I get it, things happen. Worlds aren't perfect. I'm human too. But now I'm getting frustrated. I've kept my cool, I've maintained composer. But now I'm done. 100% done. I don't even care if you take this card back, I don't care if you refuse me for RMA. I'm frustrated, I'm over the top. I was originally treated like crap, couple of you made up for it, but too many dots have been drawn, and now there's a line. I'm not even going to type it all out, you can view my other threads in this very forum. 
 
Got the 2nd RMA card back today. I was promised everything was "double checked" on this card, and to not worry. In fact that rep was so freaking awesome I believed him. I complimented everyone how well they pounced on it. I'm literaly clicks away from buying an 2080. In fact I even was looking at B-stock 1080 Ti's FTW3 Hybrid you have for $650. Because I NEED to upgrade my 980 Ti. Now you can rest assured it will not be an EVGA. You can rest assure this will be the last EVGA product I buy. 560 Ti, 2 570s in SLi, 970 ACX2.0, 980 Ti, Supernova 650, and 850 G2.
 
This new RMA I received just shows how little care this, and how inconsistent the process is, after delays due to your inventory, after receiving a bad RMA. This card, clearly shows, no one cares.  After seeing you refuse someone else in this forum a RMA for a damaged PCB, and then to send me a card with a damaged PCB is just not right. There are what I assume brown out spots on the PCB. There are 2 chips in the lower portion of the PCB, there is a brown build of of some kind of residue near the IO in 4 spots, plexi is scratched, again. And to top it off theres a hair sticking out of the fan, this card hasn't even been plugged in yet (that was more just for the me trying to remain sensible and comical). But seriously I'm concerned to even plug this thing in! 
 
Anyways that's enough from me. I'm not sure which way this post will go. Either people will swoop in and apologize, or I'll be written off as a bad customer. Who knows, but fact remains. I'm a legit customer that buys EVGA, and I'm dissapointed. I'm upset, I'm frustrated. We are going on week 4 of a painfull process. Thank god my 970 works as a good backup.
 
https://imgur.com/5PzinmG
 
https://imgur.com/yUnTb9x
 
https://imgur.com/gWpp2ZF

Hello kladd85! I apologize if you've experienced any difficulty with our RMA service. I will follow up with you personally to resolve the issue. Please check your e-mail inbox shortly.

Does anyone know if Adam has gone home for the day?
 
EDIT** Nevermind he followed up with me.

Long time member here. I've never gotten back a perfect RMA'd card either. There's always flaws here and there. Funny thing is ... I've RMA'd from other major brands and have never had "flaws" in their replacement products. I love the evga SUPPORT... but their QA on replacement parts has always needed some work. 

..(latest rma gpu is faulty and I have to send back. had it for just 3 weeks .. but notice how the label is coming unglued and cannot be re-stuck down. the gpu arrived like this along with nicks and scratches.