I am about to find out if my desktop is okay or not.






 

I think it's ram issue. I may have to replace my ram but I am going to do another memory test and see if the ram cache is ruined or something? Should I boot the ram each stick and do a test on each stick to see if either work? Would that be efficient to see which ram is a faulty?

I ran both with Memory test using Windows 10 method instead. I ran both ram and they said hardware issue detected
So I shut down and tested each ram in the same slot and they both work fine? I was baffled. So I ran a CHDKS and SFC/SCANNOW and they work fine but that was during both rams were in the motherboard.
So I have no idea what to do. I may have to contact ASUS and get to the bottom of this. Nothing is wrong so I am confused. I did not run the Memtest86. That's just an alternative heavy test and perhaps I should try that method. I am gonna test this again to see if anything is wrong. I doubt something is. I even posted a note on my wall to remind myself to NEVER shut down the surge protector before shutting down the power supply button again ever! UGH! This is a brand new system and I have no time to rebuild let alone spend money on it again. I worked my butt off so hardcore on this because I have a medical condition that prevents me from diverting attention on fixing this but it worked out well in the end. I am not going to let this discourage me and things can easily be replaced. I am nearly temped to just start all over and rebuild and not miss a beat. I am a picky guy and I can't stand seeing my components destroyed because I had tons of PC problems in the past and I had an old Ivy bridge that lasted for 7 years and this ASUS ROG STRIX Z390 GAMING -E is the best I own so far and never had problems til now! UGH! Thanks for helping guys!

I would be a bit surprised if it damaged anything if it was a one time event that it happened. A lot of people have power outages and computers don't die often as a result of it. That said it's good to invest in a battery backup. If you did have a problem I would think it would be mostly in the PSU. To the computer hardware itself getting power and not getting power happens all the time as it processes it as a 1 or a 0.

Hoggle
I would be a bit surprised if it damaged anything if it was a one time event that it happened. A lot of people have power outages and computers don't die often as a result of it. That said it's good to invest in a battery backup. If you did have a problem I would think it would be mostly in the PSU. To the computer hardware itself getting power and not getting power happens all the time as it processes it as a 1 or a 0.

I would definitely recommend a battery backup since a surge protector won't always protect a pc during power surges and outages. I would know this from personal experience since the small town I used to live in was prone to real bad power issues during storms and as such the old motherboard got screwed up pretty badly.