Hello, I submitted a request for a step up back in early September last year. I am stepping up from a 1080Ti to a 2080 (around same performance but with new features). In my account, it states that the process is still "In Queue". I know there was going to be a long wait and there isn't a definite time frame for stepping up to new cards, but I was noticing that some people posting that they received their step ups in the forum.

I know this might not be possible to check but is it possible to see where I am in the queue? Or at least an estimate on the remaining wait time? Months? Years? (I hope I get my card before 2020!) Again, this is just a concern since there is very limited information on the situation (e.g. was there a problem at the factory? were there so many requests? etc.).
 
Thank you

5 months waiting ?  WOW.
 
Especially on cards that according to multiple news sites all say they aren't selling very well.  They are all in stock at all the usual places too.  Seems like the requests could be filled faster than that.?   
 
 But of course, what do I know.?  Maybe it is more of a manpower/ logistics issue than an availability problem. ?
 It takes a lot of time to manually process every request & verify info....It's not like an easy automated procedure.

Thanks for posting this as I am also in the queue with no information.
 
Just for reference, per the email rec'd from EVGA, I entered the step-up process for this card on Sept 22nd, 2018
 
Might be interesting to see what others have experienced as well.

Receiving my card today, submitted 9/20/18 7:42 pm

Ok, update.
Got thru to step 5 and shipped last Saturday. Rec'd by EVGA on Thursday, now waiting for shipping of the new card to be confirmed.