EVGA

z390 FTW appears used out of factory sealed box.

Author
Post
Essentials Only Full Version
Wesley_Fraser
Superclocked Member
  • Total Posts : 126
  • Reward points : 0
  • Joined: 2008/04/26 15:40:19
  • Status: offline
  • Ribbons : 1
2019/02/01 22:31:27 (permalink)
I recently purchased a z390 FTW board for a friend. After inspecting the board it is clear this brand new factory sealed board has been used. With still waiting on parts there is no way for him to test if the board works. After many motherboards throughout the years through EVGA I have personally never seen this from a board fresh from the factory. There are fingerprints on the back plate for the CPU as well as a weird film on many parts of the board. Is this normal manufacturing processes now or are refurbished board now being packaged and sold at the retail price? Note all images have been resized to meet 500kb limit.

 

Attached Image(s)







#1

7 Replies Related Threads
    ErinW
    EVGA Alumni
    • Total Posts : 1149
    • Reward points : 0
    • Joined: 2014/06/03 06:51:53
    • Status: offline
    • Ribbons : 3
    Re: z390 FTW appears used out of factory sealed box. 2019/02/01 23:04:55 (permalink)
    Where did you purchase the board? 
    #2
    Wesley_Fraser
    Superclocked Member
    • Total Posts : 126
    • Reward points : 0
    • Joined: 2008/04/26 15:40:19
    • Status: offline
    • Ribbons : 1
    Re: z390 FTW appears used out of factory sealed box. 2019/02/02 12:32:24 (permalink)
    Erin,
    The board was purchased and fulfilled by  Amazon.com Services, Inc. The board has been returned to Amazon for replacement. If desired I can attach the invoice with personal information blanked out. 






    #3
    Delirious
    EVGA Forum Moderator
    • Total Posts : 17474
    • Reward points : 0
    • Joined: 2007/11/15 13:34:04
    • Location: at my computer
    • Status: offline
    • Ribbons : 61
    Re: z390 FTW appears used out of factory sealed box. 2019/02/02 12:48:32 (permalink)
    ok. I've had used stuff show up at my door from Amazon that was purchased new.  

    "Be quick to listen, slow to speak and slow to anger" 
    Affiliate Code XZUMV9TJW5
    Associate Code: 7PM43CU71IB2IAP
    education may be expensive but wait until you get the bill for ignorance
    A wise man once said that we can't make anyone feel or do anything. We can throw things into the wind, but it's up to each person to decide how they want to react, where they want to stand when things fall.
    #4
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 102260
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Netherlands
    • Status: offline
    • Ribbons : 84
    Re: z390 FTW appears used out of factory sealed box. 2019/02/02 12:50:26 (permalink)
    Delirious
    ok. I've had used stuff show up at my door from Amazon that was purchased new.  


    Sadly this happens sometimes and not just on Amazon but other websites as well.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #5
    Cordorb
    SSC Member
    • Total Posts : 635
    • Reward points : 0
    • Joined: 2007/03/18 22:27:50
    • Status: offline
    • Ribbons : 2
    Re: z390 FTW appears used out of factory sealed box. 2019/02/02 17:19:48 (permalink)
    The other give away ( but not seen in the pictures) is the many small shrink plastic cover film on on items on the  front of the board.
     
    There are many and how easy they come off seems to be related to how long they had to dry out.

     
     
    #6
    snake_solid
    Superclocked Member
    • Total Posts : 150
    • Reward points : 0
    • Joined: 2019/01/21 12:33:36
    • Status: offline
    • Ribbons : 0
    Re: z390 FTW appears used out of factory sealed box. 2019/02/04 17:51:36 (permalink)
    Wesley_Fraser
    I recently purchased a z390 FTW board for a friend. After inspecting the board it is clear this brand new factory sealed board has been used. With still waiting on parts there is no way for him to test if the board works. After many motherboards throughout the years through EVGA I have personally never seen this from a board fresh from the factory. There are fingerprints on the back plate for the CPU as well as a weird film on many parts of the board. Is this normal manufacturing processes now or are refurbished board now being packaged and sold at the retail price? Note all images have been resized to meet 500kb limit.

     


    Don't worry it's totally normal, brand new motherboards are manufactured and tested by employees most of the time with naked fingers without any gloves !! I've also bought a brand new Z390 FTW and mine was exactly like yours !! The stickers on the i/o aluminium cover are for protection !! There was no point in sending it back to Amazon !!!
    Here is in a Gigabyte factory how are made motherboards to have an idea !! 
    youtube.com/watch?v=bR-DOeAm-PQ
     

    EVGA Z390 FTW | 9600K 5.0GHZ 1,25v (auto) | 4x4GB BALLISTIX ELITE 3200 CL16 XMP 1,35v @ 4133 CL19 1,35v | EVGA GTX 1060 6GB SUPERCLOCKED | 
    #7
    snake_solid
    Superclocked Member
    • Total Posts : 150
    • Reward points : 0
    • Joined: 2019/01/21 12:33:36
    • Status: offline
    • Ribbons : 0
    Re: z390 FTW appears used out of factory sealed box. 2019/02/19 16:31:07 (permalink)
    Wesley_Fraser
    I recently purchased a z390 FTW board for a friend. After inspecting the board it is clear this brand new factory sealed board has been used. With still waiting on parts there is no way for him to test if the board works. After many motherboards throughout the years through EVGA I have personally never seen this from a board fresh from the factory. There are fingerprints on the back plate for the CPU as well as a weird film on many parts of the board. Is this normal manufacturing processes now or are refurbished board now being packaged and sold at the retail price? Note all images have been resized to meet 500kb limit.

     


    So how is your new board ?

    EVGA Z390 FTW | 9600K 5.0GHZ 1,25v (auto) | 4x4GB BALLISTIX ELITE 3200 CL16 XMP 1,35v @ 4133 CL19 1,35v | EVGA GTX 1060 6GB SUPERCLOCKED | 
    #8
    Jump to:
  • Back to Mobile