umtkyn
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hi all,
i have a problem with my EVGA Closed Loop CPU Cooler 120. I have ROG MAXIMUS X HERO (WI-FI AC) motherboard. CPU is i7-8700K
My CPU show 89celcius although the fan speed is 2600 on max.
On the other hand, when i start EVGA Flow Control (2.0.8), i have the message "Device not found"
I tried to replace the cables on the board but then i receive error in bios that CPU fan not found.
I can send a photo for the connections if it helps you to help me :)
Thank you for the support...
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the_Scarlet_one
formerly Scarlet-tech
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Re: Closed Cooling with EVGA
2018/11/09 09:05:03
(permalink)
If you touch the back of the pump, can you feel any vibration at all?
If so, then your pump should be running.
If not, your pump may have failed and you may need a replacement cooler. It sounds like you aren’t getting any waterflow more than likely.
Register your card to your account and start a support ticket so you can get the pump replaced.
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Cool GTX
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Re: Closed Cooling with EVGA
2018/11/09 09:37:11
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Make sure the CPU fan header is set to 100% in BIOS - for the pump to function correctly  http://www.evga.com/support/faq/?f=59704 (excerpt) If you are receiving an error message when trying to install EVGA Flow Control or have disconnecting issues while using the software please try the following steps: We recommend connecting the CLC fan header to the CPU1 or CPU2 header on your motherboard. Make sure the fan header setting in BIOS is set to MAX or 100%. Do not use a PWM fan curve for the header you connect the CLC to. If your motherboard has a fan header designated for a "Pump" you should connect the CLC fan header to this specific location. If you continue to have this issue or have a related problem without a solution, please contact EVGA support Thank you
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umtkyn
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Re: Closed Cooling with EVGA
2018/11/09 09:49:43
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can you help me hot to find the product serial no ?
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Sajin
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Re: Closed Cooling with EVGA
2018/11/09 11:55:42
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umtkyn
can you help me hot to find the product serial no ?
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umtkyn
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Re: Closed Cooling with EVGA
2018/11/09 11:55:55
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Cool GTX
Make sure the CPU fan header is set to 100% in BIOS - for the pump to function correctly
(excerpt)
If you are receiving an error message when trying to install or have
disconnecting issues while using the software please try the following steps:
We recommend connecting the CLC fan header to the CPU1 or CPU2 header on your motherboard.
Make sure the fan header setting in BIOS is set to MAX or 100%. Do not use a PWM fan
curve for the header you connect the CLC to.
If your motherboard has a fan header designated for a "Pump" you should connect the CLC
fan header to this specific location.
If you continue to have this issue or have a related problem without a solution, please
contact
Thank you
thank you for the support. i have both AIO_PUMP header and W_PUMP, which one should i use ?
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Cool GTX
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Re: Closed Cooling with EVGA
2018/11/09 11:58:08
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I like AIO_pump - but either one should work .....
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umtkyn
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Re: Closed Cooling with EVGA
2018/11/09 12:02:02
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Sajin
umtkyn
can you help me hot to find the product serial no ?
thank you but there is only one number but while registering, system asks for part number, what should i do ?
post edited by Sajin - 2018/11/09 12:14:51
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umtkyn
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Re: Closed Cooling with EVGA
2018/11/09 12:06:51
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Cool GTX
I like AIO_pump - but either one should work .....
mine is also connected to AIO_pump, also there is no light on EVGA, i dont know why...
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Sajin
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Re: Closed Cooling with EVGA
2018/11/09 12:15:47
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bob16314
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Re: Closed Cooling with EVGA
2018/11/09 14:31:10
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When a fan is not connected to a Mobo CPU Fan header, the BIOS will cough up an error on POST saying that no CPU Fan is detected unless you go into the BIOS -> Monitor menu and change 'CPU Fan Speed' to 'Ignore' (then Save Changes and restart) and will Halt on that (for overheat safety reasons).
You should have the 4-pin pump power connected to the 'AIO Pump' Mobo header, as stated above..Disregard instructions that tell you to connect that to the CPU fan header on our Mobo's..Then you should be good and be able to control both CPU Pump and Cooler Fan speeds through the EVGA Flow Control software like I can with the Corsair Link software.
Hopefully that will get things straightened out..The problem is that you may have the Pump connected to the wrong Mobo header.
* Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * "Whatever it takes, as long as it works" - Me
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