EVGA

Step up program (GTX 1070 to RTX 2070) stuck in Queue Complete -> Pending

Author
enovations
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2018/01/21 12:52:12
  • Status: offline
  • Ribbons : 0
2018/11/01 13:07:56 (permalink)
Hello all,
 
I did a quick search to the forum and I did not find anything related to my problem/question. A couple of months ago I bought a GTX 1070 specifically from EVGA because it provides upgrade options to the buyer. At the time I really needed the card right then and there and could not wait for the RTX to be available. I mainly use the card for machine learning and I am interested to upgrade to the RTX 2070 due to tensor cores.
I have started my step up program immediately when the RTX 2070 cards became available. That is almost two weeks ago. Since then the process has been stuck in Queue Complete -> Pending. Does anyone know how long I have to wait? 
 
PS. I am not interested in any other GTX cards (they are only relatively better for the use I want them and upgrade price difference cannot be justified) and the other two RTX cards are way above my budget.
 
Thank you in advance
enovations

Attached Image(s)

#1

3 Replies Related Threads

    enovations
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2018/01/21 12:52:12
    • Status: offline
    • Ribbons : 0
    Re: Step up program (GTX 1070 to RTX 2070) stuck in Queue Complete -> Pending 2018/11/01 13:29:31 (permalink)
    Thank you for the prompt response and clarification! I do not mind waiting (current card works wonderfully)
    #2
    c0d3man
    New Member
    • Total Posts : 21
    • Reward points : 0
    • Joined: 2008/08/07 15:02:51
    • Status: offline
    • Ribbons : 0
    Re: Step up program (GTX 1070 to RTX 2070) stuck in Queue Complete -> Pending 2018/11/16 10:50:21 (permalink)
    Would it be safe to assume that 2070 Step-Ups are going to be waiting for months?
    #3
    enovations
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2018/01/21 12:52:12
    • Status: offline
    • Ribbons : 0
    Re: Step up program (GTX 1070 to RTX 2070) stuck in Queue Complete -> Pending 2019/01/15 11:36:05 (permalink)
    Just in case anyone else has the same question as myself. Today I have received the stepup card from EVGA. The whole process took 3 months to complete, but it was smooth and straightforward. 
    #4
    Jump to:
  • Back to Mobile