EVGA

Display goes off and gpu fans turn very fast

Author
Th3W4sp
New Member
  • Total Posts : 61
  • Reward points : 0
  • Joined: 2019/02/15 10:50:41
  • Status: offline
  • Ribbons : 0
2019/02/15 10:53:39 (permalink)
Hello guys,
I have a Evga GTX 1070Ti black edition graphics card. There is no problem in normal use and everyday work. Shortly after the game, the computer freezes and I''m kick out of the game. When I kicked out, sometimes I get an error(dxgi_error_device_hung). Sometimes the image goes and gpu fans are turning very fast. It happened twice. I''ve tried different nvidia drivers. Nothing changed. I''m telling you once again that there''s no problem with everyday work. The problem is when I enter the game. I just bought my graphics card. I think the problem is with the video card or power supply. What do you think?
 
I tried it today
I installed the Aida64 program. I created an alarm above 75 degrees for the GPU temperature. I got into the game, the alarm rang about 30 seconds later. I did the system stability test with Aida64. Failed. There was a similar problem in the game. The screen goes out and Gpu fans turn 100%.
  • AMD Ryzen 7 2700X 3.70 GHz 20MB AM4 12NM
  • Asus B450 Tuf Plus Gaming 2133MHz-3200MHz(OC) AM4 ATX Anakart
  • EVGA GTX1070Ti SC Black Edition 8GB GDDR5 256Bit Nvidia GeForce DX12 
  • Corsair 16GB(2x8) Vengeance Lpx Siyah 3000MHz CL16 DDR4 RAM
  •  Sandisk 120GB SSD Plus 400MB SATA SSD
  • WD 1TB Blue 64MB 7200rpm
  • XIGMATEK TAURO 80PLUS BRONZE 600W(2 years old)
post edited by Th3W4sp - 2019/02/15 13:14:44
#1

8 Replies Related Threads

    bcavnaugh
    The Crunchinator
    • Total Posts : 38977
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: Display goes off and gpu fans turn very fast 2019/02/15 11:07:06 (permalink)
    Welcome to the Forum
    Use Programs and Features and remove all the NVIDIA Drivers and Software. (You might need to disconnect from the Internet)
    Run DDU in Save Mode and it will restart the computer into Safe Mode and run DDU to clean up and then restart the computer
    Install the Graphics Driver and PhysX Drivers only and do not install GFE.
    Did you buy your card New or Used?
    75 degrees C is OK for this card, if the Card is Used or over 2 years old you might want to change the TIM.
    If your Graphics Card has 2 Power Connectors then you should be using 2 Separate PCIe Power Cables from your Power Supply to your Graphics Card.
    post edited by bcavnaugh - 2019/02/15 11:16:04

    Associate Code: 9E88QK5L7811G3H


     
    #2
    Th3W4sp
    New Member
    • Total Posts : 61
    • Reward points : 0
    • Joined: 2019/02/15 10:50:41
    • Status: offline
    • Ribbons : 0
    Re: Display goes off and gpu fans turn very fast 2019/02/15 11:09:09 (permalink)
    Thanks. Very kindly
     
    My graphics card is new, about 1 month old.  I installed a clean installation after I tried DDU.
    post edited by Th3W4sp - 2019/02/15 11:32:30

    Attached Image(s)

    #3
    bcavnaugh
    The Crunchinator
    • Total Posts : 38977
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: Display goes off and gpu fans turn very fast 2019/02/15 11:41:20 (permalink)
    Yep! looks New.

     
    Is the Bios on your Motherboard Current?
    Set the CPU and Memory on the Motherboard back to Auto, that is NO OC and see how it does.
    Version 1201 2018/12/28  is the Current Bios https://www.asus.com/us/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk_Download/
    Being an AMD Motherboard you should update the Chipset Drivers as well Version 18.50.06 2019/01/23
    post edited by bcavnaugh - 2019/02/15 11:45:54

    Associate Code: 9E88QK5L7811G3H


     
    #4
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Display goes off and gpu fans turn very fast 2019/02/15 13:07:08 (permalink)
    Yeah, that psu is suspect.
    #5
    Th3W4sp
    New Member
    • Total Posts : 61
    • Reward points : 0
    • Joined: 2019/02/15 10:50:41
    • Status: offline
    • Ribbons : 0
    Re: Display goes off and gpu fans turn very fast 2019/02/16 05:27:35 (permalink)
    I tried something different today.  I  clamped the PCE-I (6   2) power cable connected to the video card with my hands. Then I started a system stability test with Aida64. I kept squeezing it with my hands to power cable for about 5 minutes. And yes, the problem is solved. I think the power cord is worn or damaged. I just ordered a new PCI-E power cord. When I test it with the new cable, I will share the results with you. Thank for your help. 
    #6
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Display goes off and gpu fans turn very fast 2019/02/16 11:55:03 (permalink)
    Th3W4sp
    I tried something different today.  I  clamped the PCE-I (6   2) power cable connected to the video card with my hands. Then I started a system stability test with Aida64. I kept squeezing it with my hands to power cable for about 5 minutes. And yes, the problem is solved. I think the power cord is worn or damaged. I just ordered a new PCI-E power cord. When I test it with the new cable, I will share the results with you. Thank for your help. 


    Hope the new cable is compatible with your psu. If it isn't you could fry something.
    #7
    Th3W4sp
    New Member
    • Total Posts : 61
    • Reward points : 0
    • Joined: 2019/02/15 10:50:41
    • Status: offline
    • Ribbons : 0
    Re: Display goes off and gpu fans turn very fast 2019/03/16 12:03:18 (permalink)
    Hello,
    I bought new PCI-E power cord. Then I bought a new power supply. Better and stronger but nothing changed. I started a RMA and I sent my graphics card to Evga

    Have a nice day
    #8
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49167
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Display goes off and gpu fans turn very fast 2019/03/16 13:32:46 (permalink)

    #9
    Jump to:
  • Back to Mobile