LegitM8
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I recently got a new GPU and when im gaming or watching twitch//youtube both my monitors will go black and i have to manually restart my desktop. I dont have anything overclocked and i made sure my psu was properly connect to my gpu. If anyone can help it would be great. Heres a pic of my specs and some numbers. 
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bcavnaugh
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/12 17:58:53
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Information about your Computer to allow members to help you. Motherboard Make: Model: Bios Version: Is Bios Current Yes or No. CPU Model: Settings: Memory Make: Model: Settings: GPU/Video Card Make: Model: Driver Version: GPU/Video Card Make: Model: Driver Version: GPU/Video Card Make: Model: Driver Version: PSU Make: Model: AGE: Using One PCIe Power Cable or Two Separate PCIe Power Cables? Location US, EU, Other for Voltage or Power. Monitor Make: Model: Video Cable Type Used: Monitor Make: Model: Video Cable Type Used: Monitor Make: Model: Video Cable Type Used: TV’s Make: Model: Video Cable Type Used: Other PCI/PCIe installed Devices Make: Model: Slot Number Installed: Driver Version: Other PCI/PCIe installed Devices Make: Model: Slot Number Installed: Driver Version: OS: OS Version: Service Pack Level: Windows/Patch Level:
post edited by bcavnaugh - 2018/12/12 18:07:57
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HeavyHemi
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/12 18:09:03
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LegitM8
I recently got a new GPU and when im gaming or watching twitch//youtube both my monitors will go black and i have to manually restart my desktop. I dont have anything overclocked and i made sure my psu was properly connect to my gpu. If anyone can help it would be great. Heres a pic of my specs and some numbers.
A quick rundown of your basic hardware would be nice...particularly the age model and power output of your PSU.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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_AlanT
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/15 06:35:51
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Without any further information I'm going to take a shot in the dark and say its a stability issue with the PSU. 
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Sajin
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/15 14:47:18
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Do the fans on your gpu spin up to max speed when the black screen occurs?
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LegitM8
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/15 15:01:14
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Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 4930K @ 3.40GHz 12 cores
Ivy Bridge-E 22nm Technology
RAM
16.0GB Single-Channel DDR3 @ 800MHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 LE (LGA2011)
Graphics
G246HYL (1920x1080@60Hz)
K222HQL (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 Ti (EVGA)
Storage
232GB Samsung SSD 840 EVO 250GB (SATA (SSD))
931GB Seagate ST1000DM003-1ER162 (SATA )
650 W PSU
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squall-leonhart
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2018/12/15 23:37:44
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turn off VTD
do not run Corsair iCUE or Link.
CPU:Intel Xeon x5690 @ 4.2Ghz, Mainboard:Asus Rampage III Extreme, Memory:48GB Corsair Vengeance LP 1600
Video:EVGA Geforce GTX 1080 Founders Edition, NVidia Geforce GTX 1060 Founders Edition
Monitor:BenQ G2400WD, BenQ BL2211, Sound:Creative XFI Titanium Fatal1ty Pro
SDD:Crucial MX300 275, Crucial MX300 525, Crucial MX300 1000
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Phantom 820, PSU:Seasonic X-850, OS:Windows 7 SP1
Cooler: ThermalRight Silver Arrow IB-E Extreme
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LegitM8
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/03 16:41:48
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They spin at the same speed, everything still seems to work for about 10 more seconds ( Like sound ) and then after those 10 seconds i have to manually reset my computer via power button.
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Sajin
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/03 18:21:04
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HeavyHemi
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/03 19:33:13
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LegitM8
They spin at the same speed, everything still seems to work for about 10 more seconds ( Like sound ) and then after those 10 seconds i have to manually reset my computer via power button.
Well, there are two mostly likely culprits. The GPU or the PSU. This is one of those 50-50 deals where your symptoms could be either. I tend to lean toward it being a GPU issue as you're seeing this more or less on the desktop under a light load. Do you have another PSU or a local shop?
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
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LegitM8
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/15 15:25:25
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I don't sadly, this wasn't happening before with my old GPU so should i try making a warranty claim and get a new one? Or would you recommend trying a new PSU? Too bad their isnt a software that i could download so i would know xD
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Sajin
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/15 15:35:03
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Maybe it's just a driver issue. See if doing #2 listed here fixes the issue for ya.
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LegitM8
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/17 09:20:11
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It didnt work, thanks tho for trying :)
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Sajin
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Re: Ill be doing anything ( Twitch & or gaming ) And both my monitors will go black.
2019/01/17 10:49:40
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I'd suggest testing the card in another good known working pc that way you can know for sure where the issue is coming from.
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