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X1 GTX support "soon" has probably already passed.

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ee11vv22gg33aa44
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2018/11/03 09:40:49 (permalink)
X1 GTX support was supposed to be coming soon.
 
Seeing as that has likely already passed and they have put out several RTX only versions of X1, when will GTX get X1 support, if ever?
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    the_Scarlet_one
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/03 09:43:37 (permalink)
    Once the RTX bugs are worked out and support for GTX cards is ready.
    #2
    bcavnaugh
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/03 12:13:26 (permalink)
    The Current PXOC is working fine on all my GTX Graphics Cards and even working well with my Z10 KB.
    Priority now is with the New RTX Platform and is where is should be, there is an older tool the supports the GTX Cards well enough.
    post edited by bcavnaugh - 2018/11/03 12:15:38

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    #3
    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/03 16:17:13 (permalink)
    Needless to say in 2018 a program that takes 10+ seconds to start all the while locking/lagging the keyboard is neither "working fine" nor "well enough."
     
    Dumping software support to prioritize new customers over customers that just bought graphics cards a year ago is not good business.
     
    I could not be more disappointed with EVGA software and now I'm stuck with garbage software because they are prioritizing new customers? :(
    post edited by ee11vv22gg33aa44 - 2018/11/03 16:31:55
    #4
    Nicknapoli
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/04 01:57:43 (permalink)
    I agree with you.. Since even the release for the gtx is pretty bugged
    #5
    blaise
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/04 09:14:18 (permalink)
    I asked this question a couple of "Ask EVGA" videos ago. They said (as already noted in this thread) that the priority is the RTX product ATM but expected to support GTX in "a month or so".
    #6
    Nicknapoli
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/04 09:58:30 (permalink)
    Nut rushing but still kinda bored, the month is already gone, so let's hope they gonna release something work with the gtx
    #7
    _JeffP
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 04:09:40 (permalink)
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.

    Everything is security. 
    #8
    Nicknapoli
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 05:06:03 (permalink)
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.


    yei kwnow but it's bugged af  , and side note no it's not work just fine, play division or destiny with precision x oc make the game stutter and giving input delay, so that's why we all wait for the new version and hope u guys fix, becouse it's not cool spend 900 euro and having all this issue
    post edited by Nicknapoli - 2018/11/05 05:08:27
    #9
    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 13:10:14 (permalink)
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    I will say it once more-
     
    Needless to say in 2018 a program that takes 10+ seconds to start all the while locking/lagging the keyboard is neither "working fine" nor "well enough."
     
    Dumping software support to prioritize new customers over customers that just bought graphics cards a year ago is not good business.
     
    I could not be more disappointed with EVGA software and now I'm stuck with garbage software because they are prioritizing new customers? :(
     
     
     
    Nobody that uses this software thinks XOC works "just fine."
     
    EVGA you need to listen to your customers not your egos. 
     
    Take off the blinders and see that XOC is universally considered terrible for good reason. Because it is.
     
    post edited by ee11vv22gg33aa44 - 2018/11/05 13:17:31
    #10
    bcavnaugh
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 13:23:43 (permalink)
    I hate to tell you ee11vv22gg33aa44 but PXOC works "just fine" on all my computers as I stated above.
    Yes they are All Water Cooled or are Hybrid Coolers but still it works fine for me.
    That is 12 Graphics Cards from the GTX Titan to the RTX 2080 Ti that is now Water Cooled.
    What is not working for you on your card?
    +10 or even +20 Seconds to load settings is not off base for any Desktop, maybe a smart phone or even a dumb one.

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    #11
    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 17:35:25 (permalink)
    You can "hate to tell" whatever you want.
     
    It won't magically make PXOC anything but the giant buggy mess that it is and always has been.
     
    10 or 20 seconds to load settings (while lagging the keyboard mind you) not off base? I mean, that is not the only problem but really, that is what you REALLY think?
     
    You are cool with a 10 to 20 second load time with keyboard lag in 2018?
     
     
    To top it off- an EVGA tech has literally said PXOC is working "just fine" and they are concentrating on other things when it unequivocally is not working fine. Not even close. I suppose EVGA does not have to care with the gpu glut. Good for them. But before any of you internet kids buy an EVGA gpu- be aware their software is an unmitigated disaster.
    post edited by ee11vv22gg33aa44 - 2018/11/05 17:43:03
    #12
    bcavnaugh
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 18:18:58 (permalink)
    Not really understanding "hate to tell", sorry it must be because I am to old to understand where this really comes form.
    Yes this is 2018 not 2080.
    I would have loved to see you start a PC in 1987, Go get a Cup of Coffee and have a donut or two go back to your desk and finish off your cup of coffee and then logon.
    The world is not and never will be to anyone's Liking, Ever.
    post edited by bcavnaugh - 2018/11/05 18:32:22

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    #13
    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 18:55:24 (permalink)
    Um, you said "I hate to tell you." That is where "hate to tell" came from.
     
    I am unsure what loving to see me start a PC in 1987 has to do with anything- maybe you are assuming I have not done so or perhaps you are insulting me or probably a bit of both.
     
    I do enjoy your nihilist reasoning for what I am not sure but "the world is not and never will be to anyone's liking, ever" has little to do with the topic at hand.
     
    It's all good if you think PXOC is working just fine for you then great.
    post edited by ee11vv22gg33aa44 - 2018/11/05 19:03:45
    #14
    bcavnaugh
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 19:40:53 (permalink)
    ee11vv22gg33aa44
    Um, you said "I hate to tell you." That is where "hate to tell" came from.
     
    I am unsure what loving to see me start a PC in 1987 has to do with anything- maybe you are assuming I have not done so or perhaps you are insulting me or probably a bit of both.
     
    I do enjoy your nihilist reasoning for what I am not sure but "the world is not and never will be to anyone's liking, ever" has little to do with the topic at hand.
     
    It's all good if you think PXOC is working just fine for you then great.


    Got it Thank You.
    Not "insulting you" at all, it is all just small talk.
    So you are an old timer as well as me then.
    I comes from the +10 Seconds for the most part is all.
    That seems to the only issue you have with PXOC then?
    post edited by bcavnaugh - 2018/11/05 19:45:20

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    #15
    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/05 20:14:52 (permalink)
    That is not the only issue with PXOC, no.
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    blaise
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/06 11:49:51 (permalink)
    It does seem weird that Precision XOC is so slow to load. Hopefully now that the 2080 TI FTW is out and supported by Precision X1, they can concentrate on getting the "GTX love" into the application.
     
    Nothing like feeling like a "poor cousin" with close to two and a half grand of GPU's (SLI'ed TI's) in my rig
    #17
    dsublett
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/07 12:54:22 (permalink)
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.
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    Nicknapoli
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/07 13:12:13 (permalink)
    dsublett
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.




     
    totally agree with u
    #19
    Blake86
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/08 04:33:52 (permalink)
    dsublett
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.


    completely agree. EVGA support is a joke, older version of  PXOC are bugged as hell and after 2 month the new software still only support those  few rtx card you been able to sell, at least the ones that are still alive... it's a shame
    post edited by Sajin - 2018/11/08 10:27:07
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    ee11vv22gg33aa44
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/11 13:54:29 (permalink)
    The fact that EVGA employees have their head in the sand about what a dumpster fire XOC is speaks volumes.
     
    They will not be fixing any issues with software they erroneously consider to be working just fine.
     
    I regret my purchase. I will not be purchasing from EVGA again unless they change their tune and get to work. I won't be holding my breath.
     
    CAVEAT EMPTOR
    post edited by ee11vv22gg33aa44 - 2018/11/11 13:56:52
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    bcavnaugh
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/11 14:15:51 (permalink)
    ee11vv22gg33aa44
    The fact that EVGA employees have their head in the sand about what a dumpster fire XOC is speaks volumes.
     
    They will not be fixing any issues with software they erroneously consider to be working just fine.
     
    I regret my purchase. I will not be purchasing from EVGA again unless they change their tune and get to work. I won't be holding my breath.
     
    CAVEAT EMPTOR

    I had to look that one up
    ca·ve·at emp·tor
    /ˌkavēˌät ˈem(p)ˌtôr/
    noun
    noun: caveat emptor

    • the principle that the buyer alone is responsible for checking the quality and suitability of goods before a purchase is made.
     

     
    post edited by bcavnaugh - 2018/11/11 14:18:33

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    #22
    the_Scarlet_one
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/11 14:38:03 (permalink)
    ee11vv22gg33aa44
    The fact that EVGA employees have their head in the sand about what a dumpster fire XOC is speaks volumes.
     
    They will not be fixing any issues with software they erroneously consider to be working just fine.
     
    I regret my purchase. I will not be purchasing from EVGA again unless they change their tune and get to work. I won't be holding my breath.
     
    CAVEAT EMPTOR


    Precision X1 is being built from scratch. I understand you want support, but the development team is focusing on getting it working without extra variables thrown in. Have patience and allow them to get some of the kinks worked out before they start throwing other cards into the mix that may cause problems for everyone.

    Once they have the program functioning, they will inevitably incorporate the older generation cards so that it functions with everything. Rushing the development will get you nothing but more complaints.
    #23
    JacobB
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/11 16:55:16 (permalink)
    dsublett
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.


    Hello,
     
    Just to chime in here, I use Precision XOC on my personal computer with two 1080 Ti FTW3s. I do not have any issues with the current release. I find the fan curve function to work quite well, and i don't have any issues. If you are having an issue with your card working with the software, I would like to try and work with you to see if we can figure out where the problem is and potentially resolve this issue.
     
    This will apply to everybody here; If you are having issues with precision XOC, I want to work with you guys to try and fix / resolve your Precision XOC issues. You can feel free to contact me via PM, and I will get back to you.
     
    I would also like to ask that those of you who are experiencing issues to also give some insight and information to us as to what issues you are experiencing. I understand when issues arise with software that it can be frustrating at times, but our support team is here to do our best to help. A good basis of information to provide us with would be:
     
    Issue:
    Versions (of PXOC) tried:
    Card installed (please also note any waterblock / hybrid kit changes):
    Steps taken already to attempt to resolve the issue:
     
    The basic thing to start with to resolve most precision XOC issues would be to uninstall the program, delete the "Precision XOC" folder from "C:/Program Files (x86)/EVGA", restart the system, then reinstall.
     
    Moving forward guys, please try to keep the responses friendly! :)
     
    I look forward to hearing from some of you!
     
    -Jacob B.
     
     
    #24
    CriticalHit_NL
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/12 12:34:30 (permalink)
    EVGATech_JacobB
    dsublett
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.


    Hello,
     
    Just to chime in here, I use Precision XOC on my personal computer with two 1080 Ti FTW3s. I do not have any issues with the current release. I find the fan curve function to work quite well, and i don't have any issues. If you are having an issue with your card working with the software, I would like to try and work with you to see if we can figure out where the problem is and potentially resolve this issue.
     
    This will apply to everybody here; If you are having issues with precision XOC, I want to work with you guys to try and fix / resolve your Precision XOC issues. You can feel free to contact me via PM, and I will get back to you.
     
    I would also like to ask that those of you who are experiencing issues to also give some insight and information to us as to what issues you are experiencing. I understand when issues arise with software that it can be frustrating at times, but our support team is here to do our best to help. A good basis of information to provide us with would be:
     
    Issue:
    Versions (of PXOC) tried:
    Card installed (please also note any waterblock / hybrid kit changes):
    Steps taken already to attempt to resolve the issue:
     
    The basic thing to start with to resolve most precision XOC issues would be to uninstall the program, delete the "Precision XOC" folder from "C:/Program Files (x86)/EVGA", restart the system, then reinstall.
     
    Moving forward guys, please try to keep the responses friendly! :)
     
    I look forward to hearing from some of you!
     
    -Jacob B.

    You could take a look at one of the many posts I've given on the XOC releases, I'll link the most recent one below many probably have already seen. (it contains links to many older posts for extra info)
    https://forums.evga.com/EVGA-Precision-XOC-627-Released-m2819506.aspx (2nd post)
     
    There are many people complaining about the problems in XOC around saving settings for one which sometimes requires to actually shutdown XOC before it saves. (everything runs without UAC here so running as admin is not a thing)
    Then it also often won't operate at full functionality when the settings menu hasn't been opened yet after the start-up of XOC recently with the behaviour of the start-up being changed in the recent versions. (such as Thermal LEDs not updating for example)
    Now it is also the case that the functionality of 'start minimized' and 'start with OS' actually have swapped so you need to set 'start minimized' to start XOC with start-up.
     
    Now we also recently discovered that XOC silently shuts down when the program has been running for 3 days straight without a system/OS reboot.
    This is because the system scheduled task actually has set by default to shut down the task after 3 days, and this setting returns every time when the program is set to start with the OS.
     
    Other weird things are the way automatic fan profiles not always staying enabled on all the fans at random when XOC is started with the OS but very often it goes well.
    I can also consistently reproduce that when having the fan profiles and everything perfectly set and working, that when Windows 7 is logged off while XOC is still running and logged back in, often multiple fans are set to manual mode instead of automatic software fan curve control. (and most likely not starting the fans under load due to this, imagine the risks because the software is overruling the bios fan curves)
     
    I did many of these reports in my free time to help EVGA a little so they have an easier oversight on the issues on XOC.
     
    Many people are depending on your in-house software because the videocards they bought from EVGA are depending on the software's functionality in order to set certain things. Especially things like fan-curves not sticking properly is dangerous and forces the users to baby-sit the application every time to make sure it does what it is intended to do.
     
    The user experience received from using your software should be a very high priority.
    It can lead to be a future dealbreaker for people to even buy EVGA hardware, this is also a part why I made these posts to raise awareness.
     
    I can't say that my posts are perfect or that all the 'issues' are worth mentioning, but I'm merely pointing out things and that's also kinda my job normally.
    It is up to the company to actually acknowledge and fix issues or disregard them if they aren't important enough.
     
    Even now the RTX videocards have been released the previous generation(s) users should not be immediately forgotten.
    These are just as important customers to you as new ones and supporting them well enough will also lead to more customer loyality and thus potentional future sales.
     
    I hope this will give a bit of an idea where XOC is standing right now.
    I cannot test X1 as I don't own such a videocard until X1 is actually officially compatible.
     
    But it is clear there is a lot of work to be done, do it for your end-users EVGA. They are dear to you.

    i7 3930K 4.4Ghz - EVGA 1080Ti FTW3 - 32GB Corsair Dominator DDR3-1866 - Asus Sabertooth X79 - Samsung 840 Pro 256GB - Samsung 860 Pro 2TB - 3x HGST 7K4000 Deskstar 4TB - 3x HGST Ultrastar He10 8TB - Corsair AX1200i - Asus PG279Q + BenQ BL2411 - Razer Viper Mini/SBF98 - Logitech Z906 & G35 - Windows 10 Professional

    #25
    Blake86
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/13 04:10:23 (permalink)
    And just to be clear, those new  RTX card's are an half fail, that is a fact because they bring litteraly 0 more perf/price. low interest and low sale volume. Remember that the people actually stuck with pascal, is the same people that the next time could probably decide to go for another brand, just like me, no more EVGA in the future, thx
    post edited by Blake86 - 2018/11/13 04:14:03
    #26
    JacobB
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/13 12:02:39 (permalink)
    CriticalHit_NL
    EVGATech_JacobB
    dsublett
    EVGATech_JeffP
    Precision X OC works with GTX cards just fine right now. Precision X1 is still in Beta.




    Ok Jeff you've got to be kidding me. No it doesn't work great with GTX cards.  It doesn't work with my EVGA 1080ti SC2 which is manufactured by YOUR COMPANY EVGA!  Further, there is no other software alternative for your cards.  And no, this is not a user issue -- it's EVGA's development team issue. We all paid a premium to have these cards and have no way to control the fans properly or read the sensors.  And please don't bother referring me to other software I already know about it.  I didn't buy my card from MSI.
     
    Maybe you should learn to read forums so that you know it's not working.  Basically I would say not even half the features function properly in Precision XOC or the new beta.  What is wrong with you people?  Do you just bury your heads and ignore your own forums?
     
    Precision XOC and Precison X1 beta do not function properly. 
     
    Stop telling people your software works when you know it doesn't.


    Hello,
     
    Just to chime in here, I use Precision XOC on my personal computer with two 1080 Ti FTW3s. I do not have any issues with the current release. I find the fan curve function to work quite well, and i don't have any issues. If you are having an issue with your card working with the software, I would like to try and work with you to see if we can figure out where the problem is and potentially resolve this issue.
     
    This will apply to everybody here; If you are having issues with precision XOC, I want to work with you guys to try and fix / resolve your Precision XOC issues. You can feel free to contact me via PM, and I will get back to you.
     
    I would also like to ask that those of you who are experiencing issues to also give some insight and information to us as to what issues you are experiencing. I understand when issues arise with software that it can be frustrating at times, but our support team is here to do our best to help. A good basis of information to provide us with would be:
     
    Issue:
    Versions (of PXOC) tried:
    Card installed (please also note any waterblock / hybrid kit changes):
    Steps taken already to attempt to resolve the issue:
     
    The basic thing to start with to resolve most precision XOC issues would be to uninstall the program, delete the "Precision XOC" folder from "C:/Program Files (x86)/EVGA", restart the system, then reinstall.
     
    Moving forward guys, please try to keep the responses friendly! :)
     
    I look forward to hearing from some of you!
     
    -Jacob B.

    You could take a look at one of the many posts I've given on the XOC releases, I'll link the most recent one below many probably have already seen. (it contains links to many older posts for extra info)
    https://forums.evga.com/EVGA-Precision-XOC-627-Released-m2819506.aspx (2nd post)
     
    There are many people complaining about the problems in XOC around saving settings for one which sometimes requires to actually shutdown XOC before it saves. (everything runs without UAC here so running as admin is not a thing)
    Then it also often won't operate at full functionality when the settings menu hasn't been opened yet after the start-up of XOC recently with the behaviour of the start-up being changed in the recent versions. (such as Thermal LEDs not updating for example)
    Now it is also the case that the functionality of 'start minimized' and 'start with OS' actually have swapped so you need to set 'start minimized' to start XOC with start-up.
     
    Now we also recently discovered that XOC silently shuts down when the program has been running for 3 days straight without a system/OS reboot.
    This is because the system scheduled task actually has set by default to shut down the task after 3 days, and this setting returns every time when the program is set to start with the OS.
     
    Other weird things are the way automatic fan profiles not always staying enabled on all the fans at random when XOC is started with the OS but very often it goes well.
    I can also consistently reproduce that when having the fan profiles and everything perfectly set and working, that when Windows 7 is logged off while XOC is still running and logged back in, often multiple fans are set to manual mode instead of automatic software fan curve control. (and most likely not starting the fans under load due to this, imagine the risks because the software is overruling the bios fan curves)
     
    I did many of these reports in my free time to help EVGA a little so they have an easier oversight on the issues on XOC.
     
    Many people are depending on your in-house software because the videocards they bought from EVGA are depending on the software's functionality in order to set certain things. Especially things like fan-curves not sticking properly is dangerous and forces the users to baby-sit the application every time to make sure it does what it is intended to do.
     
    The user experience received from using your software should be a very high priority.
    It can lead to be a future dealbreaker for people to even buy EVGA hardware, this is also a part why I made these posts to raise awareness.
     
    I can't say that my posts are perfect or that all the 'issues' are worth mentioning, but I'm merely pointing out things and that's also kinda my job normally.
    It is up to the company to actually acknowledge and fix issues or disregard them if they aren't important enough.
     
    Even now the RTX videocards have been released the previous generation(s) users should not be immediately forgotten.
    These are just as important customers to you as new ones and supporting them well enough will also lead to more customer loyality and thus potentional future sales.
     
    I hope this will give a bit of an idea where XOC is standing right now.
    I cannot test X1 as I don't own such a videocard until X1 is actually officially compatible.
     
    But it is clear there is a lot of work to be done, do it for your end-users EVGA. They are dear to you.


    Thank you! I'll definitely take a look at your post and look a little further into the issues myself. I can confirm that previous generation cards have definitely not been forgotten, and that GTX support will be coming in the future to Precision X1. :)
     
    -Jacob B.
    #27
    CriticalHit_NL
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    Re: X1 GTX support "soon" has probably already passed. 2018/11/13 15:59:07 (permalink)
    EVGATech_JacobB
    Thank you! I'll definitely take a look at your post and look a little further into the issues myself. I can confirm that previous generation cards have definitely not been forgotten, and that GTX support will be coming in the future to Precision X1. :)
     
    -Jacob B.

    No problem and thanks for willing to look into it. It is also good to hear GTX support is not forgotten. 

    i7 3930K 4.4Ghz - EVGA 1080Ti FTW3 - 32GB Corsair Dominator DDR3-1866 - Asus Sabertooth X79 - Samsung 840 Pro 256GB - Samsung 860 Pro 2TB - 3x HGST 7K4000 Deskstar 4TB - 3x HGST Ultrastar He10 8TB - Corsair AX1200i - Asus PG279Q + BenQ BL2411 - Razer Viper Mini/SBF98 - Logitech Z906 & G35 - Windows 10 Professional

    #28
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