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weird stutters a while after rebooting

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flyinion
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2019/02/21 18:14:35 (permalink)
I wasn't quite sure which forum to put this in.  I'm not 100% sure when it started but I believe a few weeks ago when I finally took the 1809 Win10 update.  On a fresh reboot games work no problem.  After a while any games I play (WoW, Diablo3, PoE, etc) will gain a random FPS drop that last just a split second.  In PoE with the different statistics up like FPS etc. there is a graph called "frame time" and when the effect happens in PoE at the same time as the fps drop spike there's a frame time spike.  I have no idea what is going on or where to look.  Nothing is showing in the event log and nothing obvious is showing in Task Manager as eating up memory or anything like that.  I also just uninstalled 418.81 drivers and put 417.71 back in that I was running before the 1809 update and still having the issue.  Could this be a hardware issue like needing to reseat something?  It's so weird that it only happens after the system has been up for a while.  On a fresh boot I can game fine for a few hours with no issues.

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#1

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    Sajin
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    Re: weird stutters a while after rebooting 2019/02/21 20:32:09 (permalink)
    Something in the background is most likely causing the issue if your hardware clocks are normal when playing. Sounds like you may need to try rolling back your os.
    #2
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/21 22:01:59 (permalink)
    Sajin
    Something in the background is most likely causing the issue if your hardware clocks are normal when playing. Sounds like you may need to try rolling back your os.




    Can't roll back, it's been long enough it already auto-deleted the folder.

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    #3
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/22 00:43:33 (permalink)
    Sajin
    Something in the background is most likely causing the issue if your hardware clocks are normal when playing. Sounds like you may need to try rolling back your os.


    My other thought was maybe I didn't really notice it earlier because I was mostly playing WoW for the last few months and could have assumed it was some normal graphics lag that happens in large group stuff and maybe it's a GSync issue?  I've only had my GSync capable monitor since the end of summer and I have it in a dual monitor config with a 60Hz Dell, the Asus is set to 120.

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    #4
    Sajin
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    Re: weird stutters a while after rebooting 2019/02/22 00:46:11 (permalink)
    Doubt it's a g-sync issue. I run g-sync all the time when I game. Never seen an issue like that.
    #5
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/22 13:53:25 (permalink)
    Sajin
    Doubt it's a g-sync issue. I run g-sync all the time when I game. Never seen an issue like that.




    Yeah it was the only other thing I could come up with.  There's nothing obvious in task manager taking stuff up and nothing really new that I've installed so it's weird.  Maybe it's just time to build that new system.  This one is 4.5 year old now, though the windows install is from the middle of last year when I finally upgraded my OS drive to a SSD.  1803 was the originally installed windows version on it, so it's not like it's years old with multiple semi-annual releases stacked on top of each other.  I guess I could post a screenshot or two or a text list of the running tasks to see if anything is a known cause of problems like this if that would be of any use.
     
    edit:  I even ran HW Monitor last night while the issue was present to see if it would pick up anything like voltage drops indicating my PSU might be going or something.  Nothing obvious there either with voltages or temps anywhere.  I guess that's good since I wouldn't expect a reboot to fix things for a while like it does if it was the PSU going.  That would seem like something that would be a constant problem.  
    post edited by flyinion - 2019/02/22 13:57:24

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    #6
    Sajin
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    Re: weird stutters a while after rebooting 2019/02/22 14:00:46 (permalink)
    Might be time to try a clean install of windows onto a spare storage device just for testing.
    #7
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/22 14:17:14 (permalink)
    Sajin
    Might be time to try a clean install of windows onto a spare storage device just for testing.


    Spare storage device.  That's funny lol.  I'm going to give everything a good cleaning this weekend, it's been a couple months, and probably re-seat everything.  After that I'll double check that there aren't newer drivers for my built in LAN and/or try using the built in wifi instead in case it's a network issue somehow.  Also going to try disabling some random background apps like the Creative Cloud updater stuff and see what happens.

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    #8
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/23 02:04:43 (permalink)
    So, yeah wifi only (have used it extensively in the past) didn't fix it so it's definitely not a network issue.  Definitely planning to do that clean/reseat thing and will try disabling some stuff like Adobe CC updater/etc. in case a recent update is buggy.  Since it seems like it would be a video issue though, and remembering that major semi-annual updates like to screw up the Nvidia drivers I went and ripped them out with DDU, reboot with no network connection, and reinstalled the 417.71.  I'm hoping that will do it.  Windows kept trying to reinstall 388.13 with the network connected, plus whatever might have been leftover from having earlier 400 series drivers installed before the 1809 updated a few weeks back.  Fingers crossed that this fixes it.
     
    edit:  Also to note, I noticed glitches in playback of youtube videos in Chrome this evening.  Not sure if that's just something unrelated.  I could skip back and replay and have it glitch in different spots the next time through.  No audio issues just video issues.

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    #9
    GGTV-Jon
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    Re: weird stutters a while after rebooting 2019/02/23 09:48:30 (permalink)
    I watched this video from GN last night and he went over some stuff at about the 3 min mark that made me think of your issue, you will probably want to watch from about the 2 min to 4 min mark
     
    https://youtu.be/V5KeR_-9oCw
     
     
    This video was about the 20** series cards with DLSS and DXR on / off - I am not sure what (if any of those 2) options you have available too you and what you are using, just throwing this out there


    #10
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/23 21:57:37 (permalink)
    GGTV-Jon
    I watched this video from GN last night and he went over some stuff at about the 3 min mark that made me think of your issue, you will probably want to watch from about the 2 min to 4 min mark
     
    https://youtu.be/V5KeR_-9oCw
     
     
    This video was about the 20** series cards with DLSS and DXR on / off - I am not sure what (if any of those 2) options you have available too you and what you are using, just throwing this out there




    Yeah I don't have access to those features.  The wiping of the Nvidia drivers with DDU and reinstall seems to have made an improvement.  It's not perfect after the system has been back up for about 19 hours now but that could maybe just be random online game issues.  Or I could still have something actually in the background affecting things too.  Either way I no longer feel the need, right now at least, to reboot before getting into a game.  We'll see how long that last though or if it comes back.

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    #11
    flyinion
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    Re: weird stutters a while after rebooting 2019/02/25 23:19:31 (permalink)
    Well, that didn't last long.  Ugh, getting tired of having to reboot right before gaming every freaking time.

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    #12
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/26 16:14:35 (permalink)
    Still not sure what is going on.  I'm going to assume at this point that the upgrade to 1809 did something when I took it back in February but it's too late to roll back.  I don't know if it's some corruption from the update, or something in the update itself not playing nice with my hardware (Spectre/Meltdown fixes etc that weren't in 1803).  It's just so weird that it only happens after the system has been rebooted for a while.  I've tried everything.  Cleaned the system out, reseated everything including the CPU, shutdown processes one at a time in task manager once the problem appears and test to see if it's gone.......none of the obvious running stuff helped (Creative Cloud, Nvidia Container stuff, controller profiler stuff, background updaters, etc).  I think it's to the point where I either need to do a windows refresh where it wipes your data/etc, or boot up a USB drive and do  a format/reinstall type fresh install.  Not sure which way to go there.

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    #13
    bdary
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    Re: weird stutters a while after rebooting 2019/03/27 09:19:55 (permalink)
    Personally, if I was in your situation, I would move all my Library stuff, Docs, Pics, Music etc, to a different drive and do a fresh install on a formatted drive.


     
     
     
     
     
     
     
     
     
    #14
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/27 09:58:28 (permalink)
    bdary
    Personally, if I was in your situation, I would move all my Library stuff, Docs, Pics, Music etc, to a different drive and do a fresh install on a formatted drive.



    That's probably what's going to happen.  I've done a last ditch fix attempt last night.  We'll see if it helps.  There was a beta BIOS released about a year ago that was Spectre/etc. type fixes.  I never installed it because it's "beta" but it's been long enough that if there was an issue Asus would have put a new one out by now.  The previous update was like 2.5 years before that since it's an old board.  I was just thinking maybe some new fixes in 1809 were causing some issues and maybe a patched BIOS might help out.  I doubt it highly but figured it wouldn't hurt to at least try.  I don't see anything off with voltages in the monitors but is it possible it's somehow the PSU?  I just don't see how that could be the case though.  I wouldn't expect a reboot to fix it if it was a PSU issue.  

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    #15
    bdary
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    Re: weird stutters a while after rebooting 2019/03/27 10:20:21 (permalink)
    Based on everything you've described, if it were a PSU issue, I'd think it would be more evident.  More frequent or complete shutdowns...  If you go the fresh OS install route, at least you'll have a clean install and one big thing ruled out if the issue persists afterward.


     
     
     
     
     
     
     
     
     
    #16
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/27 10:35:06 (permalink)
    bdary
    Based on everything you've described, if it were a PSU issue, I'd think it would be more evident.  More frequent or complete shutdowns...  If you go the fresh OS install route, at least you'll have a clean install and one big thing ruled out if the issue persists afterward.




    Yeah, I was trying to avoid it since I was planning to do a new system build soon.  That's been pushed out to wait for the new Ryzen stuff to see how it compares.  Still, I hate reinstalling Windows and all my stuff in general though so in this case I'll probably just reinstall only what I need for the next few months while I wait.  That way I get to hopefully fix this issue, and not have to go through the pain of two full OS/software reinstalls within months of each other.

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    #17
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/28 09:45:24 (permalink)
    Hmmmm, well I'm probably still going to have to reinstall, but I potentially found something last night and I'm hopeful it helps.  I've been noticing for a while now weird flickering on my desktop.  More so it seemed (but I'm not sure) after the system had been up for a while.  Did some  looking and turns out it's related to having the Win10 feature for slideshow background and "automatically choose a color from my background" enabled.  Every time it does that it forces a refresh of Explorer.  For some reason I also had the slideshow set to 1 minute, and on two monitors using a theme that individually changes the background on each, yeah. 
     
    Now, that still doesn't explain why there's no gaming issues at boot, but at least I figured out the flashing/flickering and things like the file manager resetting to the top of the list "randomly" while looking in a folder.  I'm hoping it's related to the frametime spike/fps drop spikes though.  Like maybe after hours of doing that every minute it starts bugging out having issues or something and the reboot fixes it for a bit.  For now I set a static color and fixed the slideshow timer to a more reasonable time.  If I'm still having issues tonight but it's "better" than it was, I'll go back to a static desktop image and see what happens between today and the weekend.  I still think something in 1809 caused this or made it worse because I've been running this theme since last fall when I got my dual monitor setup. 

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    #18
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/28 22:35:34 (permalink)
    Soooo, yeah, this is embarrassing but yeah it seems to be behaving finally.  My understanding is the explorer reloading with the color change and causing flickering/etc. is sort of a Win10 bug, but it also having that frametime spike effect after being booted for a while seems like a weird side effect.  Like after reloading so many times it starts causing a problem.  I tested at lunch today and then again just now almost 24 hours later and no issues that I could "feel" or detect via just gameplay feel or watching monitoring like the frametime & fps graphs in Path of Exile.  I'm going to keep monitoring but after weeks of having to reboot daily or more before playing anything, I'm cautiously optimistic that I will NOT be having to reinstall windows this weekend.

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    #19
    bdary
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    Re: weird stutters a while after rebooting 2019/03/29 10:25:03 (permalink)
    Interesting find.  Hope that was it and you're all set without needing a fresh OS install...


     
     
     
     
     
     
     
     
     
    #20
    Sajin
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    Re: weird stutters a while after rebooting 2019/03/29 16:58:56 (permalink)
    bdary
    Interesting find.  Hope that was it and you're all set without needing a fresh OS install...


    +1
    #21
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/29 18:52:35 (permalink)
    bdary
    Interesting find.  Hope that was it and you're all set without needing a fresh OS install...


    Sajin
    bdary
    Interesting find.  Hope that was it and you're all set without needing a fresh OS install...


    +1





    Me too, I'll know more later when I do more gaming.  It was fine last night.  Overall desktop response is seeming snappier.  It use to lag a bit opening the start menu etc after being up for a day etc. and it's not doing that so far either.

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    #22
    flyinion
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    Re: weird stutters a while after rebooting 2019/03/30 15:55:21 (permalink)
    Well, after 3 days of up time I'm going to have to confirm that the "automatically pick a color from my background" checkbox probably combined with the accidentally having my slideshow background on a 1 minute change timer seems to have been responsible for the weird fps drops in addition to the other problem I fixed of the desktop constantly flashing.  It's been 64 hours since I rebooted and still no sign of issues.
     
    edit:  I'm also irritated to a degree that it was something so simple.  Here's the list of other things I tried all with no effect of course.....
    cleaning out the case and reseating everything including the CPU
    new BIOS
    kept grabbing latest Windows updates in case it was something in 1809
    closed running apps in task manager (and even restarted explorer.exe one time) one at a time and tested each time.
    Memtest86
    various OC stability tests to check for instability/corruption/possible malfunctioning hardware
    Double checked all drivers were up to date including system stuff in Device Manager
    Probably some other stuff I've forgotten now
    post edited by flyinion - 2019/03/30 16:01:19

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    #23
    bdary
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    Re: weird stutters a while after rebooting 2019/03/31 08:44:04 (permalink)
    Sounds like you got it...


     
     
     
     
     
     
     
     
     
    #24
    Sajin
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    Re: weird stutters a while after rebooting 2019/03/31 09:08:22 (permalink)
    flyinion
    Well, after 3 days of up time I'm going to have to confirm that the "automatically pick a color from my background" checkbox probably combined with the accidentally having my slideshow background on a 1 minute change timer seems to have been responsible for the weird fps drops in addition to the other problem I fixed of the desktop constantly flashing.  It's been 64 hours since I rebooted and still no sign of issues.
     
    edit:  I'm also irritated to a degree that it was something so simple.  Here's the list of other things I tried all with no effect of course.....
    cleaning out the case and reseating everything including the CPU
    new BIOS
    kept grabbing latest Windows updates in case it was something in 1809
    closed running apps in task manager (and even restarted explorer.exe one time) one at a time and tested each time.
    Memtest86
    various OC stability tests to check for instability/corruption/possible malfunctioning hardware
    Double checked all drivers were up to date including system stuff in Device Manager
    Probably some other stuff I've forgotten now



    #25
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