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OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it?

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pokopen
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2018/11/14 18:17:43 (permalink)
https://forums.geforce.com/default/topic/1079930/geforce-rtx-20-series/rtx-2080-ti-founders-edition-contact-us/
 
Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition.
We stand ready to help any customers who are experiencing problems.
Please visit [link=http://www.nvidia.com/support]www.nvidia.com/support [/link]to chat live with the NVIDIA tech support team (or to send us an email) and we’ll take care of it.

 
any way to test EVGA cards to ensure that there is no problem with it or just have to wait till it fires up or bricks?
if problems occurs what will be the lead time for FTW3?
god want official word from EVGA on this matter.
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    bcavnaugh
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:25:55 (permalink)
    The FTW3 is not the NVIDIA RTX 2080 Ti FE Card and at this time is an NVIDIA Issue and not an EVGA Issue.

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    post edited by bcavnaugh - 2018/11/14 18:30:28

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    Cool GTX
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:35:04 (permalink)
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    the_Scarlet_one
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:37:07 (permalink)
    This specifies founders edition cards, which only NVidia sells.

    EVGA doesn’t sell founders edition cards.


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    pokopen
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:39:17 (permalink)
    its the chip or the reference design dorks
    EVGA are affected
    #5
    the_Scarlet_one
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:40:30 (permalink)
    pokopen
    its the chip or the reference design dorks
    EVGA are affected


    Could you please provide proof of this?

    The forum post started early tests for founder boards.

    EVGA does not sell founders cards, and this forum post is specifically for founders cards.


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    bcavnaugh
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:41:11 (permalink)
    The FTW3 does not use the NVIDIA Reference Design PCB.

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    the_Scarlet_one
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 18:42:00 (permalink)
    Moving post to General hardware as this is not in reference to EVGA boards, and pertains to MVidia Founders Edition Boards.


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    HeavyHemi
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 20:11:25 (permalink)
    Ah...never mind...

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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 20:20:08 (permalink)
    it is the chip, since nvidia seems to have put aside first batches for their own cards its likely within those the issue manifested.

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    Hoggle
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/14 22:15:41 (permalink)
    Sounds like it’s only Founders Edition cards but it would make me pick a company with a great warranty and great customer service. Like always it’s best to buy from a company you would rather have to go through an RMA with and probably never have to use it.

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    toncij
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/15 04:40:40 (permalink)
    Well, either chip or the board, it affects all non-FTW3 models, if it's not about isolated series of chips.
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    bcavnaugh
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/15 12:36:47 (permalink)
    toncij
    Well, either chip or the board, it affects all non-FTW3 models, if it's not about isolated series of chips.


    Proof
     

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    Cool GTX
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/15 13:04:07 (permalink)
    Unless EVGA bought the assembled Founders Edition PCB from Nvidia it should not be an issue for EVGA cards



    https://www.guru3d.com/news-story/nvidia-acknowledges-issues-with-geforce-rtx-2080-ti-fe.html



    (excerpt from link above)
     
    "The company claims that the problems at hand are due to 'limited test escapes' which is indicating bad or defective parts on the PCB. Nvidia writes that the problems with the GeForce RTX 2080 Ti Founders Edition are based on early product batches, denoting 'early boards'. That also indicates that the problem (whatever the cause is) was solved with the current batches."

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    Sajin
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/15 14:27:09 (permalink)
    Cool GTX
    Unless EVGA bought the assembled Founders Edition PCB from Nvidia it should not be an issue for EVGA cards



    https://www.guru3d.com/news-story/nvidia-acknowledges-issues-with-geforce-rtx-2080-ti-fe.html



    (excerpt from link above)
     
    "The company claims that the problems at hand are due to 'limited test escapes' which is indicating bad or defective parts on the PCB. Nvidia writes that the problems with the GeForce RTX 2080 Ti Founders Edition are based on early product batches, denoting 'early boards'. That also indicates that the problem (whatever the cause is) was solved with the current batches."


    "limited test escapes"
     
    Not sure how that indicates a pcb issue. There are early batches of chips & boards. 


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    toncij
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/15 15:17:53 (permalink)
    bcavnaugh
    toncij
    Well, either chip or the board, it affects all non-FTW3 models, if it's not about isolated series of chips.


    Proof
     




    For what exactly? As I've said, it could be an isolated series of chips [or boards]. AFAIK, it's so far a QA issue, they've missed testing.
    Could be all, could be only FE, but it seems it's a specific batch of ref PCBs. mostly FE, obviously. 
     
    So, no worries.
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    MasterMiner
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    Re: OFFICIAL-nvidia admits defects in RTX chips! what is EVGA gonna do about it? 2018/11/16 10:36:03 (permalink)
    One of the articles I read said replacement boards had Samsung instead of Micron memory.

    But to screwup a pcb would really stunning for a company like Nvidia.

    I’ve mentioned before it’s probably the memory architecture itself - extremely high speed, doubt Samsung memory alone will solve the problem. Micron was sole supplier of DDR5X and that is rock solid.

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    #17
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